User: mark0000
These are the most recent forum messages posted by mark0000:
well, this is it
I leave my store in an hour and never come back! No more cell phone stores for me! I know I didn't post a ton but I figure I won't be lurking in the shadows around here anymore...so farewell. Many of you have entertained me through slow days and snow days, bi!chy customers and ridiculous corporate policies.
Alot of you have taught me more than I could ever imagine there was to know about cell phones. ...
Re: T-Mobile Testing "5" in Portland and SanFran Markets!
Ouch, T-Mobile a day late and five numbers short:
http://www.engadgetmobile.com/2006/ 04/21/with-my-circle-everyone-is-welcome-at-a lltel/
8O
Looks like Alltel just hired a new ad firm for the commercial. Pretty clever marketing.
Re: New Phones
Shortly after getting the v557 I imagine. :P
No, really though, the v330 (T-Mobile's version of the v557) was already replaced by the v360. Don't expect that to be upgraded for awhile.
Re: Question for Tmobile Reps
Though I'll agree with what everyone else has said, I'll have to add one more thing:
Thinking outside the box.
I work in sales and often have to toss things to customer care. Here's a good example:
I remember being on the job about 2 months. Customer comes in with a phone bought a few weeks ago and the caller ID has never worked. I fiddle with settings, check other SIM cards, finally I call care. ...
citizens of (and expats to) the great white north
Ok, so the whole thing isn't white. I may be an American, but I'm not THAT dumb.
I do have a legitimate question though. I'm looking at not just studying abroad, but enrolling in a university abroad to finish my two undergrad degrees...and perhaps stay there after.
Any experience with gaining citizenship in Canada? I've been poking around the EU and Canadian requirements abit but I was looking for a more personal take. Frankly, I've ...
Re: Why Every State/Province/Country
yeah, but people from Hawaii really ARE better than everyone else.
Wait...I'm from Illinois. Aw. Crap. :oops:
Sorry. Couldn't resist.
Re: Would you do it?
I would do that under a few circumstances:
1) I had someone else at my store
2) It was slow enough that they could handle it alone
3) I had enough gas in my car
4) The customer in question wasn't an asshat
So, yeah, way to be a good rep. You put the kiosk sales people around here to shame.
Re: What would you choose?
Compare at both full time and Verizon is giving you an extra $240 a week hourly.
So, hours being equal, can you make $240 in a week under T-Mobile's commission structure? If that only works out to say 10 phones, then I say go TMo because you should sell more than 10 phones a week. If the commission structure makes $240 kind of difficult than go with the big V.
Re: I'm back!
Cigee said:
So did I miss anything?
T-Mobile's parent company is buying Verizon (Wireless and Fixed Line), Cingular is switching back to AT&Ts old TDMA network, the RAZR is now one the the best made phones on the market but sells like crap, and I'm really over paid.
Welcome back. :P
Re: T-mo VOIP in Germany
mr_c0w said:
the wifi voip service will only work with the T-Mo hotspots, and not with home networks. I really have to ask what is the point then? I get almost no service at home, to the point where my phone will not reliably ring if someone calls, my wife's phone gets no service at all. At home is where this would bridge the service gap for many ppl. Most of the t-mo hotspots that I know of are in ...
Re: Apple Macintosh Laptop Setup
I've set up a few different phones for DUN (Dial up Networking) over bluetooth with multiple ibooks/powerbooks. I have an MDA on its way to my store (for me personally, horay!) but in got delayed probably until the 14th-ish. As soon as I have it up and running I'll post the steps...if no one else has yet.
As much as I've heard good things about WM5 stability vs older versions, I'm pissed that none of the third parties ...
Re: I HATE you Motorola burn in hell!
Yup, just heard no more RAZRs. I only have 2 in stock anyway. T-Mobile.com pulled them off earlier today.
oi. At least this time they decided to admit that the device is a piece of crap... :?
Re: Any Tmo direct retail managers/reps on here?
black_burry said:
lol i dont care, if to know, ( im still on the indirect dealer pay) $6:15 hourly vs commission
i earn anywhere from $55-65 on new acts. and $15 on upgrades also 25% on accs.
Well, ok. I know I'm gettin hosed. I make $25,500 base salary plus bonus (which is virtually impossible, maybe $1500 all last year). No commission.
If I made black burry's pay, let's see, my average acts per week plus 40 hrs hourly mulitplied ...
Re: Any Tmo direct retail managers/reps on here?
Insert Witty Name Here said:
If you don't mind, could you tell me what is your pay? Purely, for comparison reasons, please.
ummm, activate the contact option on your account :?
Re: Any Tmo direct retail managers/reps on here?
Insert Witty Name Here said:
What's so wrong with indirect?
In general: nothing. Specific to my job: everything.
We're horribly understaffed (actually changing store hours because of it) and despite vetting and recommending multiple candidates, my superiors won't hire anyone. Sales are slumping because the company isn't adjusting to the market. My pay and advancement stalled despite promises of otherwise. I've been here just over a year and can actually list responsibilities that I have had to take ...
Re: Good people are hard to come by
I got my high school degree in three years, have no kids, regularly wear a tie, have an above average vocabulary, would put odds that I can ace the competency test, have no criminal record, can tell you that that pen on your keyboard was made for perfect precision using the latest in ball point technology, shower twice a day, have never been fired and have sales and management experience (3+ years)...
And I can't find a job so ...
Any Tmo direct retail managers/reps on here?
I'm fed up with indirect. I'm good at what I do, incredibly knowledgeable and don't act like a jerk as some indirects do. I'm probably just going to apply for a in store sales position. I recently applied for another (non-cellular) position but HAD to apply online. I hate applying online because I feel I have zero control over the process and the follow-up. Are T-Mobile managers able to hire in person without filtering ...
Re: Would anybody allow this?
Wow, I think that guy was in my store. There's a liquor store down the way from me and kinda ghetto apartments behind us. So, there are certain people who walk by my store daily to get their 40s or 12 packs or whatever.
This guy comes in on his way to the liquor store (though he smelled like he had plenty) and says his buddy has a phone with our carrier and he knew ...
Why the carrier reorganization?
When you click "carriers" the order is changed from what it has been for quite awhile. Do you keep these organized by subscriber numbers? If it is, I didn't even notice Tmo passing Sprint/nextel.
All this time on this site and I'd never noticed a reason for the organization.
Thanks guys
storytime!
I'm generally nice as that tends to just frustrate them. Not much phases me and I'm honest enough that I'll present whatever options I see as feasible. If they get pissed then so be it. There is a line though. There was one time:
A family came in with a problem from an account activated by another rep at my store 6ish months ago. It was an unfortunate problem but really their own fault. ...
where are the people?
I've been here 2 1/2 hours (strip mall) and have had 2 customers.
1) car charger
2) angry her phone didn't come with a lanyard and we don't stock them :roll:
On top of that, one of the other guys is on vacation so I've been solo all week and today. I can't believe it's this slow. Anyone else busy?
No? Then dance for me! :twisted:
Re: T-Mobile Home Tower?
What the rep was referring to was UMA. Its a new technology that (simply put) allows your UMA enabled cell phone to work over wifi. The "antenna" he's referring to is actually a wifi router running off a high speed internet connection.
More details about UMA tech can be found at
http://www.umatechnology.org
UMA is expecting to launch for TMobile in Q2/Q3. For more info relating to T-Mobiles launch check
http://www.pcmag.com/article2/0,1895,192327 4,00.asp as well as ...
Re: INDIRECTS vs CORP
again? I've never chimed in on this topic because it seems so ridiculous, but I'm reeeallll bored.
I work for an indirect in a retail store (no mall or kiosk). Frankly, I'm really good at it. I don't sell the most accessories or activate the most phones but I do everything with in my power to make every customer walk out my door happy. At the end of the day, I can go home and have ...
Re: Treo 650/Mac/tMobile
In my experience, Palm OS gets along with macs far better then a blackberry, most java based phones and of course, anything on the Windows Mobile platform(shudder).
Depending on what version OS your computer is running, you should have at least some compatibility out of box with iSync. If not, www.markspace.com is where you can pick up "the Missing Sync" which is the bridge from macs to devices like PocketPCs, some Palms, and HipTop.
A great source for ...
Two Year Agreements coming for new customers
Well, it was nice while it lasted, but reliable sources have it that come March, T-Mobile will begin offering two year agreements to new customers.
I wasn't able to deduce whether the one year will still be a choice (with a higher priced phone, no doubt) or if you will be forced into a two year.
Seems like T-Mobile is finally ready to start playing with the big boys...and leaving customers in the dust :x
USB Feature
Hey Rich,
The feature updates look slick, but one point of clarification:
USB is of course one way to plug into a computer, but more and more (especially with moto) we're seeing mini USB ports on the phones themselves. I wasn't sure which feature the USB line was addressing. If it is just addressing one, it may help to clarify when you click on the USB link instead of updating all the code.
If this is not refering ...
Re: here's your chance to win a W600!!
I magically command my name into Rich's hand. :twisted:
Re: Insider bumperstickers
well, my favorite IT/help desk classic is, of course, the PEBKAC error.
-Problem Exists Between Keyboard And Chair
Not a complete insider joke, but how about this for a bumper sticker:
"I threatened to cancel my two lines and all I got was this lousy lexus"
Or maybe this on the back of your car:
"I'd cut you off but I know you can't afford the ETF"
Re: T-Mobile and AMP'd rumor....
No company can afford to buy out contracts. If you look at the ARPU being between $40-$60 (If anyone has more exact numbers, please throw them in) then that's really not enough of a profit margin to throw $175 towards another carriers ETF. The only way that could happen would be if they dropped the phone subsidy (which they won't) and then you'd be in a 6 of one, half a dozen of the other situation; ...
Re: Samsung Snow Bound Challenge
The contest happened. They sent me a relatively useless 64mb mp3 player from one of the daily drawings. Would have liked the t809, though. I couldn't even give this mp3 player to my girlfriend's 11 year old niece in good conscience.
Oh, well. I guess now I can't say I never win anything.
wow, you must really have nothing to do
You posted a bunch of crap like that in February
https://www.phonescoop.com/carrie rs/forum.php?fm=m&ff=5&fi=180798
Everyone called BS on you then, I'm calling it now. People told you you were childish then, I'm telling you now. Go do something productive.
To anyone who reads this bored for real information: Ignore this kid and get your info from a more reliable source
PEBL Info
From this morning's Chicago Tribune Business Section:
"T-Mobile plans to have it [the PEBL] for sale online by the second week of December, priced at $299 with a one-year contract. Its expected in T-Mobile stores in January"
...
Analysts said "the PEBL has had some problems with the hinge mechanism. The hinge opens so quickly, the momentum can thrust it out of a user's hands"
Looks like some of you folks may just have to hold on to your ...
Re: Details leaked?
crap, terry already posted it in another thread. nevermind
Details leaked?
Over on engadget.com there's a "leaked picture" of the roadmap for SKIII development. Could easily be a fake, but I think alot of people will hope not.
Re: TMOBILE WI-FI/GPRS Software BUG !!!
Though the connection manager makes using hotspots a breeze, I believe you should be able to use your default OS control panel to connect to the access point and then through a forced start page you log in. If you are accessing/writing a log a few times a second (which does, indeed, seem odd) bypassing the Tmo software should take care of it.
I haven't used Hotspots in ages, but I believe that's still the case.
Re: What can I do? -- They don't return security deposit.
coowguy was correct. Remember, though Authorized dealers do have to follow T-Mobile policy, some set up additional restrictions to protect their own rear end. I could guess at a couple reasons why you paid that much, but going that in depth won't do anyone any good.
Go to A1, request your deposit. (TMobile can't refund money A1 has. Think of it like family; If your brother borrows money from a friend, your not at liberty to pay ...
Re: Can I "gets" a job?
Hmmm, I'd have to disagree. I managed a family restaurant before coming into this field. I've talked to, taken applications from, and interviewed many potential hires. I've got to say that appearance does go a long way. Now, don't confuse that with me wanting to see them in designer duds because that's not the case. An example...
I vividly remember a very hectic day when I had a million things to do and no time to ...
Re: What can I do? -- They don't return security deposit.
First, I'm not sure how you ended up paying $500 total for two lines. That currently is not a credit category that TMobile has (at least not that I know of). I've been in the company for just under a year. Does someone more senior to me know if this was changed just before I got here?
Second, if no one replied within 72 hrs, I apologize. Though I don't work in Customer Care, please realize ...
Re: All-Time Favourite
everman said:
What f**king Ian guy?!
Hi-Fidelity!
I love that movie. Alot. Like in an unhealthy way. Possibly John Cusack's best role. Unfortunately they had to put Joan Cusack in. I hate Joan Cusack. Alot. Like in an unhealthy way.
On a somewhat related note, US Cellular could offer 5000 global minutes for $14.99 and I wouldn't take it simply because Joan Cusack makes my soul hurt.
Re: why is the new motorola v360 not listed on here?
Rich and Eric update carrier listings and available phoens every day or two. They are also posting news stories and talking with contacts at manufacturers and carriers as well as updating every other carrier listing. Search v360 in the upper right hand corner and the page will pop up. It will be moved to "available" and listed with TMo shortly, I'm sure.
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