Shop Talk

I smell him before he even gets to the door. I help him out and see he has put money on his phone twice already in the same day. I don't care and know he can't remember doing the other two times so I go with it. Just less money for him to spend on beer and cheap wine.
I then watch him get into his car and drive off.
What would you do and all that crap I'm suppose to ask to get some sort of conversation started. Post some junk kids. I don't even care. All you needs to do is just say, hey drunk, you are drunk and you suck. I just wanted to tell my story so back off. If you got a problem with me I don't care.
I hate my face.

I just answered the phone and it was a lady asking about plans and service because she saw the sprint commercials. I litteraly said like 3 words for the ten minutes that I was on the phone. Set down the phone and came back to it and she was still talking and complaining. SHUT UP! haha people suck

Apparently i need to make it clear why Alltel is better than At&t in NC, if you hit most highways in NC you will go in and out of signal all the time, plus with GSM there are not enough towers in NC so when you get too far from one and the phone is still looking for the next the signal is bad, and for a long time, not a minute, my sister has At&t and has this issue all the time, now Alltel, there is 3 places i know for a fact were you will not get signal, top of granfather moutain, a street in Sanford thats like 40 ft below sea leave and HEAVILY tree populated and in the bottom of a cave in Hickory, otherwise its signal out the arzz... so there you go

anyone know where i can get one cheap not too expensive like 350 or less?

So I just need to blow some steam off and what better place than on a forum where no one gives a rats ass but will read it any way.

Lets start off with i'm only an assistant manager although it seems more like i baby sit my area manager and make sure he gets to keep his job so i dont have to deal with the BS of his job clean up his messes and smooth things over with the employees when he decides to pull some retarded crap like disappear to to the bank for 2 and a half hours and then complain about the garbages being full ( 2 cups and a wadded up paper towel ). The beginning of march I take my first vacation in just about two years working with this guy so I can fly a friend of mine out from the east coast and have some fun for a change...
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How's the training going?

always mysterious cars in the parking lot after I leave work.

The part of town I work in gets a little rough after dark... like the mall down the street always gets shot up in the parking garage. Or someone gets stabbed and they're running through the mall because they're foreign and they don't know what to do. No one can understand them. Although, of course if I saw someone who's stomach was drenched in blood and they're running around, I'm going to call 911, but it doesn't make it any less scary.

I wish we had signs in our parking lot that said something to the effect of:

If you have no business with *insert name of business here* then you will be towed promptly.
Thank you,
Speed's Towin

...
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Where would I be able to purchase the lockdowns? Right now, if you were to slide off the battery door you could walk away with my live demos. I'm looking for some better quality ones if anyone knows, would be greatly appreciated.

I wish I could take the numbers of some of the customers that walk in here and flirt them into the ground.

Like the, sweet, young mechanic that just dropped by to pay his bill.

Rarely ever do I get tongue-tied around a good-looking guy, but I couldn't really help it in this case. I had to keep my mouth shut or I was going to 🤤 all over the keyboard.

I know i have an interview as many of you know about the Sports Researcher position for my local news.

Anyhow I just heard the local ATT Corp store in my town is hiring as well and i do work for an ATT Call Center, well its contracted but i know all of the information ect. And i have had horrible luck with store interviews, always told im over qualified for in-store sales. 🤨 Anyhow anyone have any clue on what to do to get a good opportunity for a job at an ATT Store?

with Verizon, does a customer have the ability to block a number? For instance, if the customer is receiving harassing calls from a specific number, can they block calls from that number for free?

Anyone know when or if the samsung rewards site is coming back online?????

So, I'm activating a customer under our flex plans. Now with a Flexpay plan you must pay for your phone and your first month's bill up front. The customers spend 'bout $550 on phones and service with internet (G1 int, WeBMSG, UnL Plan). While taking the cash payment the wife turns to the husband and says "Good thing the welfare money is coming in or else you wouldnt have a birthday party!" 😲

Yes, she was serious. What made it worse is that they had 5 kids and one on the way. Wow.

P.S.

I have more business/operations management knowledge than some of my superiors....i can't wait until i move.

👿 i had to put my dog down last nite.

I used to work for VZW Customer Service as a supervisor. From time to time, we would be so far in queue that I and my team of supervisor equivalents would have to hop on the phones and take a few calls.dd

I was not feeling very generous or serious this particular day, but thought I deserved some fun.

Since my calls didn't get screened or monitored for QA, I decided to do the following to kill some time...

LOL = Little Old Lady
ME = Well... me.

LOL: My phone is broken! I need a new phone!

ME: Okay, ma'am, first I need to pull up your account and verify some information before I can fully assist you.

LOL: I NEED A NEW PHONE, WHAT PART OF THAT DON'T YOU UNDERSTAND!

ME: *thinking she's either senile or couldn't hear me, I s...
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any one have a line on any indirect dealers for any and all carriers in the NJ area that are pretty much always accepting resumes.

Names/websites/phone numbers/ ect.

I got a killer resume and I want to go back home.

whats up ya'll.. its been awhile since i posted anything 🙂 i just wanted to share my joy.. i finally LEFT the stupid Kiosk in the Mall, and left them lotion B$&*@'es too!!
i left my company and got into a store..thats actually in my town, so no driving through raliegh traffic anymore... i love my store.. and im ready to get back in the grind!!

god luck out there selling!!!!!

I have a coworker who is totally clueless. I mean...literally...clueless. Stares at trainings but never finishes and obviously doesn't retain. Have tried time and time again to help educate the individual. Many people have tried. The manager has simply given up. Nobody will fire this person and nobody knows why. They don't know anything about the phones or plans we sell. They constantly screw things up for customers. They leave the store a mess all the time. Anybody have any ideas on how to put up with the person if nobody will man up and get rid of 'em?

had a customer come in the store a bit ago and wanted to know how to save a pic to his card in the phone... so as i am showing him how to he tells me that it is a pic of his wife right after she DIED!!!! omg i almost tossed my cookies.... i dont do well with death let alone seeing a pic of a dead body... just kinda creepy and wanted to share

But I got a laugh out of it anyway.

So I'm sitting in the mall kiosk today, and we had a guy in a FedEx uniform walk up.

I say hello, and he tells me that he needs to buy prepaid minutes from ****Wireless. I point to my nametag and inform him that we're not ****Wireless, but ****Cellular.

He laughs, apologizes, asks where ****Wireless is, and I tell him that it's down the hall.

While he's walking away, I had one of those moments where by mouth was working faster than my brain, and I say, "On your way back, would you mind bringing us some UPS boxes by?"

He stops, turns around, and says, "UPS? I'm Fed... Oh, I see what you did there."