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User: JephMan

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These are the most recent forum messages posted by JephMan:

Re: This is appauling..
Feb 6, 2009, 10:51 PM
in the Article: Union Authorizes Strike Against AT&T forum

Last time I checked, we are not GM. Our CEO asked the board not to pay him and they did not. Manager wages have been frozen, cost of health care has gone up for managers. So please, talk about the issue at hand. We are not the banking industry, the car industry or any other industry looking for a handout. We are a business trying to make money and minimize the people that lose ...

Re: This is appauling..
Feb 6, 2009, 8:27 PM
in the Article: Union Authorizes Strike Against AT&T forum

I am just curious, how much did you make last year? In my market, many reps are making more than the manager with multpile raises a year plus far superior health benefits. The company is trying to save jobs by cutting back, the alternative is more jobs cuts. choose

Re: To AT&T Retail reps...
Jul 11, 2008, 6:42 PM
in the AT&T forum

So someone waited in line for several hours or more, couldnt use the phone immediately, then switched to another carrier? Do you take this act on the road or is more of a local show?

Dont forget
Aug 2, 2007, 6:05 PM
in the AT&T forum

If ATT ran the highway system, you would be able to drive across the ocean. In the same car.

Re: Why does At&ts network suck so bad?
Jul 13, 2007, 6:06 AM
in the AT&T forum

You mean us changing our sign and logo didnt somehow mess with our entire network? :lol: I find it difficult to control my laughter when customers in claiming "since att took over...."

Re: Reassigned to N. Korea, waived ETF?
Oct 27, 2006, 9:43 AM
in the AT&T forum

Right..... After your tour there are you heading to our new base in Iran?

Anyone Else Curious
Sep 9, 2006, 12:39 PM
in the Verizon forum

how Qwest Comm. did better than the Sprint/Nextel when they operate off the Sprint/Nextel network?

Re: V3i 9/6/06
Aug 31, 2006, 11:50 AM
in the AT&T forum

When I check them into inventory I will believe it :D

Re: cu500???
Aug 31, 2006, 8:41 AM
in the AT&T forum

Maybe our network team in my market gave me some bad info. Not sure how it would hand off smoothly between the two networks. It would be like a Gait phone switching between tdma and gsm smoothly. Doesnt happen

Re: cu500???
Aug 30, 2006, 2:35 PM
in the AT&T forum

I have to assume that Atlanta is UMTS. With that said the device will not hand off from UMTS to GSM, its a hard drop. If you are on GSM it will hold until you end the call and then switch to UMTS, going the other way it will drop the call.

Re: Another Cingy customer wondering why NO NEW PHONES!!!
Aug 30, 2006, 1:37 PM
in the AT&T forum

What is it exactly you want in the phone?

Re: Cell Phones produce enough radiation to cook an egg.
Jul 7, 2006, 2:39 PM
in the Verizon forum

I heard somewhere that the sun with do the same thing

Re: Family Plan - East and West coast on same plan
May 23, 2006, 6:42 PM
in the AT&T forum

This is available only for Corp finically respobsibility accounts. Not individual

Re: somebody PLEASE help...
Mar 2, 2006, 5:49 PM
in the AT&T forum

A few questions. How many minutes do you use during the day, how many do you use from 7pm-9pm and how many text messages do you send each month? You are on the old TDMA system so you may qualify for bonus mintues which means you could go to a lower plan and get more mintues.

Re: BRE question?
Jan 6, 2006, 1:37 PM
in the AT&T forum

I am not sure of the name of the dept but I have the phone number

Re: Will PTT ever come?
Nov 26, 2005, 10:14 AM
in the AT&T forum

It launched in my market yesterday. It was a soft launch but a launch,

Re: Save Money.......Do Not buy from Agents or Corporate Stores
Nov 22, 2005, 2:07 PM
in the AT&T forum

I have had atleast 3 customer refused warranty exchange due to the fact they changed the face plate on the equipment. In doing this they have voided the manufacturers warranty on this product.

Re: And this how you get out of your blue contract (2g only)
Oct 28, 2005, 11:47 AM
in the Shop Talk forum

There is a chance this is market specific. I know if someone comes into my store and migrates to orange we migrate them back to blue if they happen to return the equipment. Especially if they are still under contract on the blue side. You get different answers from different people but this is what we do in my market

Re: BLUE SALES MANAGERS!!!!!!
Oct 22, 2005, 12:05 PM
in the AT&T forum

Its nothing like tips. Tips come from the customer in the restaurant business, not the restaurant itself. Commissions come from the company as compensation.

Re: ROKR Bluetooth (posted i Techs and Trends also)
Sep 16, 2005, 1:01 PM
in the AT&T forum

The bluetooth is only for voice on the Rokr, I believe its because its a Moto. There are other phones that play mp3 files, they are just not Itunes and they can be played through BT

Re: Rokr rip off
Sep 13, 2005, 12:46 PM
in the Verizon forum

The phone is 250 with a 2yr agreement, 300 with one year and 350.00 with no contract. Not sure where you got the 400-500 price tag

Re: Cingular / Apple botched release of ROKR
Sep 9, 2005, 2:18 PM
in the AT&T forum

I got everything first thing yesterday morning. Phones, accessories, materials and display phone. Was up and running by noon

Re: Do store representatives lie to customers about insurance
Sep 6, 2005, 10:17 AM
in the Shop Talk forum

I would have to say its probably a little of both. Along with lack of training

Re: What happened to the August 29th Rumer?
Aug 30, 2005, 2:58 PM
in the AT&T forum

but the thing is there features do not work everywhere, their data map is about a third of their voice. Which would lead be to believe much of the coverage is roaming parters or analog.

Re: What happened to the August 29th Rumer?
Aug 30, 2005, 2:52 PM
in the AT&T forum

I have always wondered. How much of verizons network is actually theirs and how much is roaming partners?

Re: 6230 STOP-SHIP!
Aug 26, 2005, 10:42 AM
in the AT&T forum

They are only having problems with the 6230ens, which has a different software load than the previous 6230b.

Re: Thanks jinx...
Aug 23, 2005, 12:10 PM
in the AT&T forum

what kind of phone do you have? TDMA or GSM

Re: August 29TH rumOr
Aug 16, 2005, 6:56 PM
in the AT&T forum

They dont want anyone to LEAK the info, like i dont know. The new plans coming out 8O

Re: Cingular trying to force switch from S46 to another phone-what is the real deal?
Aug 16, 2005, 6:48 PM
in the AT&T forum

One of the main problem with these phones are they do not see the GSM 850 band. Its great if you live in a 1900 only area but in most cases this phone only allows you half the coverage. Also some markets are totally doing away with TDMA coverage and roaming aggrements

Re: What is Cingular planning on doing?
Aug 15, 2005, 3:50 PM
in the AT&T forum

so let me get this straight. They are going to close almost 1800 stores? Going to get rid of the one channel that has nearly a majority of the acts and features, not to mention the lower end of the churn ratio

Re: I KNEW IT!
Aug 11, 2005, 11:17 AM
in the AT&T forum

Well, hopefully; and I think it is, a system glitch and your bill will come in as normal without overage charges.

Re: And to think...
Aug 11, 2005, 10:25 AM
in the AT&T forum

Negative, read the T&C

Re: Thinking of Switching Carriers
Aug 11, 2005, 10:05 AM
in the AT&T forum

Which company do you work for?

Re: I KNEW IT!
Aug 11, 2005, 10:00 AM
in the AT&T forum

I am a little curious. Have you actually received a bill with these stated overage charges?

Re: Does Cingular provide 2 lines on one phone?
Aug 9, 2005, 12:52 PM
in the AT&T forum

EVen if you could activate both Nams on the phone you could only use one at a time. You would be missing calls somewhere

Re: How to get out of your AT&T contract....
Aug 8, 2005, 8:02 PM
in the AT&T forum

That works sometimes. Unless the rep does a reverse migration to get you back to where you started 8)

Re: The Mobile Solutions
Aug 8, 2005, 6:02 PM
in the AT&T forum

Their contract ran out on 6/30 and was not renewed by cingular, all Signs were to be removed by 7/1

Re: Cingular question please
Aug 8, 2005, 5:56 PM
in the AT&T forum

But it can be done.

Re: Cingular question please
Aug 8, 2005, 4:23 PM
in the AT&T forum

Yes, this can be done. There will be 36.00 fee for this but it can be done. We have to do this a couple times here at the store. We iniate the call with the port. auth group and they will handle the rest of the port for you without having to get any ETF from cingular.

Re: ATT-to-Cingular Ripoff -- BEWARE
Jul 26, 2005, 5:23 PM
in the AT&T forum

many of the software loads are not in non cinglar phones. As a store manager i would love not to have to sell a customer a phone at a discounted phone. WE make NOTHING on equipment. We lose on average 90 plus. So I think its more of wanting the customer to have a good experience with their phone vs wanting to sell them a new pone.

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