Shop Talk
question about "fees"
My account is and has always been in good standing... except for one time I had to pay a 26 dollar re-connection fee because I forgot to pay the bill.
Can anyone honestly tell me if a re-connection fee is just a 20+ dollar fee to push a button?
I don't know why I thought of that this morning, but I did.
Can anyone honestly tell me if a re-connection fee is just a 20+ dollar fee to push a button?
I don't know why I thought of that this morning, but I did.
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Well logically if there was no fee people would just not pay their bill till they want. they may say I'll just deal with out my Cell phone for now.
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Well for our company, it costs an average of $26 to maintain a line of service. If a customer isn't paying on it, it still costs the company money to maintain that line of service.
That's the only thing I can think of based on the facts
That's the only thing I can think of based on the facts
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Yeah, it's like a fine. It'll make you try to avoid repeating it in the future.
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Here at Sprint, we can waive this fee when manually restoring if the customer made a payment with us, has good tenure, etc.
I usually do that; I feel pro-rated charges are punishment enough.
I usually do that; I feel pro-rated charges are punishment enough.
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