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These are the most recent forum messages posted by kapwww:

Re: It's about God, yo!
Jun 26, 2010, 3:14 AM
in the Shop Talk forum

I would reply "If God blessed me, I wouldn't be stuck in this crappy dead-end job putting up with people like you"

Re: question about "fees"
Jun 26, 2010, 3:12 AM
in the Shop Talk forum

They do it just to piss you off.

Re: Perfect Cellular Company
Dec 14, 2009, 9:18 PM
in the Shop Talk forum

Then everyone will just bitch about how expensive the phones are at full retail. There will always be something to bitch about.

Re: Perfect Cellular Company
Dec 14, 2009, 9:16 PM
in the Shop Talk forum

With a free iPhone. And a new free iPhone every year when they release the new version.

Re: 20.00
Dec 14, 2009, 8:49 PM
in the Shop Talk forum

My credit manager is Helen Waite. Anyone wanting credit can go to Helen Waite.

Nov 17, 2009, 10:06 PM
in the Shop Talk forum

If you want a "deal" then why the hell shouldn't you be the one that has to hunt for it???? If it didn't require a little work, then it wouldn't be a deal and everyone would have 'em. Are you really so self-absorbed that you think the rest of the world should bend to your laziness??? Do you also expect a free reach around with every purchase? I would blown you off too. Get real.

Re: Verizon really aggressive this year
Nov 5, 2009, 6:53 PM
in the Article: Verizon Holiday Line-Up forum

If their plans were as cheap as Tmobile or Sprint, then you could expect the same network coverage you get from both...which is virtually none. When comparing plans to AT&T, they are virtually the same and both have data requirements. I love it when people get their facts straight before posting.

Re: Can Verizon Phones read
Aug 22, 2009, 3:38 PM
in the General forum

The more acid you drop the prettier the colors

Re: Smartphone without data plan... is this possible?
Aug 22, 2009, 3:32 PM
in the Techs & Trends forum

Yeah. Don't be cheap.

Re: iphone and verizon?
Jun 14, 2009, 4:57 PM
in the Rumor Mill forum

You are an idiot. These posts are from 2007. You shouldn't even own a computer let alone an iphone. Wait. I take that back. Most people who own iphones are idiots who want to feel cool. Your threats are as empty as your head. Oh...and Verizon couldn't possibly have an iphone before 2010 when the exclusive deal with AT&T is set to expire. Go. Get your precious iphone. And ...

Re: ?
Apr 7, 2009, 11:37 PM
in the Shop Talk forum

You know...If I was looking for a fight, I would go to the lounge. That's where everybody likes to be a dick and get away with it. I've been around this forum for a while and people complain about things that are much more simple than this and yet they don't get the ridicule. Screw this forum. It's done nothing but suck for the past year anyhow.

Re: ?
Apr 7, 2009, 6:06 PM
in the Shop Talk forum

If the balloons had our info printed on them, it would be different. They are plain balloons to get attention. If someone comes in with kids, we have no problem giving them balloons or old dummy phones. It's the ones who just take it that tick me off.

Re: LG Dare users..... a question
Apr 7, 2009, 6:02 PM
in the General forum

It depends on how the site is designed. The browser on the Dare is not as advanced at a desktop browser. More info might help though. What site are you trying to visit?

Apr 5, 2009, 3:19 PM
in the Shop Talk forum

So I know people are worried about the economy and whatnot, but stealing the balloons from in front of the store to give your kids is just pathetic. We put them on our sign on weekends and parents have been stealing them lately for their kids as they walk by. Right in broad daylight. We don't put them out as gifts. They are there for attention and advertising. Why would people think its OK ...

Re: (not to be racist)..but who likes to sell to indian people??
Apr 4, 2009, 6:13 PM
in the Shop Talk forum

I have one who is a doctor and he has been coming to the store for several years. He has NEVER purchased a phone. He comes in when something is near end-of-life and wants it free without a rebate. Most of the phones still have rebates long after we stop carrying them here. He always wants high end phones free for his secondary lines. Not gonna happen pal. Free Blackberry Pearl? Sure...if ...

Re: "But how much does it cost if they text me?"
Apr 3, 2009, 6:39 PM
in the Shop Talk forum

or if you need more data to hit the next metric, tell them that incoming messages are included with the special $9.99 "Navigator" pack or the $15 unlimited data pack. They may just be dumb enough to believe it and you get paid if someone smarter doesn't figure out what you did within the first 6 months...

Re: No WiFi No Buy!
Mar 27, 2009, 12:16 AM
in the LG Versa VX-9600 forum

Even if it had wifi, the phone would not support downloading an app like Skype. It will only support GIN apps, so you'd be SOL anyhow... And I also don't know why nobody is every willing to pay for any of the services they want to use. The world can't be free.

Re: Why give away money???
Mar 24, 2009, 11:48 PM
in the Shop Talk forum

He just wanted a new act over an up. I hate people who only care about money and not what the customer wants.

Re: My 2 Cents on Sprint losing millions of customers.
Mar 24, 2009, 11:42 PM
in the Rumor Mill forum

The thing that shoots down your theory is that every carrier offers the add-a-line option and every rep looking for activations will suggest it to a customer in similar situations. The carriers encourage adding lines any way that is even remotely legit. As long as the customer realizes what they are signing and paying for, its their decision and choice. I sell VZW indirect and since I started in 2004 Sprint has been the carrier that ...

Why give away money???
Mar 23, 2009, 7:47 PM
in the Shop Talk forum

While I was selling a phone and had a bunch of accessories on the counter ready to go, my coworker just told her customer to go her her memory card, card reader, and car charger at RadioShack because its cheaper. My customer looked at me and asked if that was true then decided not to get ANY accessories because she wanted to check the RS price. I even offered a discount but no go. I know ...

Re: SIM cards
Mar 23, 2009, 5:48 PM
in the General forum

Verizon would not as Verizon is a CDMA carrier. While they have sim cards available, they are only for use in the VZW world edition phones. They will only work with GSM providers outside of the US. T-Mobile might or AT&T might. You have have to check for sure.

Re: LG Dare problems
Mar 19, 2009, 8:44 PM
in the Techs & Trends forum

It really seems to me like it might be a hardware issue, but they would have to update you to V06 before they would consider a swap. Tell them what's wrong when you take it in. Get the update. If it doesn't fix it, take it back. The FRUs still have warranty and if they keep crapping out, get a Multi-FRU. The Versa seems cool so far...

Re: Missing sales...
Mar 17, 2009, 8:29 PM
in the Shop Talk forum

Yeah. I have suggested many times that when a customer comes in for ANYTHING check the account to see if you can sell them a phone. Look for upgrades, add-a-line, etc, even if they come in asking for a charger, bill pay, etc. Some people don't know what they can get. If they come in for a bill pay, sell them a charger, etc. Look for any way to make money and still help ...

Missing sales...
Mar 16, 2009, 6:59 PM
in the Shop Talk forum

So I at least got some contracts on this morning, but my coworkers are botching EVERYTHING in the door. Customer was eligible for an annual on an aircard. Lost his card. Had insurance. Could have gotten a new card for less than the deductible (after rebate) and the coworker walked them saying insurance was a better deal. Being 3rd party, we would have made a good amount on the deal. A few other ...

Re: Customer quote of the day...
Mar 13, 2009, 6:56 PM
in the Shop Talk forum

I would have asked why he ever put money on in the first place....you know....if everything is free. Its not like the phone/service is a bank account or anything.

Re: There are...
Mar 13, 2009, 6:54 PM
in the Shop Talk forum

Carry a big knife. It says "I'm crazy". Only crazy people carry big knives. People will leave you alone. :D

What an idiot
Mar 9, 2009, 6:46 PM
in the Shop Talk forum

Me = VZW retailer. Guy comes in with an AT&T Blackberry curve and is complaining that he can't access is Mac Mobile Me account. 1. I know nothing of Mac products. I'm a PC guy. 2. I have never used an AT&T Blackberry. I don't know how they have their services set up. I explain to the customer that I know nothing of either service and will not be able to ...

Re: How to deal...
Mar 9, 2009, 6:16 PM
in the Shop Talk forum

Or messing around with....

How to deal...
Mar 9, 2009, 5:16 PM
in the Shop Talk forum

I have a coworker who is totally clueless. I mean...literally...clueless. Stares at trainings but never finishes and obviously doesn't retain. Have tried time and time again to help educate the individual. Many people have tried. The manager has simply given up. Nobody will fire this person and nobody knows why. They don't know anything about the phones or plans we sell. They constantly screw things up for customers. They leave ...

Re: this sucks!
Mar 9, 2009, 4:02 PM
in the Shop Talk forum

...or a net in the parking lot so that when people park to go to other stores, you could capture them and force them into your store.

Re: The day turned on a dime
Mar 9, 2009, 4:00 PM
in the Shop Talk forum

I greatly prefer being busy. Day does go by faster. Even if most of the people coming in are there for problems, you might be able to sell them phones, accessories, or features. If nobody comes in, I don't have a chance to try.

The day turned on a dime
Mar 7, 2009, 8:29 PM
in the Shop Talk forum

The morning went well. Got a few contracts. Several accessories. A guy comes in asking to exchange a headset he didn't buy from my company. It was broken. I offered him a great deal on a replacement. The threw a fit and started screaming about customer service. Next guy comes in claiming that corporate is going to give him 2 free storms and extra accessories free as well (not just the ones ...

Re: Indirect VZW problem
Mar 7, 2009, 12:16 AM
in the Shop Talk forum

I've been told by several reps that they can take the number in to the agent line system, but if you leave, you lose the number once they find out you don't work for the agent anymore. So, port in, but no port out. That's what I've been told anyhow. You never really know until you actually see it done.

Re: Let's clear this up
Feb 13, 2009, 9:24 PM
in the Shop Talk forum

Unless they drop it on the counter when they come in to return it and crack the screen. Had that happen once. The guy pulled it out of his pocket, dropped in, cracked the screen. He picked it up, looked at it, and said "Well, guess I'm stuck with this, huh?". If I could have taken it back, I would have. Fortunately, he had insurance. Just had to spend several hours a week ...

Re: LG Dare Camera question..........
Feb 13, 2009, 9:17 PM
in the General forum

Sounds to me like longview65 is the problem.

Re: voyager vx 10000
Feb 13, 2009, 9:03 PM
in the General forum

Within 30 days, phones are replaced with new units. After 30 days, they will usually be refurbished. Go back and ask about the Multi-FRU option. If you have the same problem with multiple refurbished units, they will usually give you either a brand new unit, or a brand new unit of a different model. The in-store tech reps should be able to provide more info.

Re: Verizon starts lay offs
Feb 13, 2009, 12:35 AM
in the Shop Talk forum

I obviously see how bitter you are and as a result you are looking for anything you can find to turn into something to complain about. As far as Verizon asking you to call their existing customers to offer data...that doesn't mean they are selling customer info. If a customer gets a call on their cell phone where they are being asked to buy auto insurance because the auto insurance customer bought a customer list from VZW, ...

Feb 9, 2009, 9:07 PM
in the Shop Talk forum

OK...first... You're = You are. Your = Your. Second...Why the hell would you pull out a post from September and reply to a comment by someone who has been banned? LOOK AT THE DATE BEFORE YOU START REPLYING PEOPLE!!! :evil:

Re: LOUNGE!!!!
Feb 9, 2009, 7:21 PM
in the Shop Talk forum

Oh...you said d!ck. I'm offended now. I should hit that report button right now. :D

Re: Verizon is a good service but they have you by the balls!!!
Feb 9, 2009, 6:09 PM
in the General forum

Fine. So you said "IF". Doesn't matter. 250 texts sent and received in a month does not count as alot. That's minimal. No-one is bashing? Then why would you say "but they have you by the balls!!!" (apparently I don't need glasses) in your subject. Those extra services are optional. If you don't want to use them, don't pay for them. Do you seriously expect everything for free? Why ...

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