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YELLin SCREAMin SOn of a lick!
GRRR man who'se upset that he went over by 450 mins, has a $340 bill, wants to speak to a sup, and wants to have sup call back... we're 40 in queue. sups are aleast 3 in queue.. 10 mins... wait for sup minimum... the dastard started cursing and yelling and calling me names.. gah!
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Yep sounds like a Monday.
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What you should have done is i need to put you on hold sir. Then oops look you accidently hit the call release button instead of the hold button. Put in the notes the cust was very rude started swearing and hung up. 😈
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no tell him that you are transfering him to a sup then send him to spanish
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not bad good one guido. Or some spanish line for another company. Or a spanish porn line.
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i couldn't transfer to other companies though
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Well... technically I can.. *7#91 then the number... o yea I got it down..
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I've done that before..and was monitered... major trouble... not really wanting a repeat performance.. lol
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