Shop Talk
If you've got time to lean, you've got time to clean
I swear, customers have gotten together and plotted to make my last week the longest yet. Four shifts until freedom...
How can you tell you're about to deal with special custies?
MuMbLiNg CuStOmErS
Conceded? Yea...
I personally know what to expect the minute I see that. Especially if it's a woman.
some call the paddy wagon....hurry!
Angry fat girls with extreme FUPA
Fat girl with extreme FUPA (fat upper ***** area) walks in. Comes up to me
C: i am here to pick up my replacement phone.
M: Ok, and whats your name?
C: Well you dont know who i am?
M: No ma'am, i dont. May i please have your name so i can get your phone?
C:**Huffs** well, its "name" (last name trails off so i cant hear it)
M: Im sorry i didnt catch your last name.
C: "NAME"
M: thank you (walk over get phone)
C: Well do we have to cancel our ringtone?
M: Well you dont have to cancel it, but you will lose it because the ringtone is stored in the other phone.
C: Well thats not what i was told! I pay for it every 90 days.
M: well is it a ring back tone? So when people call you they hear music? I...
(continues)
The List
"Hi, I'm looking for a phone with *consults list* a loud ringer, a loud speaker, stereo bluetooth, mp3 player, a sturdy build, a long battery life, that can take abuse, and wont cost me a dime on my upgrade. What can you do for me?"
Of course they tend to be on some old $29.99 plan and swear features are from the devil. Then the best part comes when i tell them what they would be paying for such and such a phone.
I just had a real jerk
I was walking from the breakroom on on end of kiosk, to the batthroom on the other end and when I approached the first end there was a guy asking the grocery employee about something, but he was blocking the whole aisle when his fat ass and a cart.
I wait about 15 seconds and he finally scoots to the left and I squeezed by and pushed his cart at most about 1-2 feet so I could get by. As I'm walking into the bathroom around the corner, I here...
M: Me
SH: ****head customer
SH: HEY, YOU MOVED MY CART!
M: Excuse me?
SH: You have no right moving my cart!
M: You were standing in the middle of the aisle, you were in the way, so I moved you...
(continues)
Wait, what?
M
C
M- Hi how can i help you?
C- Robert Johnson, should have me in there.
M- I can look it up, can I get your phone number?
C- 555-555-5555
M- Ok, is this a home or cell number?
C- Home number I don't have a cell phone.
M- ๐ Okay, well then how can I help you.
C- Well i signed up with some channels with you about three years ago and want to know what I'm paying for?
M- I'm sorry sir but we don't offer television service.
Yep, thats my fun customer for the day. I ended up directing him to comcast.
Funny conversation about insurance
customer: hmm, i dunno *looks at friend*
customers friend: yeah dude, you should get insurance. Smith got hooked up with Verizon yesterday and went home and dropped his Chocolate in the toilette.
๐คฃ
Glad I knew what he was talking about!
Pink Razors
Why is it that a two year old phone still gets more requests than phones that far out class it? Customers come in looking for a pink razor, I tell them i no longer have it but offer a V3xx for nearly the same price. Do they care about Mp3 players and 1.3mp cameras? No they ask if it comes in pink. I suppose that at this point all a manufacturer has to do to sell a device is offer it in a rediculous hot pink and it will sell. I say make the 6010 in hot pink and advertise the hell out of it at $50 on a two year agreement. It will sell. ๐
Leading a horse to water...
I pay his bill and proceed to tell him that for $20 more a month, I can 2X his minutes, and prevent future overage.
He declines and asks abot adding a line to his existing account. Still not wanting to move up plans.
Jesus....$200 vs. $110? What gives? I guess he loves giving Cingular more money than he has to.
Will
Stu-dam-pidity!
C: Motorola
Me: The name on your account, not your phone
C: I don't know. What do you mean?
They never fail to amaze me
I couldn't imagine what these people do to their cars. I'm sure mechanics get slough of ridiculous things. I had a guy once trade his truck in for a gas version of the same model because he kept putting gas into his diesel vehicle and had to repeatedly have it serviced as a result. Why do they call it Common Sense when its painfully apparent that there is nothing common place about sense...
(continues)
Seriously, if I wasn't such a nice person...
And that is one of the things that irritates more than anything else, singing along off key and sh*t. Mind you I am a totally sh*tty singer, but I embrace my crappiness and don't subject others to the noise I can make, but she doesn't feel the same way apparently. Makes me cringe.
To add to it, she is a crappy person to work with. Lazy and stupid.
I hope you enjoye...
(continues)
I just got yelled at
He retorted, "I guess you're not much for customer service here."
That got me short, and I replied, "What do you mean?"
"You don't know much about your products but you sell them?"
"I don't make the products, but the more expensive one has a higher cost to it. I can't explain to you why it does, but it does."
"I'm certainly not buying anything here."
"You're entitled not to."
"Do you have a manager?"
"I am the manager."
"Do you have...
(continues)
Question for Reps
Does anyone else do this or know any place that does?
damn that feels good...
mini rant....
now time for the story
Me - M
Custy - C
M: Hi, how may i help you?
C: 2016955698
M: (mind you at this point, im pissed at these customers that come up to you and dont say nuttin but numbers) 2017789659
C: ๐ huh , wat was that?
M: My number ๐
C: ๐ ?
M: dont like it huh? ๐คจ
customer looks like they had brain collaspe and walks away ๐คฃ ๐


