Shop Talk

Cust: Do i have a data block on my line?

Me: yes you do

Cust: remove it, i want to use wifi.

Me:..you can use wifi, the block is for OUR data service.

Cust: ....give me a second.... OK SO I NEED TO CONNECT TO 3G USING WIFI.

Me: 🙄

Cust: I can download emails with wifi right?
YOU KNOW WHAT NEVERMIND YOU DONT KNOW ISH! hangs up.

Me: 🤣 🙄 😕

Always lurking and using my ramblings to provide amusment and yet not contributing to the spreading of gibberish that is the phone scoop forums.


You should be ashamed of your selves.

Dang ole, I tell you whut.

i'm gonna start callin up all these rude @ss customers at 6:00am & start screamin, belchin, burpin, takin a big @ss dump, gruntin & cussin about how i have to take their @ssinine phone calls about their ridiculous cell phones.....& i'm gonna block the number before i do it!! 👿 @$!*?@!* argggggggggggghhhhhhhh!!!

With 42 seats available at 8 a.m.
Why do you sit in at my desk
Other seats are available.
There is a reserved note from management on my desk.
When you flip the note back there is a post it not from me on the computer screen reaffirming the message and that you will be warned because I will be mean.

Why do go coworkers have to be fogging iceholes. 👿 😡 👿 😡 👿 😡 👿 😡 👿

customer: can I get a moto droid and a droid incred
me: Yes but not as a buy one get one free.
customer: So I can't purcahse a moto droid and get the droid incred free
me: No
customer: Now the people in the store are telling me that I can.
me: The people in the store say that you can online?
customer: yes
me: The person online says that you can not do it online.

customer: OK
customer : can I get the online discount in the store

calls me and says she wants to upgrade her phone, but all these phones have messaging or data requirements on them. 😲 I say "Anything without a full keyboard or touch screen doesn't have those requirements." 🙂 She says, "But I want a phone with a full keyboard, and I don't want to add a messaging plan." 🙄 I explain to the cust why ATT started requiring that all quick messaging phones have text messaging on them, and she says "Do you know if Verizon or T-Mobil or any of the other companies have the same requirements?" 👀 😲 😳 🙄


BEACH....do I look like VZW or TMoby? Why don't you get off your lazy a$$ and call them and find out?


Geeeeeeez! 🙄 🙄 🙄 🙄

I work in CLM and we get the calls from the overage texts. The last month or so I've noticed alot of times the texting plans don't carry over when someone upgrades to new iphone.

It's all good as I make money off the calls pretty easily. I was just wondering if there's something special that needs to be done on iphones that alot of people are just not doing when it comes to entering the information in the computer.

I'm sick as a dog I have the flu I cant even really talk. And they told me if I miss today I will get an occurrence. I cant believe this you would think they would send people home who are sick so every one else don't get sick.

Ok I just caught wind of something that will blow up the cellular world....

From what I hear, AT&T is buying all of Verizon's towers and within the next 6 months will own verizon completely. Has anybody else heard this? if so, give me the scoop. What's going on?

are there any AT&T chat reps on the forum? 🤨

That there is a sign in the Mensroom bythe hand hand towels and transh can reminding us that we should dispose of in the trash not flush out sanitary napkins. 😈 😎 😁 🤣 😈

I have had 4 calls from customers asking for their ETF's due to wanting to port over to Sprint specifically for the EVO 4g ...nice 😎

do most of you provide your first and last names and locations? is this standard? do customers ever try and contact you online, email, facebook, etc? thanks for any commmets

how rude would it be to ask the customer, "If your internet is down on your computer, can you still access your email?"...whenever the customer asks "can i just get the email without the internet?"

ot...being sent home because you can see three fingers worth of skin on my shoulders. frick.

Do I have a lightning bolt scar on my forehead because every customer in the door today has wanted me to wave my magic wand and make the impossible happen. You name it, Free blackberries with no data, transfer of liability without both parties, account passwords that noone ever set up, bill credits for third party text applications.

But the best was the woman with a smartphone who had made $45.00 in 411 calls. It is called the internet this is why you have this phone right?

I feel like a forgotten Weasley child after today. Feel free to leave your best Harry Potter Puns.

And it is 6:14 and this MOFO is still on my chat! I just cannot leave on time. 😢

so grouchy and mean! not all of them are like that but most! it makes me soo mad. i stop calling them ma'am and sir. its not like they deserve it with such a horrible attitude and a horrible way of treating people u dont even know! this ladies bill was messed up. she just wanted to know other rate plan and she was mean about it. ...what a wrinkly skank... 🤣

lady called saying the time on att network is off by 2 mins..lol told her to reset time in phone.lol mines is showing the correct time. 🤣

mentioning BDSM at work? I know someone that did....should they be worried?