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jreed3686

Oct 11, 2008, 9:32 AM

Call Centers

I hate when customers call in and all of a sudden this is the 1st time they have looked at there bill, and state "I just pay it i dont look at it" how in the hell do you pay your bill and not realize you have a 300.00 bill every month and then ALL OF A SUDDEN you call in because you use these words in the same phrase, never look at my bill this is the first month and as well as financial struggles, and expect me to believe this, because now you want a credit for the past several months on your bill because all of a sudden you basically CANT AFFORD IT AND EXPECT ME TO CREDIT IT FOR YOU, blah sometimes people are upsetting.
6 replies
dxniel

Oct 8, 2008, 4:41 PM

AT&T for alltell

idk how ppl confuse the names so much its annoying. ill be talk to them and stuff "well with AT&T..." then i get "oh this aint alltell"
wtf ppl for real
10 replies
aavera

Oct 8, 2008, 8:40 PM

If you are going to ask me to troubleshoot your phone

please kindly remove the pic of your vag that you have set as your wallpaper.

That is all. Thank you.
13 replies
a10aries

Oct 6, 2008, 1:57 PM

are you kidding me!

Ok so I just had a guy come in and wanted to buy a blue tooth, so I show him what I had and he liked that T8 blue ant. I tell him that the price is 89.99. He tells me that he can get it cheaper and wants me to match the price. So i'm thinking he saw it for like 79 bucks or something so I ask him how much he saw it for. He tells me 19.99!! I tell him that I can't do that and asked him where he saw that price at...he tells me he saw it on craigslist! What is wrong with people??? maybe we really do need cleaner water cause something is making people dumber by the day!!
15 replies
Santi

Oct 9, 2008, 8:47 AM

Swollen Battery

Hi all. I just had a customer come in and said he needed a new battery. I saw it was a Motorola 323i phone, and I knew they had recalled those batteries if they met the specifications. He hands me the phone. The back is popped out like no other, and the flip doesn't even shut all the way. I tried to take the back off, but it wasn't working too well. I asked him to do it for me because I didn't want to break it, but he said he can't ever get it. So I grab a paperclip and get to work. I figure he'd dropped it and the back was stuck on. When I finally get it off, it was the most swollen battery I've ever seen! Like, CRAZY swollen! So anyway, he asked if leaving the phone in the car can cause the battery to do that. I told him yes, but I don't r...
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10 replies
GRitzma

Oct 9, 2008, 6:50 PM

so we got our live g1 demo today

me being the skeptic as always when I walked in the door my manager immediately put it in my hands, and I can't put it down, does anyone wanna buy an unlocked iphone?
Chobee

Oct 9, 2008, 5:50 PM

Wow, this customer...

So this lady came in having a problem with her phone. While my coworker was in the back troubleshooting her problem, she asks me if we have a restroom that she can use. I tell her, "We don't have a public restroom, but Starbucks next door does." She says, "Ok, thanks," Then just sits there. I figure she must not have to go that bad.

My co worker comes back out and talks to her about her phone. As she leaves, she looks back and says, "Oops!" and runs out the door. We are like, "What was that all about?" It wasn't until I saw the chair she was in that I realized she had relieved herself all over it and all over the floor.

About an hour later, she had the nerve TO COME BACK and gripe to us about something else on her phone!

Som...
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aguy-frombc

Oct 9, 2008, 1:26 PM

OMG You'll never guess what Happened...

And you'll never know either...

Haha...gets you every time...

Hello, my name is (Insert your name here) I'm a gulible attention seeking whor* who just got...

OWNED!!

Enjoy your day.

Obama 08'
2 replies
TMobRep

Oct 9, 2008, 11:17 AM

TMobile San Antonio

Anyone work in NW San Antonio for the MOB? Im gonna b moving there in a few months from Houston and im looking for an ARM position. If anyone can be any help, send me a message o post up here, thanks guys!!!
eljeffe666

Oct 8, 2008, 11:09 AM

Stupid ppl

Ok so had a custy come in starts complaining about the fact that his voice mail settings on his phone changed on there own

well ya there was an update that got all the phones ready for tmobile

"well it worked but it wanted it back the way it was"

so he went through and played with **** im surprised he even knew how to get too


well ofcourse when he did that it ****ed up his phone

so now he is in the store bitching to me cause his voicemail is not working right

and is pissed at me

"well the settings on ur phone that u changed where the way they were supposed to be for a reason. When YOU changed the settings again u messed up ur phone."

that was about the time he got pissed off and left

o well
3 replies
sweetcherrygurl

Oct 8, 2008, 3:52 PM

Crazy people and their phone porn

This older couple came in, pissed, because they had about $100.00 worth of extra charges on their bill. I got on the phone with customer care and was breaking down the extra charges piece by piece.

Their lines had each gotten disconnected so of course they had $30.00 worth of reconnect fees, they had about $45.00 worth of airtime overages.

I was writing all this down on a post-it note and then the rep told me there were also subscriptions for program downloads.

She asked me if I would like the names of the programs. Without thinking, I answer "Sure."

She gives me the names and I write them down. After I finish, I look down and it says something like "XXX Hot Girls" and "Sexy Men".

The woman, a total brat, is looking over the c...
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13 replies
beeferjay

Oct 6, 2008, 1:54 PM

i bet if these joe six-pack customers read some of these threads

they would think twice about being so mean and hateful and stupid to people that are trying to help them.

maybe someone should print out a couple of threads and laminate them...they should be required reading while waiting in line.

that way, everyone will be cool, calm, and collected.
8 replies
Nadesico81

Oct 9, 2008, 4:01 AM

Study: Sprint Nextel executives most overpaid

3 replies
eljeffe666

Oct 8, 2008, 1:12 PM

random thought

so if alltel is being bought out by verizon

how much longer can they play the commercials with chad making the for geeks look like an idiot

or at least make them take out the the verizon guy
6 replies
commiestar69

Oct 8, 2008, 9:46 PM

how bad do i need money?

i woke up this moring with a 101.3 temp! not only did i come in for work, but i put in 2 hours of overtime.
i feel like hell and half my customers think i'm golem form the rings movies!!!
klazziic

Oct 8, 2008, 6:59 PM

Iphone flash player????

how can i get it?
Saint.Patrick

Oct 7, 2008, 4:53 PM

The potential sale of Sprint's iDEN wireless network

How may forum members here feel that divesting of Sprint's iDEN wireless network would be a positive initiative on Sprint's part? I started with Sprint in one of their Nextel Communications branded (post merger) retail stores and by sales ratio was 90% CDMA and 10% iDEN. If one of my customers/potentials did not need a rugged phone, GPS/LBS applications or PTT, I steered the person as far away as possible from a Nextel wireless device. Why you may ask? The sound quality of iDEN is definitely not better than CDMA (anyone remember TDMA?) and if you attempted to use a Nextel wireless device outside the iDEN network, you were FUTA royally with pretty much a paperweight in your hand. I pray every day good ole Danny Boy unloads iDEN to someone els...
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4 replies
MidStateTink

Oct 4, 2008, 5:02 PM

Got a Question for Orange Rep's..

So, i was looking at the LG Vu and i like it alot but I was told its a crap version of the LG Dare. I was wondering if anyone can tell me about complaints they've heard about the Vu, or anything that might help me make the right decision.

thanks.

Red Sales Rep.. haha
23 replies
Nadesico81

Oct 8, 2008, 2:27 AM

Best Buy Mobile The good and the BAd

As we all know Best Buy re did there cell phone section.

They did it with the help of a British company called Car Phone Wherehouse (CPW). They are a HUGE chain here and sell a ton of phones from every carrier except Vodafone.


As For Best Buy Mobile

I like the new set up and look. Its nice to have dedicated people working it. The Prices are dirt cheap since they are a crazy HUGE retailer.

However they need to have more knowlage about the phones and service. I was once told that Virgin Mobile was compatible with GSM and that I could buy just a SIM for 10.00 with 5.00 of air time. All of which is wrong.

Every time I have bought something from there its seems the people are tied up with questions or new activation. Best Bu...
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1 reply
ElTriste

Sep 20, 2008, 4:41 PM

ARRRRGGGHHHHH!!!!!!!

I swear to god, the next person who says "Oh, well it's cheaper as costco" or "Walmarts got it cheaper" Like I give a flying fu(k....I'm gonna take my 24 volt power transformer, construct a rudimentary tazer, using the transformer and my 30 amp power supply, and blow them across the mall to GNC, and laugh hysterically as they make feeble attempts to pick themselves up and go to costco and walmart 😈 😈 😈
29 replies

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