Shop Talk

Except when it's the cell phone customer that is ignorant...then it's just hurt and misery...for everyone. ☹️

.....get bent.

Seriously. Do not pound on my glass windows. Do not wave your arms in the air. In fact, once you have verified it is a whole HALF HOUR after closing, just get in your car and get the hell out.

I am not going to invite you in under any circumstances. Especially if you look crazy, strange, stupid, angry, dumb, or any combination thereof.

Try to understand the concept of buisness hours: they are the hours in which it is acceptable to shop at the store. They haven't changed in 7 years. You can call and find out if we are open ahead of time.

And, one final thought: after you have pounded on my windows and glared at me, realize this: you are exceedingly fortunate that I do not have a gun. I would have used i...
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Okay phonescoopers, I need your help. I'm trying to find the clause that everyone says VZW has. I don't know what you would want to call it, but it's the one that pretty much makes us like Cingy in cutting our customers for using out of network towers too much. If any of you know where it is on any of our documents please let me know! Between the 12 stores in my Indirect Company, no one has ever seen it.

Today's cell phone system argues for retaining network neutrality
Friday July 21, 2006 (08:00 PM GMT)
By: James Glass

For now, Internet service providers are prohibited from discriminating against connections to particular sites on the Internet: they are required to treat traffic to Google exactly the same as traffic to Yahoo! or MSN. This principle of equality is called "network neutrality." However, large telecommunication companies are lobbying congress to scrap the network neutrality rules that have been in place since the birth of the Internet. We don't have to look far to see why this is a bad idea.

Net neutrality proponents foretell a grim future for the Internet if net neutrality is scrapped: one where technolo...
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a customer come in one time because his phone wasn't working. His screen was black and you couldn't hear anything. I turned the phone over and took the back off and told him he had moisture damage before even taking the battery out. He told me that there is no way he had moisture damage his phone hasn't been around any water. He was cussing and everything else. I turned his phone upright right there in front of him and a huge puddle of water came out of it. He still told me that his phone hasn't been around any water. I asked him what he wanted me to do about it. He told me to exchange it because I sold the phone to him. I laughed at him and handed him the phone back and told him he should have had the insurance because we don't sel...
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Hi,
I currently work for Verizon Wireless and am considering moving to another carrier due to disagreements between me and my employer. my question is what type of compensation (hourly average) could I expect if I applied and was employed by your company? I plan on cross-posting this thread so please don't get peeved if you see it in another forum you view. And if your curious VZW can't accommodate my desire for higher learning i.e. college with less than a month till the semester starts I'm kinda in a panic. Any help or insight would be appreciated.

-VzwRsR

I'm in Sales BTW
Since this is in ShopTalk if you do decide to reply could you include which carrier you work for.. And Thank you

God! How bloody long does it take to get a stupid supervisor on the line to take a f*cking call?! I waited for 18 minutes for a sup! AND!!! I'm the stupid REP! GRRRR people! Just f*cking grrr! 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿

come up to me and say:

"My phone is broken, I want you to give me the $150 instant rebate or I'm cancelling."

So I look up her account and she'd only had the phone for 6 months....yea I don't think so, "ma'am I'm sorry but to receive that rebate the phone needs to be 24 months old"

"Well then I'm cancelling, just cancel my account for me." "Here's the direct customer care line, they are able to cancel for you there, if you want to port your number to a different carrier though you don't want to cancel otherwise you lose that number."

"NO JUST GIVE ME THE NUMBER!!!"

"okay ma'am here you go, have a great day"

The nerve of some people, always walking up and demanding sh!t.....

I'd like to, at this time, point out my complete frustration with the lack of consistency in the pricing schemes of wireless carriers.

At any given time you can check 3 different sources: Retail stores, company websites, and Customer Care; and find 3 different prices. What's free on the website is $50 in store, and $70 thru Customer Care. And no one can match each other!

CAN WE GET SOME FREAKIN CONSISTENCY PEOPLE?!?!?! I mean almost all McDonald's are franchised, but the Big Mac's on the dollar menu at all of them!

You think you have it bad?

Take a listen to this (NSFW, some foul language, but nothing you probably haven't been called at work already 😈

http://media.ebaumsworld.com/mp3/crazy-lady-meets-te ... »

For those who wanna ready a short summary w/call click below:

http://consumerist.com/consumer/top/the-second-great ... »


Ps. After you listen and enjoy it several times, be sure to post how much you enjoy it and how others should check it out. I bet alot don't simply because i posted it and that will suck because this is comedy goodness.

I work in an outlett where there are alot of asains.. And a group of koreans surrounds my kiosk, and start pointing and laughing at the phones at me verizon kiosk.

Its obvious that they are making fun of our horrible phones that we have to sell..

One Sunday afternoon, Bob was walking home from the store, which he had just been ejected from ever so rudely, and he heard a strange noise from above. He looked up and saw a bright light, which was rather blinding. He had a strange sensation in his guy and almost felt like he was floating. After that he blacked out. He awoke on a cold, metal floor. He was in a room with only one exit. It was simply an opening, but looked as if there was some sort of force field preventing anything from passing. Suddenly, it powered off and a rather tall, skinny figure entered the room. This thing was obviously not human. It had long, slender arms and legs, a light greenish-grey skin tone, and a large, bulbous head with two huge black eyes. It began to do wh...
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Its 8:45 hear, the only reason im at work is cause were havin a store meeting, since we workin a kiosk we just sit around or on the coutners/lean againest the kiosk while my manager and we go over stuff, theres a staff of 8, and 3 of us open, so those 3 are in work clothes, in the middle of our meet, mind you, it was at 8:30, a lady comes up too us, screaming why her phone doesnt work, we all stare at her like "wtf", my manager then tells her

"miss, were not open yet, but if u kindly come back at 10, well be more than glad to help you out (mall opens at 10"

then she begins to rave, "how come your helping all those other people (pointing at us in our reg clothes)"

"well miss, as you can see, were having a meeting, there our employee...
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Bob coming home from walmart feeling pretty satisfied with himself getting a free alarm which was only 20.00 in the first place by getting into an argument over why he should be able to taste test which which hotdog pack was better. Walk into his house sets up his alarm. Goes around a little bit thinking of who he will write letter to tomorrow to complain. Why does the state always seem to leave roadkill around his property? Why does his mail always smell like urine? He was very unhappy at many thing but all this made him tired so he decided to go to bed since he had work tomorrow. Looking at the alarm it said 5 am so he thought that would be good enought to get to work by 8 am and to yell at some people and to say how stupid they are...
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U.S. taxpayers are getting stuck with the tab for up to US$13,345 per telephone line per year for federally subsidized phone service under the US$7-billion "Universal Service Fund" tax on long-distance service, according to a new study conducted for The Seniors Coalition by George Mason University Professor of Law and Economics Thomas Hazlett.

The "gold-plated" waste and inefficiency under USF is so out of control that taxpayers actually could save at least US$1 billion or more each year by simply giving away at full retail cost satellite or cellular phone service to the few remaining Americans who do not currently have access to wireline phone service, according to the study.

The Hazlett study notes that, rather than providing phone-s...
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Situation-Customer has suspended account for non payment. His razr is a typical POS and the screen is shorted out and the speaker is broken.

Him-Thank god for that beartooth thing on my phone. I couldn't talk to no one if it weren't for that beartooth.

Me-(chuckles) We just got a bunch of beartooth headsets you should check them out.

Him- Yeah next time I get paid I'll come check them out.

Hi,

I am posting this in two places...I have been a customer wtih Cingular for over ten years. I am receiving a credit for purchasing a V600 out of pocket (paid $200 for it) since they could not get it for me. I WILL NOT sign a new contract, although I am still under contract until next summer.

My question is...When I call to receive my credit, I would also like them to give me some features free too...Previously had a phone that did not do picture messaging, but I have 100 FREE text messages on my account due to an issue several years ago that they overcharged me and gave me that as a incentive to stay.

Any chance a regional/area manager (spoke to rep, then supervisor, then this guy-area? manager) will give me the following (one...
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does anyone know how to unlock the bluetooth on the 8100?

thats all i just hate people

So my friend emails me this story...I put it in my own words because she has bad grammar and cusses alot...so heres the edited version of Saharra's story::



*RINGringRING!*

Saharra: Cingular, this is Saharra, can I help you?

Customer on phone: Yes, is this Verizon?

saharra: No, this is Cingular you have the wrong number.

Customer: Okay, well do you sell TMobile?

S: No, this is CINGULAR.

C: Okay, whats Verizons number?

S: Sir, youll have to look that up in the phone book.

C: Okay, well do you have Alltels number? Can you look it up for me?


S: Sir, this isnt 411, I dont have those numbers for you

C: Okay..well whats the number for 411?

In defense of the poor guy, she did say he was kinda old...Im glad...
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