Shop Talk

broke, no money. can I tether a samsung sgh-a157 go phone 3g to my android nextbook and/or laptop? any help will be greatly appreciated.

getting it installed later today 😁 (beta)

Effective Sunday, June 9th, the upgrade eligibility for mobility customers will change from 20 months to 24 months.

NOTE: Accounts with upgrade eligibility between now and October will be grandfathered. Accounts with eligibility in November and beyond will be impacted.

That's all.

I'm going home. See you tomorrow 😉

I just found a customer that has a Sony Xperia U with the international version, according to sony's website there is an upgrade for that phone that originally comes with the android gingerbread 2.3.6 and it can be upgraded to android ice-cream sandwich 4.0.1 but for some reason it is not letting him upgrade, do you have any idea of what the issue could be?

I found your gs4 answer...

Your mobile device supports a feature called Smart Alert. Smart Alert is a motion gesture that will cause your device to vibrate when you pick it up and when notifications, such as missed calls or new messages, are waiting.

You can turn on this feature in the motion settings menu. From the Home screen, touch Menu > Settings > My device > Motions and gestures > Motion. Touch the slider to turn Motion on , if not already turned on. Touch the slider to turn Smart alert on .


There you go 😉 🙂

Has anybody ever encountered that issue with the iphone 4 using Excessive amount of data?

I have had multiple cases and always it is with the iphone 4. I followed up with a few customers that i have encountered the problem with and some stop getting overages after doing a master reset, some after a software update, i have even had customer get warranty replacement .

And the problem really seems not to be with the customer's usage but the phone itself.

Can anybody help me confirm?

This customer just called me and said that his tmo phone wont receive text messages. I explained to him that this is ATT not tmo so I cannot help him. He says, well I have an ATT and a tmo acc why can't you help me. 🙄

We have to promote an app that will "unsource" us. Hmmm....

Like a Jamaican woman scorned.

"WHATCHA DOIN TO MAI ACCOUNT?"




😳 😳 😳

But why is our IT help desk not open on f@$#%ng Friday?


😕

🤨 I can't help it

I have specific accounts of incidents and I am going for the juggular 😈

Any Verizon dealers out there have some tips to get an LG Cosmos 2 to accept a picture transfer through the Cellebrite machine? I can get contacts, but not pictures, on all 3 of my machines with any Cosmos 2 that I've tried.

Problem Exists Between Chair And Keyboard

So in the process of writing notes on a customers account I somehow rotate the screen,

I wave over a manager because i can't remember how to fix it

they look at my screen and laugh

then they have to get a tech support person to fix it

he looks at the screen, looks at me, shakes his head in disbelief

then it takes him a couple of tries to remember how to fix it...

I was still taking calls while they were waiting for the tech

fun times

But I miss working in Customer Care. Sales is incredibly boring.

QA agents?

I previously though that they just wanted to screw me. I don't now.

So my project got new business rules so we're getting about 20 chats an hour. Before this we would get about 20 chats a day. Sounds like a good time, right? More chats are supposed to equal more sales. NOPE. We can't help a single person.

YAY FOR SCREWING UP OUR SCORES

http://gdgt.com/discuss/abney-and-associates-online- ... »
Cybercrime: Be wary of public Wi-Fi while on vacation
MONTREAL - Travellers should be wary of cyber threats on vacation as they access free wireless networks with their smartphones, tablets or laptops, says software security company Symantec Corp.
Canadians travelling for March break and into the summer season shouldn't be doing things like pulling up their bank accounts on Wi-Fi networks, said Symantec Canada's Lynn Hargrove.
"What people don't realize is that there's no security on those Wi-Fi networks for the most part," she said.
"It's a great way to keep in touch while you're on vacation, but there are some inherent risks that come with it that people just aren't ...
(continues)