Shop Talk

I got promoted to Assistant Manager!

Woo!

😁

...Anyone have to do them?

Me: "Thank you for calling business care i am a resolution speacialist, how can help you?"

C: "MY BLUEBERRY ISN'T WORKING AGAIN! I WANT A NEW ONE!!!!"

Me: "Ummm sir?, I don't know what your talking about." (I am thinking how long I can keep this person mad about his blackberry.)

C: "YOU KNOW WHAT THE F*** I AM TALKING ABOUT YOU PEICE OF S***. I HAVE HAD BLUEBERRIES BEFORE YOU WERE BORN! I NEED A WORKING PHONE FOR WORK AND I AM A VERY IMPORTANT CUSTOMER AND ATT OWE'S ME A BLUEBERRY! I AM THE CEO OF THE MEDICAL (BLAH BLAH BLAH WHATEVER) HOSPITAL!"

Me: "Ok sir, well if you don't want to keep this on a professional level I will end this call. And I don't know about Blueberries. I do know about B-L-A-C-K-B-E-R-R-Y R-I-M phones. What...
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I work for a Agent Location, Customer called in asking what used phones we have at our store, and i told her Moto Q and Blackberry 7130, and she goes i dont know what that is....?????!!!! 🤣

Ok so I have a customer in my store that walks in and is immediately demanding a new phone. I tell her that she has no insurance on the phone and she is not eligible to get an upgrade. The customer freaks out and does what a typical customer does. I have been with you guys for years and pay your $300 dollars a month, always on time never miss a payment. I look at her account and see that she is paying the bare minimum. Anyways, she asks to speak with the manager who tells her the exact same thing. Then the regional manager who says to call customer care. She is standing in the store right now with customer care and has talked to three supervisors and is still not getting the point. I really just don't get why people think that becaus...
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ok, so according to a customer that just walked in my door the manufacturer's warranty covers travel chargers that were destoryed in a fire. 😳

are ya kidding me people? do you not understand what a warranty is?

"well it wasn't working even before the fire"

ok, well it was still destroyed by a fire. honestly, people need to think these things through.

Sorry.... I'm so ****ing bored today.

i was pretty fawwwked up that night 🤤 because it was my 21st birthday, but from what i saw and what i remember, was that fight not stopped a little early?

kimbo is my boy and all, but that guy wasn't done, and he was taking it to the face like a champ..

i call shenanagins!

they meant satan. at a certain location of our indirect dealer. And satan is an OCD, friendless, micro managing manager with a BAD blonde dye job.

She just came up to me IN FRONT of a customer and asked that I switch out the bag the car charger was in for a cheaper cellophane one because we "reuse" the nice one. A, sh*tty company policy in general, B, her own preferences taking this company's cheapness to the extreme, C, BAD FORM for doing it right in front of the guy!! This poor old dude actually felt so bad he took out both the car charger and the case and left me with the bags.

It's only 10:30 and I already feel like clawing her eyes out. No jury in the world would convict me either. 😈 👿

Not me but that is what this customer came up to my VZ kiosk and stated like it was scripture. Then his phone in his pocket started ringing and he pulled it out to talk and guess what...it was a Verizon phone! Why do you carry two phones I ask? "because my iphone does not work anywhere but in town" he says. HA! Two bills two phones and a lot of money, must be nice to be loaded. And then this rich A$$hole tried to talk me down on a car charger!

beam me up scotty...this place sucks

So I got this phone that wouldn't stay powered on and wouldn't charge, and when I took a look at it there was TONS of thick white corrosion in the data port. So I close the ticket as liquid damage and refer him to insurance. When the guy comes in he demands to see the tech that worked on his phone. I go out there and he says
"The reason there's corrosion in the data port is because I have to lick it to get it to charge, so its not liquid damage."
I explain to him, basically that, well... SPIT IS LIQUID... and he leaves all upset.
He was also trying to tell me that he went to another store and they told him to lick it before he plugged in his charger.

C'mon, seriously... who LICKS electronics these days!?!?!?

sprint's service and products are better

http://www.thestreet.com/story/10415600/1/sprints-wi ... »

So this old man comes in with his phone and his problem.

After listening to him (since you couldn't get a word in) repeat himself multiple times about whats wrong, etc, he concludes that "AT&T's satellites beamed something down into his phone to break it so he would have to buy another."

🤨

(They're on to us.)

Do you guys have the kinda customers that every single day they come in to your store and claim to have a question ... BUT then after you do your job and answer that question they proceed to just sit and talk!

about everything their whole life from birth !!!

I must have three or four ppl that just dont have anything better do to then go to the cell phone store and just talk ...


sometimes i wanna scream ... GET OUT AND DONT COME BACK ( i dont care what you had for dinner last nite )

Asking for more free accessories is not funny even if you say "LOL" afterwards. I am not amused.

I've been on the line with this joker for over half an hour. He didn't bother to read ANYTHING when he set up the order (apparently his mother did it) so now he wants to know everything about what he let her do. He keeps asking things like "So voice and text are free?" Despite the fact that I have told him repeatedly how many minutes he has, when his unlimited calling times are, and that he did not selected any messaging bundles and would therefore be charged ten cents per message or could add the bundle through care. He doesn't know anything about the phones, has a gazillion questions about them and keeps trying to like.. I don't know......
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So I work with one of the coolest girls on earth. 😁 She was helping this custy who had the worst breath ever!!!!!!!!!!!!!!! She kept having to walk over to me to escape the rancid breath. I've had some pretty nasty smelling custys before too. Don't people brush their teeth or chew gum after a meal? 🤨

God I love that new store smell... the accessories that haven't come in yet... the seven phones I have here to sell... the complete lack of customers due to a complete absence of advertising...

Oh yeah, and the hour and 45 minute drive it took me to get here cause no one else is willing to work in this place.

And my boss tells me that the $40 in gas he's giving me to do this will be in my next paycheck. I don't think I'm coming in tomorrow unless my car decides to buy itself some gas.

Anyone else been staring at a verizon poster for the past eight hours with no end in sight?

I remember, as I applied for this Warranty job, thinking to myself "Oh this is going to be so easy. How many phones can break in one day?" BOY WAS I MISTAKEN!!! ugh. I just don't understand how SO many phn constantly have something wrong with them....can't I just have one day, ONE DAY, of peace. Just sit here at my desk and bask in the glow of cell phone peace.... aaaahhhhhhhhhh

UGH! never gonna happen! : 😢

Why on EARTH would you think that a cell phone is ok to give to your toddler to drool on... its an electronic... like your laptop/digital camera/ipod, but you dont let them 🤤 drool 🤤 all over the that; Do you?!
Come on people... thats why theirs groddie green frosting in the charging port, and it wont charge anymore and is saying "Car Kit". Because the prongs on the circuit board that normally are connected to with a CARKIT are now crossed with drool!
FAIL!!!

1: Where are you working

2: If their is someone cute next to you, say something that HR doesn't want to hear.

3: Are you going to party tonight? If so, and your in Florida, tell me lol