Shop Talk

Ok. So I understand we are supposed to sell phones. Does it have to be so boring and do they really have to lock us out of any website worth looking at. Worst yet they lock us into one music station to listen to that plays Dolly Pardon and crap from the 70s (not the good stuff) all day. Don't get me wrong selling cell phones pays great and the people are cool but it is so boring and repetitive. How many hours of your day are waisted listening to crappy music locked into Phone Scoop waiting for customers to come buy something they have no idea how to use anyway?

When a cust calls into you and tells you that there is a red LDI, it does NOT MATTER that they are under their 1 year warranty! Oh, and just because they say that the phone hasn't been dropped in water does NOT mean anything. DO NOT TRANSFER them back to me!! 👿

I dont know how many people have flash blocked at work but check this out. It is exactly how I wish things could go down with custys. 😈

http://www.illwillpress.com/tech42.html »

DONT YOU HATE WHEN CUSTOMERS COME IN AND THINKING THERE GOING TO BUY SOMETHING BUT THEY DONT!!

HERE COMES A TEEN LIKE IN HIS 20'S WITH HIS MOM THAT DOESNT SPEAK ANY ENGLISH. HE COMES IN AND SAYS "I WANT TO BUY TWO PHONES AND ADD IT TO MY ACCOUNT" OF COURSE YOUR ON THAT IN A HEART BEAT! WELL I EXPLAIN EVERYTHING TO HIM BUT THERE MORE HE WANTED TO EXCHANGED HIS PHONE TO ONE OF OUR BLACKBERRYS. HE TOLD ME THAT AT OUR OTHER STORE A REP SAID HE COULD EXCHANGE HIS PHONE FOR A BLACKBERRY. WELL HIS OUT OF THE 30 DAY EXCHANGE POLICY HIS UPGRADE OT UNTILL 2010 SO BASCIALLY CANT DONT SH**! I TOLD HIM NO STORE CAN NOT DO THAT SO HE SAYS WELL NEVER MIND ILL GO BACK TO THAT STORE. SO I TRIED MY BEST TO TELL HIM WELL WE CAN DO THOSE TWO LINES HERE. I TH...
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HOLY ****!!!!!

KARL AND SAMSUNG came through! I got my $988 visa card 😲 😳 😳

T-Mobile is purchasing the entire The Mobile Solution company. The official acquisition will be on May 31st. The word was released to all of TMS management and Upper Management on Wednesday March 25th, 2009. Everyone in The Mobile Solution will be forced to re-apply via T-Mobile's website and will have to interview for any position with T-Mobile. Although the TMS executive team have promised all TMS managers a fair and even 'good recommendation' towards a future career with T-Mobile corporate I can assure all TMS employees that you are almost guaranteed to be jobless on May 31st. T-Mobile requires at least a bachelor degree in order to even interview for a management position. I know that TMS executives are telling TMS managers that th...
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What is ATT doing with their warranty Department?? Why in the heck is there a 40 minute hold time for WARRANTY?! This is getting Ridiculous!!

anyone knows anything about them??

I have a nextel # blowing me up at night.. does anyone work for Nextel that can tell me who it is?

can not F'n stand the indians that answer the phones for Alltel , i will hang up over and over till i get an american,

CALL ME RACISTS, I DONT GIVE A FLYIN F*CK 😁

Dear fellow stores, especially you semi-shady third party places:

Please use the network coverage tool that's integrated into account creation. If a customer lives in bumble then politely suggest they go to a competitor that might work for them.

When they come in to me eight months later, two months after getting their current phone, and tell me they were told to come in and get another type of phone (without even bringing their phone to the store) I might send them back to you.

Repeat it and I'll send the info to the corporate guy that covers your store and district.
😛

You gotta love em

I am trying to get bitpim to read the motorola vu30... i downloaded the drivers also...no luck anyone know of another program for this?? 🙄

😳 😳 👀 GRAND MA was in the store with grandson (not more than 9 years old)...grandson asked if we sell the chocolate 3...when I said NO he stated loudly...GOOD, ITS GAY...

I've had it with flexpay customer care. Ever since they moved it to the philipines I can never get anything done. Its like talking to a freaking vegetable. Two instances now they made things worse than they had to be. I need to go punch something now. 😡

I can't seem to get the voicemail icons on a BB curve to go away and I have tried EVERYTHING!!! aside from wiping the phone i can't find a place to just clear the icons on the phone.

Any ideas?

Thanks

an online streaming music player for WinMo? Something similar to pandora, but of course, I'd prefer free, or at least less than $9/month...

Thanks in advance.

was lookin forward to a day of just sittin around and doin nothin in my DEAD ass store, but no gotta have crazy lady come in and ruin my sloth.

Custy walks in and presents me a very confusing situation. I'll spare the details cuz it's so marvelously complex that i myself had to go smoke a cig and a half afterwards. I will tell u that the problem had to do with overages, contract signings and other things and that the custy had to go to a corp store to actually get this sorted out (i work indirect and had no means of actually fixing this problem).

Lady in front of me is only an account user, not the holder. She tells me the holder is extremely old and cripple and basically tries to make me feel sorry for their situation and try harde...
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is yelling in the phone. He does this all day to all customers. He must think the microphones on our headsets are not very sensitive. Its obnoxious and now he is telling a customer about buying hand grenades and how to avoid having his head cut off. WTF???