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Oct 19, 2019, 11:26 AM

This still active in 2019?

How many people are still cruising the forums in 2019?
1 reply

Dec 19, 2007, 2:41 PM

Question of the day...

I'm trying to explain to a new customer how a camera phone works. They are a bit older but still should have better common sense than this.

Me- ..and then you press the OK button to snap the picture.

Custy- So if I call my niece who lives in Florida, i can take a picture of her while we're on the phone?

Me- ๐Ÿ˜ณ ๐Ÿ˜ณ ๐Ÿ˜ณ
14 replies

Dec 18, 2018, 12:41 AM

How To Fix My Android Phone Please Help

Iv'e been using Vivo Phone for 1 year now and when i travel abroad i use https://www.myline.com/ for calling internationally, and suddenly when i arrive in Thailand for business trip i forgot to on the airplane mode of my phone when i'm trying to open my mobile phone the screen is showing black.
I've tried to insert the charger if its working but the charging light is blinking on the top of the screen.
Any suggestions or Technical way to solve?

Apr 29, 2008, 10:42 AM

which carrier sells lanyards for their phones?

the guy thinks that since the phone comes with a lanyard slot, we should sell a selection of lanyards for our phones. Even though he's the first person to ask specifically for a lanyard in...a lot of months. so, the demand is definitely up for them...he then asked for the nearest nextel store. ๐Ÿ™„ like that's gonna get lanyards.
5 replies

Jan 9, 2017, 6:17 AM

First Nokia smartphone named as Nokia 6 unveiled in China

First Nokia smartphone named as Nokia 6 is now available in market.

After securing the exclusive Nokia brand licensing rights in mobile phones in late 2016, HMD Global has announced the launch of its Nokia 6 smartphone in China.

The Nokia 6 display has a bright hybrid in-cell 5.5โ€ย screen with full HD resolution wrapped in 2.5D Gorilla Glass.

The display stack is laminated together with a polarizer layer enabling excellent sunlight readability and slim form.

The build is completed with the latest generation Qualcomm Snapdragon 430 processor with X6 LTE modem designed for excellent battery life and superior graphics performance.

The Nokia 6 has 4GB RAM and 64GB storage with which to run the latest version of Android Nougat.

Dec 7, 2016, 3:32 AM

Amazon unveils Amazon Go, a cashier-free Convenience Store

The tech giant Amazon has built a convenience store named "Amazon Go" in downtown Seattle that deploys amazing technologies similar to those used in self-driving cars to allow shoppers to come in, grab items and walk out without going through a register.

i-e Amazon Go is a new kind of store with no checkout required.

Amazon's "Just Walk Out" technology automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart.
https://www.youtube.com/watch?v=tniKLukudzA »
Drunk Horse Carl

Apr 22, 2015, 8:57 PM

This job is killing me...

I mean this in the most literal sense. I believe this job may be affecting my health, but I wasn't aware to what extent until about a week ago.
Before starting this job, I had never missed a day of work, come hell or high water I had had perfect attendance. I also had gone years without stomach problems. I had allergies and a cold or two that I toughed out but never any other problems. I have now missed three, all stomach related, the most recent one being a severe pain that I had to go to the E.R. to make go away. I was given some medicine, as it was not appendicitis or anything like that, thank god. Before that it was other things, but I still cannot get through a day at work without some sort of reflux and/or nausea, medicine or not. Onc...
3 replies

May 16, 2016, 4:19 PM


Does fit tea work or no

Apr 2, 2016, 2:08 PM

At work

So call a custy not very happy that we called him at work only number left on order was work phone do people use common sense

Jul 22, 2006, 11:48 PM

Bob Threads the complete (so far) tales of Bob

Old School Bob
(episodes 1 and 2 are lost to the ages)

Episode 3 - "Bob and the Mechanic" or "Bob Goes to Hell"
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »

Episode 4 - "Bob's Daughter"
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »

Episode 5 - BOB! The Music Video
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »

New School (aka, The Legend Continues)

Bob goes to the Computer Store
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »

Bob Gets Abducted
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »

Bob - The Lost Episode
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »

Bob visits the Post Office
https://www.phone »...
26 replies
Doom Wolf

Aug 10, 2014, 4:11 PM

Kind of Callcenter Agents:

This should be a thread about all the kind of callcenter agents out there.
33 replies

Aug 24, 2013, 1:08 AM

Fired...17 years....

Speedy help!............Oh well time to hang up my ears.
7 replies

May 31, 2014, 7:07 PM

Ways of Stress Relief

So, I just got off of a 40 min call that hit as soon as I needed to go to lunch, in which the guy just wasted my time fro the entire 40 minutes, knowing that he did not have coverage and trying to find a loophole to get a new phone, what kinds of stress relief do you guys use when calls like this come in? I tear up sheets of paper
9 replies

Aug 14, 2015, 10:44 AM

New Call Center

So After Many Years In The Cell Phone Industry I Just Started a New Job For Empire Today In Their Corp. Call Center. Anybody Else Out There With Empire !!!

Dec 17, 2010, 8:59 PM

Kind of Customers:

This should be a thread about all the kind of customers out there.

My favourite is
The Recapper: after you recap what you are selling them they recap everything you just said...

it's like ๐Ÿ˜ฒ you just listened to me!! Oh wow... I feel honoured...

then they biotch about how long they have been on the phone with me. ๐Ÿคจ ๐Ÿ˜•
199 replies
Bob Sparker

May 8, 2015, 5:16 PM

But who is Phone?

Has anyone else had the same calls about 1001005080?
Drunk Horse Carl

Mar 13, 2015, 2:30 AM


I've been working at call centers for a while, and I have a big pet peeve. People who decide to make major account changes or call the most stress inducing center while driving. I am tempted to tell them, "please call back when you are not in a vehicle, as it is against the law for me to continue this call while you are driving" and hang up on them, damn my QA. I might start doing that now, might save a few lives. Most things they ask require me to text them. That is highly illegal for me to do. I am not going to lose my job for them.
1 reply

Mar 2, 2015, 12:23 PM

Best customer experience?

We all have customers we cant stand or that grate our nerves but have any of you had a really good customer that just makes you smile that day ?

A few days ago I had the pleasure of helping this really nice gentleman. He was so sweet that I was willing to bend over backwards to help him despite the fact that he didnt buy his original stuff from me. He came in very unassuming and smiled the whole time.
1 reply

Dec 30, 2014, 7:58 AM

My Watchful Eye


Did you peons think I turned a blind eye? Alas, for that has not been the case.

Thank you to those whose ideas that were not nurtured or followed through with that have turned me a profit simply by minor diligence.

You have made me stronger than ever with your weakness!

The Age of Captainplooky dawns again!


Captainplooky ๐Ÿ˜ˆ

Ps. To those who don't know or recall... be scared & forewarned. My previous posts are worth reading & dare I say prophetic. Behold the time of reckoning approaches.
1 reply
Pound SOL

Oct 7, 2005, 7:42 PM


Hi everyone, this is Zach from the Niagara Falls Verizon Wireless call center. Just thought i'd introduce myself.
16 replies
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