Shop Talk

Came in this morning and my logins didn't work, so I called IT. There was a message about a problem with Internet Exploder, they have posted a trouble ticket @ www...........

and

We keep getting pre-packeged Orange Go-Phones with blue sim cards.

I am sick of busting my A$$ and having the #'s I submit not reflect the #'s that "roll up". Every month I have to adjust 15 to 20 activations that I have the paperwork for but the company was not going to pay me for. The system we use to see what our comp is at has been down for over 2 weeks and even when its up it gets updated twice a month anyway. Why is it so God Damn hard to keep track of my numbers? Or is the company really trying to screw me out of any little thing they can? Does anybody else have this problem? If so how do you handle it?

Best advice is do not sell phone to people you know. they will make your life misreable. give that sale to a american person.It would save your sanity. 😁 😁

Is it possible for someone to get me an SPC for an LG VX3200 from Verizon? I work for Cellular One and our 3200's do not need SPC's.

Here's the type of person that I really hate. The customer who got a "free" phone and $39.99 plan (or other low-end) and thinks that they are *the* *most* *important* customer that ever walked on this planet. The $0.01 that they paid a year ago is our store's only source of income, and if they stop paying for their service, Verizon will go bankrupt. Obviously, if we don't please this customer (by violating policies that they agreed to when they signed up) it is the end of the world.

Anybody figured out a way to say either of the following:

1 customer out of 40+ million = insignificant

$0.01 for a phone = You get what you paid for!

I understand that people typically think of themselves as important, and perhaps having a working...
(continues)

We have a variety of Bluetooth Brands available for sale. Individual and quanity sales. Motorola, Jabra,Plantronics, and Nokia. If you are interested in purchasing these products or want more info please e-mail us @ Aklax69@aol.com.

If your supervisor had it out for you and you had the burning desire to get some deep down and dirty much deserved evil moraless revenge what whould u do? 👿 😈 👿 😈 👿

have you ever had your face on a cell phone wallpaper?

Here's a thread I want to start.

What are the worst phones that you've had to deal with? What models would you never recommend to a customer? What causes you the most frustration? In my opinion, these five are at the top (or bottom) of the list:

Motorola T720
Motorola V120
Audiovox 8600
Motorola C333
LG 3100

Obviously you can see my hatred for most Motorola products. What would you put on the list?

MobiL Phone,PC Games,Music, etc....
It's a very comprehensive forum.
You must look that denifitely
www.turkforum.net

🤭 🤭
www.turkforum.net

So I keep hearing about all the bad customers we get, but what about the customers that make you laugh or customers that are really interesting.
This one customer called in and this was the conversation.

Me: Thank you for holding, this is anna speaking, how may I help you?

Cust: (Insert high class accent here)Hello Dahling, I was just inquiring about my rate plan.

Me: (slightly taken aback by the accent) Uh right, well you have a 39.99 plan with 600 daytime minutes and unlimited nights and weekends (I said this after I VID the account of course)

Cust: Oh! Marvelous, Simply Marvelous Darling!
Do you happen to have any mobile to Mobile minutes to add to that?

Me: yeah, that will require a two year contract...

Cust: Fabulo...
(continues)

Which is the best service?
I Think Cingular and T-mobile has the best customer service and coverage area

We just had a woman come into the store wanting to return her phone. It was a Nokia 2260. We haven't sold those phones in store since October 2004 so we knew she was already out of return policy. Upon closer examination of the receipt, the phone was purchased 11/11/03! Seriously, why would ANYBODY think they could return a phone that old?

Speedywalk
"It ain't broke, it just needs duct tape!"

I used to think customers who came in with crazy stories that other agents or care reps told them just had bad experiences, but I'm starting to wonder if it's the customer and not the service. I know I've personally repeated things to people three or four times and still not have them understand. This could be more widespread than I ever thought before.

Is it the customer, or is it the representatives?

Are any of you blue legacy employees that is going to Cingular? How has the change been for you? What is changing in your call center?

Good Morning every one. Hope every one will have a wonderful day. lets all sell some phones/help customers and make some money. 😁 LETS PRAY AND WISH THAT WE WILL NOT HAVE ANY DIFFICULT CUSTOMERS. 👿 😁

I'm moving from a cingular COR kiosk to a COR store and just wondering if the music they play in the stores is anywhere near as bad as the mall music?

If you could have anything in the world what would you ask for???

Who's got the best story about thieves or short change artists. I have one that is hard to top: one Friday I was quietly doing my job, updating our list of deactivations when I was bombarded by 5 kids between the ages of 13-16, they did their usual Q&A and left. I look up about 10 minutes after they had left and noticed that all of the display phones on one wall were gone. Now these are FAKE non-working display phones that are marked "These phones are FAKE do not steal", littarally that is what the sign says, yet still these morons stole everyone of them. That's my story, lets see if anyone can top that one!