Ok we should start a new daily thread on this, since most of us can post a good one daily.

"How can I get dopplar on my phone?"

Well, you could give the manufacurers $10,000,000 to Process and Research dopplar on a wireless phone, which would include minaturization technology (since current dopplar is HUGH), nuclear batteries (battery would have to be small enough and have lots of portable energy)...

Hope you all have a great day. I wish this place had nap time. I'm soooo tired right now.

People you know don't show up at work for a week straight,then give you s hit for not being here one day?

Customers who want a whole lot of everything "just because?"

Calls that ding,then proceed to drop before 20 sec is up?

That really bad cramp in your lower back that seems to strike the most on mondays?

Three words...Carprel Tunnel syndrome?

Floor support that can't even support their own IQ level?

Vampire customers that "suck the life right out of you?"

Everchanging policies that you just learn about and practice,only to find that they've changed,yet again?(and again,and again...)

People smart enough to buy,use and talk on a cell phone,input numbers into the phone memory,surf the web,yet cannot read their own bill...
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okies im getting really frustrated with at&t cust care sending in cust that have at&t (even though i work in a former blue store) to come into the store to get a new at&t phone and sim cards........this is the 3rd time today i have told cust care we dont have either the phone or sim and no former blue store does in my market.....the 3rd pissed off cust today 😕

Only 90 minutes left!!!!

How is everyone this bright and shiney morning (or at least it was here)? Hope you all have a great day. Smile!! 😁

picture it 8 years of daily cartoons

user friendly.org

it takes place in a internet provider office/call center

just click the archives

I've been away for five days and almost happy to be back...

....Untill I opened my Email and found a few hundred new policies.

Wheres automatic weaponary when you need it?

...speaking with a customer associated with a state hwy systm-

had some lines on ANALOG, and some lines on GSM, and wanted to migrate the analog ones to gsm (blue to blue) - i thought, okay, easy enough... you need a new phone yada yada... and cust goes...

" I don't understand, these phones are in call boxes on the highway, why would I need a new phone" I explained the difference between Dig/analog and gsm but yet still unable to explain how this fits in with call box phones issued for government highways... would the wireless device itself be installed in here? I'm confused as HECK and on the line with rez... maybe just something I haven't heard of... any insight??

I don't get it. Why aren't people getting the IVR recording... the commercials... the bill inserts... listening to CSR (me!)

NOTHING ON YOUR BLUE RATE PLAN HAS CHANGED. NOR WILL IT UNTIL YOU ASK US TO CHANGE SOMETHING.

Seriously. Just another one of those frustrating million times a day calls.

Who in here works for Cingular, and
how old are you people in here???

God Im sick and I have to be in here on a nice day and Im sick and tired of my TL screwing me over and I'm sick and I'm just plain tired



and did I mention



I'm sick?

stupid summer colds I'm going to be sick til sept now blah and gak

Does anybody ever imagine what the person on the other line looks like? i never used to... i just assumed it was some mysterious voice calling in to rage... but someone brought this question to my attention and now I can't stop making mental pictures of what people look like! Just wondering if anyone else wonders... 😕

I hate (and hate is such a strong word) the customer care reps that work for this company. You KIDS have lost/forgot the meaning of customer service. Haven't you ever heard the saying "the customer is always right"? Clearly you haven't.
And has the person who makes up the automated system ever heard of making is user friendly? It take 45 F**ing minutes to get threw to talk to someone, and when you get someone they say "I can't help you with that, let me transfer you" 🙄 What a head ache
To top it off I have NOTHING good to say about the rep that work this company, You KIDS are rude,arrogant, and have no respect for the people (the customer's) that give you this job.
You can't bill properly, you over change for rate plan's and for pho...
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I'm this || close to a CAP because I didn't do the survey for a few days - and when I did my surveys the other night, it put me OVER that magic number (600) by 15 seconds.

So because I was doing my job, I get punished?

Am I the only one who finds any excuse possible to get out of the survey?

Ack, my schedual was changed from the 3:35 pm shift to the 7-8 start times! Ack! I hate mornings! I wish the girl I ususally trade shifts with would come back from vacation already so that I can go back to nights!!! Paying for downtown parking really sucks!!!! 😳

Whats happening to all of you on this forum. Just sayin a quick whats up cuz i finally signed up for an account after being a viewer of this site for a lil while. While I do have a lot of good and bad things to say I'll just save them for the appropriate time. I myself am a former AT&T retail rep and tryin to adjust like everybody else. Looks like the majority of people that post here are in customer service but im sure we all have the same type of issues in one form or another. I'm also sure some may even talk sh*t about retail but its all good cuz we prolly do the same about u guys. 😛 but anywayZ I just wanted to say a quick WAAAASSSAAAAABBIII!!! and I'll holla at ya'll later. peace

Working for CINGULAR is the BOMB - NOT!. The crappy training we get is horrible. It used to be thought provoking learning activities, but now they have resorted to watching videos. Come on now, you think that sitting at your desk most of the day, training would be a little different, but no. They still feed you the retorical B.S. that nobody cares about or already knows. Does anybody think the same or am I sitting alone on this issue of self defribation ( is that a word?)This place makes me insane. 😳 HEHE 😈 HA HA 😕 AAAAAARGH.

Another rainy day... friggin' rainy, holy cow. I'm just about soaked.

Iiiiit's showtime.

HOLY DAMN: IF ANY OF YOU READING THIS UNDERSTANDS PLEASE READ. If you are unsure of what your balance is, dont friggin wait 20 years or however long to know what it is. Do any one of you know what responsability is, cause if you dont, look it up in the bloody dictionary. Customer calls in with a winy high voice, and hadnt paid her bills in 6 1/2 months, geez. Are you that stupid to not friggin realize that hmmmmmmm, let me see, I have a phone, havent seen a bill in 6 months, better call in and bitch and wine and complain. Customers try to blame us for this **** but really dont have a clue to when to check there bill. The negligence these days of wireless telephone use, is rampant, especially the idiots that sell the service to morons who bar...
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