Shop Talk

How do you not like walk into solid walks on a regular basis if you're this stupid.

Lord God Almighty, I feel stupider just by association... seriously. I have this fixed smile on that I can't seem to get off... it's like "Wait, are you serious? I'm trying really hard to smile because I'm supposed to as it's my job but I am completely baffled by how utterly idiotic you are."

An example.

Her address was 1111 Page Dr... when she said 'page' it was so hard to understand her (between the speed she was shouting her information and her incomprehensible accent (read lazy-speech... it wasn't an accent it was just lazy speech. I don't mind accents.) it sounded like 'peach.'

I said "so thats 1111 Peach... like the fruit?"

"Yea."

"...
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😁 I want to work for phonescoop. Can one of you guys give me a job? I'm on this site enough that I might as well get paid for it and I come across plenty of meathead comments that shouldn't be so Im sure to be a good filter! 😁 😁 😁 😁 😁 😁


~~~ Plus the perk of testing phones is bad ass since I dorked out and dropped my S710a down an esculator yestrday and it is now in like 5 pieces 😢

GRRR man who'se upset that he went over by 450 mins, has a $340 bill, wants to speak to a sup, and wants to have sup call back... we're 40 in queue. sups are aleast 3 in queue.. 10 mins... wait for sup minimum... the dastard started cursing and yelling and calling me names.. gah!

i have boostmobile moterola new phone. i was wondering is there anything i can do to not recieve or send text msgs. i tried calling the company they werent no help, so i was wondering if theres any thing i can change in the phone i was thinking the internet@ blah blah thing i just dont know how to find it. do uthink i should try to call the company again that it should be a feature i can block?

some one help!

this young guy comes in the other day who doesn't speak much English needing to call his home in Kazakhstan. he's convinced he needs to buy a post-pay plan, so we show him some plans with some phones. my associate is handling it just fine, but as i listen, i realize he is going to be calling home a lot. so i ask him how often he is going to be calling overseas. he barely understands us, and we barely understand him, but we figure out he is going to be calling a lot because it's been a long time since he's had a phone.

i feel sorry for the guy and point him instead to the prepay phones. i figure i can save him a lot of money, so we agree and i ask him for his license to get started. "i haff passport from Kazakhstan." "no license or stat...
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You know what would be wicked-cool? If people freaking listened to the audio stuff before mashing buttons.

I says, clearly, that no order can be processed without a credit or debit card, a valid one, in your name. None. Not if you're the freaking Pope, not if you're the President of the company. Not Happening.

"But I don't have it."

Tough cookies, call me when you do.

Lord.

So I am sitting at work and this custy's little kids keep jumping on my counter and coming behind it lke they are looking for something. And the father is just acting amused!

So a little old man walks in and tells me he's having problems with his new phone.

Cust: My phone's making a strange noise, can you fix it?

Me: Sure, I'll take a look. (I make test calls outgoing and incoming)

Cust: There! There it goes again! Why is it making that noise?

Me: 😕 It's ringing.

Cust: 🤭 That explains a lot...


And that's what comes of Walmart selling phone service, haha.

I just had a customer call my store with a problem and this is pretty much how it went.

Me: (Greeting)

Cu: Hi, I'm (name), and my phone isn't working right. It is vibrating instead of ringing.

Me: (after determining it's an LG phone) when you're not on a call, hold down the * key for about 5 seconds to take it out of manner mode.

Cu: ok, hold on... BEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE EEEEEEEEEEEEEEEEEEEEEEEEEP...

Nothing happened.

Me: 🤨 No, do it when you're not on the phone.

Cu: Ok, hold on. (thud) (faintly, i hear) ok, it on the table... BEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEP...

(rustling) still nothing.

Me: Hang up the phone, THEN do it.

Cu: Ohhhhh.. ok. (cl...
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customers have to repeat everything you say at least four times? Does that annoy ya'll as well? Cause it sure gets on my nerves. "So i dial * 228?"
"Yes sir. " "I just press *228?" " Yes.. sir." " So when i dial *228 what do i do then?" "Hit send, then option two" "Send then what option...?" Just -.- *slap* *wring* *bash phone over head* grr 👀

My store is not a pawn shop. I got a call today from one of my employees who was like "Yeah. we might have an irate guy in here in a few days trying to return a house charger." Story goes like this...

Guy's wife goes out of town, and takes his charger with her. He comes into the store wanting to know how much they are. My employee offered him a $5 discount on one, and he started complaining about the price. She told him she was already giving him a $5 discount an there was no way to make it cheaper, so he bought it and said to her, "That's ok. I'll just come get my money back when my wife comes home with my charger." She told him that if he looks at the store's return policy (we have it posted in 2 places and on every reciept) he will not...
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Ok my last rant of the day 😁 Why do people not understand that PREPAY means you pay first? Pre is a prefix meaning before. We don't send a bill for prepaid payments and we don't give refunds because you couldn't stop talking on your phone. I keep getting people that for some reason CAN'T understand how prepaid phones work. I explained to this lady 3 times that you pay, minutes go on your phone, and when you use them they are gone. She told me not to use any technical terms and I told her I couldn't possibly dumb it down any more. She still couldn't understand... "But we paid $57 on our daughter's phone just a week ago"... SHE USED ALL THE MINUTES ALREADY! No I can't give you a refund just because your daughter can't shut up! Lol! She's li...
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I think I just talked to the most intelligent customer I've ever encountered....no....really:

Me: Good afternoon, thank you for calling Cingular Wireless, this is ____, How can I help you?

Him: Hello, ____, are you open to...well of course you're open today, you answered the phone after all....What are your operating hours for Sundays?

Me: *amazed* 1p.m. til 5p.m.

Him: Thank you very much.

Me: *still amazed* You're very welcome, have a great weekend!

I'M SHOCKED!!! Every Sunday I get God knows how many calls from people, all asking "are you open today?" (to which I sometimes reply "no" out of sheer spite) and this one ACTUALLY figured it out! If there's someone there to answer the phone...chances are that we're open! 8...
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Happy Frickin Monday Goobers !

So my business is flurishing and my getting sick of carrying around my laptop , look for a hotspot, just to check my email. I am giving in to the almight crack berry. I have the chance to get a 7105t at a really good price. My only question is, how is it? I have a SE S710a now and love the phone. As dumb as it may soound, can you bluetooth or email mp3s to it to have custom ringtones? My main concern is call quality. I use a hell of a lot of minutes per month and I need it to work. ( Ha! I sound like a typical customer here....insert cheesy Im losing thousnads of dollars in this 15 minutes of no service ! )

the guy im working with just farted and it really stinks.....someone please HELP me!!! 😢 😢 🤭 😢

Does anyone else get this? I do, all the time. If you can't pay for it now, you're not going to pay for it on you're bill. I'm a third-party dealer so, I have no account access anyways so, I couldn't charge it to your bill.

Working in the cell phone industry for a couple years now ( a couple years too long 😳 ) I have seen all types of customers but my favorite type is the one that thinks that you personally yourself picked them out of millions of people did something to their phone so they could come and bitch at ya because you have nothing better to do with your time. Customer comes in with these huge overage charges demanding why are they on their bill like they suddenly appeared out of nowhere and then they want me to take them off like magic. Well sir/mam im not the one who couldnt unglue the phone from my ear or stop texting have ya ever heard of self control? Its like they expect to wave a magic wand and make it all go away and when they cant suddenly ...
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I just had a lady in here who all set to start up service, she was so happy that where she works gets a 15% discount....she was happy with the phone she picked out....and she loved our plans!!! Super duper right? You would think so.

I ran her credit and it came up write off. Just wonderful, so I look in a different program we have under her ssn and it came up with an account under someones elses name. Oh no, this lady is going to be pissed. This account had a balance of $511.64!! So of course the system wont let me activate anything under this ssn without that payment and an additional security deposit.

When I had to break the news to this lady (she had shown me her ssn card with two forms of ID already) she did not scream or hit...
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Mobile batteries linked to autism
Posted Jul 24th 2006 4:33AM by Darren Murph
Filed under: Studies

With cellphones being connected (or not) to things like cancer, ear tumors, and other sorts of disturbing illnesses, it's not surprising to find yet another issue linked to the seemingly debilitating devices. Dr. Richard Lathe, a molecular biologist in the UK, has proposed that the increasing autism rate in Europe is probably linked to old cell phone batteries not being properly disposed of. Studies he participated in point to an environmental factor causing the spike in autism, which he correlates to heavy metals that seep from old batteries. Autistic children have shown a difficulty in "ridding their bodies of toxic heavy metals" and ove...
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this old lady just walked up to my booth
i asked her how she was doing and she just said "I'll be better when you call for my ride,...I know you have a phone back there...and I don't need a cell phone"
then she proceeds to tell me the number she wants to call before i've even reached for the phone
i hand her the cordless phone and she says "No you call it"
she tells the old folks transit service (whatever it's called) were she is the just sets the phone down and walks away without even saying thank you
i love my job