Shop Talk

But guess who figured out how to log into phonescoop from work? Thanks not2brite

1. A call will ring through the minute you start slurping on the last of your drink.

2. A call will ring through the minute you put a piece of any kind of food into your mouth.

3. A call will ring through the minute you get to the juicy part of the conversation you're having with the person next to you.

4. If you need to make a sale to keep out of trouble, it won't happen.

5. If you are doing fine you will be swamped with sales.

6. If you are ill you will be twice as busy as when you were healthy.

7. One of the four people seated near you will smell like roadkill

8. One of the four people seated near you will swim in perfume or Cologne every day. (possible the same person as #7)

9. If your software is working just fin...
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1.What organization was founded by MLK jr?

2. First college to award degrees to african americans?

3.Indian ethnic group comprised of African and Native Americans?

4.Malcom X's birth name?

5. Which state first enslaved africans?

6.Identify freeddom fighter"The Black Prophet"?

7.Carl Stokes mayor of what city?

8. Invented traffic signal?

9.First african amercan major league baseball player?

Does anyone work for Ntelos?? I am applying for a job there and was wondering how the commission structure is set up? How are the hours? How is management??? What is your overall feelings about your job there?

Monday was my only decent day. Every day since has made me want stab my eyes out so I don't have to come back. Don't get me wrong...I generally love my job. I've just had so many idiots come in the door this week. My pricing is set so there is no room for confusion, yet I still have people telling me I'm trying to rip them off. People ask for things that can't be done and I'm the jerk because VZW doesn't let me do them. On top of that, I have too many people calling on the phone. Most of them don't speak clearly enough to be heard and they just want to know if I have any free prepaid phones.

I've noticed that society as a whole tends to be pissed around the same time. I think they are lazy at the same time too, hence all of the ...
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What's with people and this problem:

"When I'm talking on my phone it just cuts out sometimes."

Really? Wow, let me give you a super antennae and just boost that for you! What the hell do you want me to do for you?

I usually tell people that they can go screw themselves and to sod off...I mean, you can call customer service and see if they can do anything for you.

🤣

you have to deal with dumbasses.
I just left Sprint on the 2nd of February and already at my new job I have to deal with people on a daily basis who don't read instructions. I work in a job where people take training classes to get state certification in something I don't want to give away and inevitably they either don't study, even though they need what they get from me to legally perform their jobs, OR they complain that they were told the $30 they paid at their training class covered everything even though on every other page of the collateral we give them it tells them there is an addition $25 or $90 fee to get their actual license, depending on their certification class. ARRGHH! ALSO, I work with a bunch of hillbillies! GOD I can't ge...
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This customer came up to do a prepaid refill, no problem, I start the process and while I'm processing the payment to the account the system came up with an error saying please call cs.

I call up cs and ask if the account was still active. I come to find out that the account was closed almost one full year ago.

The customer didnt understand that in order to keep the account active you need to put money in it.

She told me she was going to the other location across town.

Wow, people are special.

I swear to God, if it were up to me the ENTIRE STATE would cease to exist... like poof! and just vanish, the hole it was in could fill up with water and that would take care of the farking problem of sea-level rise from polar ice cap melt... and we'd loose exactly NOTHING USEFUL (With the possible exception of The French Quarter of New Orleans but I think what we'd be getting rid of would MORE THAN make up for it.)

I have not one time spoken to a person from Louisiana who isn't either functionally retarded or totally belligerent.

😡

The whisper (that thingy that nobody listens to that plays before a live person comes on) says, clearly, that you WILL NEED a credit card to complete any transaction, additionally, the FLYER you were c...
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I just had a CC rep call me to ask me if I did warranty exchanges in store at my location. I had to not only educate the rep that all exchanges are done by mail but also give him the number to call to get it do! 😳

Who are these people and how can they not know such a simple process!

The chat, which had been going on for about 30 minutes, was going great until this happened:

Visitor: how old r u?
Visitor: r u strait?
Me: Unfortunately, I am unable to give out personal information. Do you have any other questions about our products and services?
Visitor: what phone do you recommend a 15 year old kid to get besides the chocolate
Me: All of our phones are great. What features are important to you in choosing a new phone?
Visitor: music,loudness,coolness,style and good quality
(15 seconds later)
Visitor: if u dont answer me in 10 secons im leaving
Visitor: 10
Visitor: 9
Visitor: 8
Visitor: 7
Visitor: 5
Visitor: 4
Visitor: 3
*Chat ended*

...can't even count...

I need you to entertain me. I've hardly had any customers and none of them have been irate like I'd hoped. I still really really want someone to tell me "I will have your job!!!" oh please please let it happen in the next two hours! My days at Sprint can't end this anticlimactically!

Can you believe I have to start my new job tomorrow? I think I need at least a week to become human again.

👿 😈 👿 😈 👿
I work right next to seniorville. I would say about once a week I get that customer that should not have a phone. Here is how the conversation goes.

Old customer walks in.

Me: Hello

Old folk: My phone is broke.

Me: Whats it doing?

Old folk: It won't call people. I am not getting messages. It never rings. Etc Etc Etc.

Me: Let me take a look at it.

Old folk: I charged it all night and now the screen is just black.

Me: All you have to do is turn it on. (me hitting power button.)

Old folk: How did you do that?

Me: I hit power. (point at button)



ahhhhhhhhhhhhhhhhhhhhhhhh come on seriously. I wonder if they sit at home and stare at a black tv screen and then...
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I just had some dirty lady come in trying to tell me that "the guy at the mall" was going to sell her a Samsung 990 on EasyPay prepay for $100 including activation and her first month of calling. I told her I wouldn't do it and he wasn't being honest. She decided to drive over an hour to get this "deal" good luck

I personally hate when this is how a conversation opens. I swear these people have a hand book or something because when i point out the 2 year discounted price on equipment they ask me to cut them a better deal do to time with the company. If i had a different price wouldn't they think i would just post it? Further more why would i do it just for you mister joe customer i have never seen before?

How do I hate thee, let me count the ways.

Oh the longing I get in my heart for the days of yore, when one couldst waiver an activation fee if one so chooseth.

How I yearn for the days of plan changes, but lo, not for the love of the change, but for the love of allowing HUP codes to worketh properly.

How I pine for the yesteryear, whence I could credit thine account for the premium text messagings, and thou would be grateful.

How I rue the calls into sales support, to grovel at their feet, so they may letteth me add text messaging to accounts.

But most of all, how I enjoyeth the time spent activating the mobile device, taking payment from good sir customer, then reading the amusing error messages thou giveth me. Then, investi...
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I know this belongs in the lounge but I wanted all the advice I can get



I have been going out with this guy for a while now and in december he had a bad car wreck. He substained head injuries which affect his personality (just a little bit).
When he first came home from the hospital he had to have 24 hour care but kept talking about how much he wanted to stay with me again. So as soon as the doctors said everything was ok he moved back home with me.
I thought everything was going great. I mean money was tight because of the time he spent in the hospital but we were getting along good.
Then on Valentines day he told me he could not do this any more "that he was tired of feeling like he was married". He has moved most of his things o...
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You know the customers that come in and tell you they dropped their phone in the toilet right after you pick it up? I just had a woman come into the store and wanted me to look at her phone. She couldn't find it anywhere. She was looking for 5 minutes or so before she realized that it was sitting in her bra. She takes it out, sets it on my desk, and expects me to fix it. I hate this job.

He is in here right now.

DC= Dumb Customer

M= Me the coolest

DC Can I use one of your phones?

M= Sure I have a few different ones to choose from.

DC= I just need to make one call.

M= (Oh its one of you) Ok sir the customer phone is right over there.

DC= Good I walked for three miles just to use your phone.

M= Why why not just go to a gas station or any other business on the road. (This is a busy area)

DC= Because I have T-Mobile cell service DUH.

M= 😳 😳 🤣 😎

It's funny you should say that, because it was me, and because you were a total asshat at the time of our original transaction, I made sure to tell you SEVERAL times that an esn swap would start over your rebate timer. And I noted your account as such. You may not remember me, but I have a pretty photographic memory when it comes to douchebag customers, sorry buddy!