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Your Curse

Dec 21, 2013, 8:49 AM


Please stop using your speaker phones when you call in to troubleshoot your services. And puh-lease, stop complaining how bad the connection is if you're using your speaker phone.
23 replies

Aug 8, 2005, 8:52 AM

Episode 4 of The Adventures of Bob, the Typical Cingular Customer

Bob's daughter, Freckles (yes...her name is Freckles), hasn't been feeling too well over the past few days. Looks like a trip to the doctor is in order...

*In the waiting room*

Bob: So, how are you feeling now, sweetheart?

Freckles: How do you think I feel? I've been puking my guts out.

Bob: Umm...that sounds interesting. So...um...

Freckles ignores Bob, as she always does, by downloading some new games and ringtones on her phone.

Bob: Umm...honey, do those things cost money?

Freckles: Nope. The commercial said they're free. I just send a text message to 666HAHAGOTCHABASTARD and I get free ringtones for life.

Bob: Oh. Ok, if you say so, I'll just smile assumingly. So whatever happened to that boyfriend of yours?...
13 replies

Oct 9, 2013, 9:52 AM

new icon

My HTC One downloaded the upgrade yesterday, and I ended up with a new icon on my phone, and I can't figure out what it is. It is on the top strip (I call it the settings strip... its where the battery life, bluetooth icon, wi-fi icon, etc. are located) The icon looks like a white square with an odd looking "N" in it. I'd like to know in case a customer asks. Does anybody know what that icon means?
1 reply

Sep 6, 2013, 3:12 AM

It's been a while.....

Ah....hello.........in case nobody knew that it was Thomas Edison's invention before that hello was not a greeting per Alex Bell he wanted ah hoy hoy as the greeting when you picked up a phone.......I have been fired from my job now at 22 weeks and trying to get unemployment after 17 years of working for at&t and I cant get it I feel like such a loser...come on at least a few bucks a month I dont want to live under a bridge...
4 replies

Sep 6, 2013, 9:57 PM

Device advice

Hello, I work for a small wireless company and have been given the opportunity to find new devices. Unfortunately, we have an odd mix of equipment that the phones have to be able to use. I'll list the requirements below, but I'm asking for your help to determine what devices would be able to use our network well, as I'm a little new to this.

Here's the list:

4G: They have to be in Band 4 which is AWS frequency.

3G: We need AWS 1700/2100. If it only lists 2100, it will likely not be sufficient since international companies use 2100 for both uplink and downlink. We just use it for downlink.

2G: 1900 MHz

We are looking at the Samsung Galaxy S3 T999, as an example, but we are looking at all different price points.

Thanks ...
1 reply

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Aug 26, 2013, 10:44 AM

Black iPhone 4 out of stock

The black iPhone 4 is out of stock and off the AT&T equipment grid. First indication of a new iPhone revision coming in September?
7 replies
Riot Jr.

Sep 3, 2013, 4:53 PM

Got a 100% QA score for cool-story-broing a Customer.

I thought I was going to get in trouble for doing this (I just do it when the caller deserves it), though, I received a possitive feedback from the guy at QA.

"All" my calls are monitored.

Aug 26, 2013, 4:19 PM

customer like women

You: Well you see, I'm incredibly cheap. I see on my cart it's $25 for the advanced receiver service, then as you say 10 off for auto bill pay and it ALSO shows a 10 discount for having it for 24 months, which is $5 if I'm correct, which, five dollars is a lot of money to me... and I don't think it's fair to pay that
You: No further questions about the package, thank you though!

Alex: $25-$10 would be $15.

You: You see Alex, I'm kinda like a women, I want to feel special, like Direct TV likes me!... So how can we do that?
You: Am I confusing the advance reciever discount for 24 months and the bill pay for two seperate discounts, when in fact they are the same thing then?

There's just so much wrong here. They clearly f...
2 replies

Aug 24, 2013, 11:12 AM

If you are selling smartphones to old fogies

stop it. 😡
3 replies

Aug 4, 2013, 6:56 PM

Verizon entering Canada??

Hey All! What is your take on Verizon entering Canada?? Seems that ROBELUS is making a big stink and getting no where. Do you think it will be positive or negative for Canadians?
2 replies

Jul 30, 2013, 11:21 AM

Mass Exodus

Everyone is leaving this company. POR QUE??
18 replies

Jul 31, 2013, 4:51 AM

looking to buy broken LCD assemblies

Hi guys. Anyone working in retail repair or asurion 3rd party repair facilities ...looking to buy broken , cracked and damaged LCD assemblies.

family owned and operated, paying fast top dollar.

please contact...

Thank you,

dustin@ harvest mobile .net
http://www.harvestcellular.net »

Jul 26, 2013, 10:43 AM


cust: I just wanted to let you know I am mailing my payment today so don't suspend my service.

me: Okay well it can take up to 10 business days for a mailed pmt to post so let me set a payment arrangement so you don't get suspended before it posts.

cust: No, I just told you I'm mailing it today.

me: Ma'am, I don't think you understood what I said. I said it can take 10 business days for that to post onto your acc. The money is past due, you will be suspended if I don't set up a payment arrangement.

cust: Whatever, I don't know why this is so difficult.

what I wanted to say: you're an idiot.
1 reply

Jul 23, 2013, 10:25 PM

Mr. Customer you just made my day and my week

Customer: My internet is not working, do something.

Customer Service rep: On the router, can you tell me how many lights are on?

Customer: Ammm well, the kitchen, The living

Customer Service rep: Thanks God is Friday.
1 reply

Jul 7, 2013, 12:50 PM

Holiday Pay

It is really nice to see that our Corporate employees gets holiday pay. As for us store employees only get three holidays off that are treated as a day off so no holiday pay is given. Any body else has this issue?
5 replies

Jul 10, 2013, 6:16 PM

How to be an uninformed representative:

"There is nothing different between the iphone 4S and the iphone 5... They just made it look more like a Galaxy."
1 reply

Jul 1, 2013, 10:31 PM


with calls for the first time in the whole year.
Zakai117 y Achmed are here with me, el otro culero se fué (the other douche left, not an scooper so I can't say his name)
1 reply

Jun 14, 2013, 8:34 AM

This made my day

I'm calling because i haven't used my phone in 10 days cause i was out of the country and want my account credited.

May i ask you a question sir? Are you also gonna tell your home owner that you're gonna take 10 days off the rent?
1 reply

May 18, 2013, 4:06 PM

True Story!!!!

CX: Hi, i am calling because, you know how the samsung rugby that you guys are advertising is supposed to be waterproof. Well, my husband wanted to wash it and put it in the washer gave it a cycle and now the phone is completely blank. That is totally false advertsing

Me: 😳 : You know what let me get you the insurance department.
4 replies

Jun 21, 2013, 1:16 PM


How would you handle a situation in which a customer purchased a phone from your store, never activated it, and then came back, said the phone was stolen, and now they want you to mark the phone as lost or stolen. If the phone was never activated, how can you put a status on it? Would you activate the ESN long enough to mark it as lost or stolen and then put the orginal ESN back on?
3 replies
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