Home  ›  Carriers  ›

AT&T

Info & Phones News Forum  

all discussions

show all 19 replies

Cingular question please

gunny

Aug 8, 2005, 11:55 AM
I need a real accurate answer please. Only answer if your 100 percent sure. Thanks

Anyway

I have a verizon account that expires in 3 months and I want to port my number to Cingular. The bottom line is I'm a very impatient person and I was wondering if I could get a new account/ number with Cingular and then in 3 months time port my verizon number over. My verizon number is very important to me, that being the reason for accurate answers only. Thanks guys

Is there a fee? How would this work?
...
RUFF1415

Aug 8, 2005, 12:24 PM
As long as you sign up with Cingular now, and keep your current service with Verizon, you can port your Verizon number over to your new Cingular account three months from now. I am 100% positive on that. Now about actually how to do it is something I'm not sure of. You might want to ask a Cingular rep at your local store the procedure and at that time he/she could give you any information you would like.

Good luck.
...
paulbear78

Aug 8, 2005, 12:45 PM
patience is a virtue and impatience will get you in trouble.... what i mean by that is the following.

you want to get a new account with cingular NOW but you arent going to port your number for another 3 months. which means that you are going tog get a cingular phone and a NEW cingular phone number because you arent taking your old number with you. this means that when you get the phone and phone number you will be signing a contract tpyically 2 years possibly 1 year. you are going to wait 3 months. then you may want to port your number over trying to change your new cingular number to your old ported number. the problem is three months from now that new cingular number will be yours to keep if you cancel it you will pay the ETF> why do ...
(continues)
...
wolfsong

Aug 8, 2005, 1:04 PM
paulbear78 is correct, do not let anyone tell you different. I can gaurantee that it can/will cause problems for you later if you want to cancel the new number in 3 months, if you are under contract.
...
gunny

Aug 8, 2005, 1:21 PM
paulbear78 said:
patience is a virtue and impatience will get you in trouble.... what i mean by that is the following.

you want to get a new account with cingular NOW but you arent going to port your number for another 3 months. which means that you are going tog get a cingular phone and a NEW cingular phone number because you arent taking your old number with you. this means that when you get the phone and phone number you will be signing a contract tpyically 2 years possibly 1 year. you are going to wait 3 months. then you may want to port your number over trying to change your new cingular number to your old ported number. the problem is three months from now that new cingular number will be yours to keep if you ca
...
(continues)
...
paulbear78

Aug 8, 2005, 1:23 PM
lol what did i say, hahaha... damn stores
...
paulbear78

Aug 8, 2005, 1:27 PM
can't you just hear the commision bells ringing in that sales reps head.

I mean he woudn't have to deal with you when you were angry and wanting to cancel now would he.. oh no, cause customer care would take that call.
...
gunny

Aug 8, 2005, 1:28 PM
lol..Thanks man..frigin liers
...
JephMan

Aug 8, 2005, 4:23 PM
Yes, this can be done. There will be 36.00 fee for this but it can be done. We have to do this a couple times here at the store. We iniate the call with the port. auth group and they will handle the rest of the port for you without having to get any ETF from cingular.
...
Phoneking13

Aug 8, 2005, 5:51 PM
Sorry to say, but that is incorrect too. I have done this a couple times personally for people. It is a thing that can be easily done, and I have never had a customer get charged to port there number over after the 30 day period.
...
JephMan

Aug 8, 2005, 5:56 PM
But it can be done.
...
wolfsong

Aug 8, 2005, 6:40 PM
if this is done, and somebody actually waives the etf, then this would be causing false churn. since one number is actually cancelled and another created. a port in is not the same as a number change.
...
BlueHFX

Aug 8, 2005, 7:11 PM
wolfsong said:
if this is done, and somebody actually waives the etf, then this would be causing false churn. since one number is actually cancelled and another created. a port in is not the same as a number change.



Changing your phone number after 3 months is not churn it is a simple teleconversion and it is done on a regular basis. Your service NEEVER GETS CANCELLED! It is the same as a Change of financial responsibility if you do it someone continues the service. if you move and get a new local number you are continuing the service. The only possible problem you may have is if you start your service via an indirect dealer. they may have a third party contract with you and you cannot do much of an...
(continues)
...
wolfsong

Aug 8, 2005, 7:36 PM
I have had to call pac several times before about this, they can not do a simple number change. and as you put it "if you move and get a new local number you are continuing the service", this is true, and that is also a "relocation", and that has nothing to do with a port. I'm not trying to "scare" anyone about anything. I'm not a "joker" and I want as many people as we can get on Cingular service. but by giving people wrong information now, and causing problems later, is not the way to grow a company and keep customers. There is a lot of wrong info out there that a lot of reps from all cellphone carriers get, and I will not reply on something unless I'm 100% sure i'm correct from past experience. BlueHFX, from reading some of your oth...
(continues)
...
Phoneking13

Aug 8, 2005, 8:03 PM
Well, wolfsong, I am sorry, but you are 100% incorrect. This can be one! It is simple for them to do it. As the person said earlier, it is a simple teleconversion. ALL YOU ARE DOING IS CHANGING YOUR PHONE NUMBER! What you are making it sound like is that if someone changes their number, then they get an ETF. In telling people that you are giving about 100% negative information. Why don't you call the PAC group right now and ask them about it. I have done it personally about 5 times, and never had an ETF, never had any commissions taken from me, and have never had a problem. So, think and you might want to quadruple check your information.
...
wolfsong

Aug 8, 2005, 8:07 PM
I don't have a problem checking again to see if something has changed, however I can tell you that I have had to go to my manager several times to get penalties waived, now I just send them back to whoever activated their line. but as I said I will check on it again tomorrow morning to see if anything has changed.
...
gunny

Aug 8, 2005, 8:11 PM
😕 😕 😕 😕 😕 😕 😕 😕 😕 😕 😕 😕 yikes, wish I really knew what to believe. thanks for all you're help guys. I really think I will just be patient and wait out my contract.
...
BlueHFX

Aug 9, 2005, 5:12 AM
gunny said:
😕 😕 😕 😕 😕 😕 😕 😕 😕 😕 😕 😕 yikes, wish I really knew what to believe. thanks for all you're help guys. I really think I will just be patient and wait out my contract.



That is usually better anyone not that we do not want your business asap, but one it will be cheaper in the long run for you. plus you will be closer to Christmas and you will most likely get a better deal during the Christmas drive for more customers. There will be more phones available by then and any around now that are still carried most likely may be lower in pricing. But either way do what you feel is best for you. There should not be an etf if you ported your number in 3 months because it is supposed ...
(continues)
...
BlueHFX

Aug 9, 2005, 5:19 AM
Wolfsong,

If someone ever got an ETF it is because someone did the process incorrectly. in which case the ETF needs to be credited because the service is continuing. I never worked in Care on the Orange side just their XBM now, but on the blue side we had an option for a telconversion one for vanity one for next available next for port in. The port in as you know is for numbers from other carriers who are porting their number. I seen more ports ins on existing customers then I did new.
...
ambienicole1802

Aug 9, 2005, 12:07 AM
It can be done, however I would not recommend it. This answers comes this 100% confidence from a Cingular customer service supervisor. This will be the most honest answer you will find. Its tricky and I have seen it get screwed up all the time ( very easily too). Your best bet is to wait out your contract and then port over to Cingular. Be sure to do this before you actually cancel your account with verizion or it will be impossible to do. Plus why pay for both your Verizon and Cingular account. There is no sense to this! A port only takes an average of 3-5 hours to complete, 72 hours at the longest, during which time you can use your Verizon phone to receive call and your new Cingular phone to Make calls. Sounds inconvenient, yes I ...
(continues)
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Threads Follow @phonescoop on Mastodon Phone Scoop on Facebook Follow on Instagram

 

Playwire

All content Copyright 2001-2024 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.