Shop Talk

Hello, I'm visiting from the cingular forum. we've been instructed to take our rants and non phone related topics else where, so here i am. i'm sure there'll be more.

I am a csutoemr service rep for Cingualr and looking to break into sales. I am a hard worker and I am looking to get started in a new position.

Ok I have a moto v710 and im movin to cingular and i see the black razr on wirefly.com. But the problem is there is 2 blakc razr's listed on th cingular section which is the one they sell in stores. I mean is one of them like a unlocked one. Im just real confused.

'elo ol chap

Hey, this is really stupid here is the link for your account:

https://www.phonescoop.com/account/login.php?v=230n7 ... »

You have to go there and log in and you will complete the verficiation process or whatever.

Anyway, peace out girl scout! I am gonna go workout, em k?

Have fun @ work ☹️

😕 I wonder if half the people that call in know that they had former accounts with outstanding balances. But still try to push through orders.

😁 Thanks Buddy!!! Have fun!!

does anyone have the black razr in and if so how much are you charging for a two year.

I worked in retail for about 5 years. During that time I have seen customers do some of the most unbelievable things I have ever seen an adult do. Just once I would have liked to have gone into their place of business, where they earn their living, and kindly give back to them what they so generously gave me.

1. So, you want to come into my store and swear up a storm because you didn't get your way? Better tell your co-workers to get their earplugs because I'm coming over and you won't believe the words that come out of my mouth inside your office!!!

2. What's that? You're phone isn't working properly so you decide to throw it at me? I hope your reflexes are good because the stapler on your desk could be very painful if it hits ...
(continues)

do people say that to us like it's gonna hurt our feelings??

Why would you keep a mall open on the foruth of july? 😕 Anyone else have to work on Independance Day? 😢

I am having a meeting in a couple of weeks with one of our bigger business accounts to discuss their phone upgrade options. It is actually the water dept. for the city. They need a phone with an outside display, fairly durable, and are not interested in any type of camera feature.
Does anyone have some advice about what phones would work best for them, and how to best handle the meeting?
Thanks all.

I can't wait till we get rid of our old system and start with our new one!!! Now we can actually help the customers that care sends in when they don't want to help them. Right this second I am helping someone with a billing issue that care didn't want to take care of. How do I deal with it? Call care again effectively wasting my time and the customers. This crap happens every day! Tomorrow I get my new system, that means there will be no need for my customers to call care. Good job guys!!
Thankyou! Thankyou for never calling ahead to see if I have a phone in stock, if I can process a warranty, if I can take a cash payment. Thank you for sending in already angry customers so I can explain thier bill instead of actually helping. Thank you for...
(continues)

I been on the agent side for a long time. I've sold Alltel, Nextel, ATT, Sprint, Cingular, and Verizon. Four of those at the same store(I dont switch jobs that much). I sold TDMA Cingular and I was still selling for a little while after the switch to GSM. I am currently selling Verizon and in about two weeks I'm about sell direct for Cingular. What am I in store for? Any thoughts?

Our company decided that they would hire a company to do a "mystery shopper" analysis of our selling skills.

So who do you think got the lowest scores from the mystery shopper? The two highest sellers in the company.

Who got the highest? A new hire who was essentially going through the sales manual they got in training the week before.

LMAO.

So what they are really measuring is whether or not you follow the company sales manual. That is such a crock.

I have been is sales long enough to spot "tire kickers" and quickly get rid of them so I can concentrate on REAL buyers and not the time wasters who come in.

Just talked to my Sprint rep. Although this seems reliable, I have no other way to prove this. Supposedly, Sprint is going to start offering 6 PM Night and Weekend minutes. Here's the question: Is this Sprint coming out with a more competitive plan, or are they so desperate for business they need to offer 13 hours of unlimited talk time?

Has anyone ever dated one of their customers???? let me know if anyone out there has hooked up with a customer.

I just received an email stating that the Motorola Lear to Earn contest through Cingular DMDR will not ship the V635!!!! Instead they are offering a V551 or MPx220. Woo-Freakin-Hoo. These phones are complete crap against the V635. If anyone else did this contest, please call in and file a complaint. 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿 👿

So this clown comes in, an actual clown, makeup and costume wanting to activate a phone. I said sure no prob, he then hands me a piece of paper with someone else's name and social. Said he was going to give the phone to his friend as a present. I was like, listen Bozo you cant activate a phone in someone Else's name, thats fraud. He got mad cause his name is twinkles, not bozo and said it was legit and he had her permission. like i am going to believe a guy who tries to trick me into smelling his squirting flower. Believe it or not!

Blue's Clues, I admit that. 🙂

What is it with these people? I had a guy come in and say he could NOT check his voicemail. I told him to press and hold 1 and follow the promtps. He handed me his phone so I pressed and held 1 and handed it back. He got about half way through and I guess gave up even trying cause he put his hand down on the counter with his phone still in it and looked at me like a deer in headlights. Didn't say anything, just looked at me all stupid. How hard is it to follow a few simple instructions? Mabey I'm being to hard on the poor retard but he really got to me cause it took me like 20 min to hold his hand while we a full store. now that he left we're dead. ARRRGGGHHH!!!