Shop Talk

well lets start with why i should buy from you instead of WalMart.

😈 👿 😈 👿 😈 👿 😈 👿 😈 👿

ok..at least they gave me the opportunity to address the issue instead of just getting the phone there...being told the activation fee is waived, they have unlimited texting, unlimited internet......and guess what...they don't

It is all on their bill...then they go to walmart....lo and behold....they can do NOTHING!!! and send you to ME!

Then i cannot always fix their screw up....just depends...

That is why you should buy from me!!! And i am nicer....

Really...would you rather pay maybe $20 more for a phone in the first place or end up the hundreds on your bill?...
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NEW YORK (AP) -- When David Teater's 12-year-old son, Joe, was killed in 2004 by a driver who was talking on a cell phone, he tried to cut back on his own habit of driving and talking. It turned out to be very difficult.

"You have to remember to turn the phone off ... which you never remember to do. Or you have to ignore a ringing phone, which is incredibly hard," Teater said. "We've been conditioned our entire lives to answer ringing phones."

Teater became an advocate for curbing what he calls "driving while distracted," and now, he's part of a company with a technology that can help.

Aegis Mobility, a Canadian software company, announced Monday that it has developed software called DriveAssistT that will detect whether a cell phon...
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please explain the difference between
$5.99 tzones and $19.99 total Internet......>>tzones you stay on tmobile related internet... and total internet you can go to diffrent websites
ex myspace.com,yahoo.com.....



its not that hard 👿

We all know the worlds banking system is going to ****. Every day people are haveing a hard time paying there bills and stuff from years of over spending and lax credit rules.

How is the Credit Crunch effecting your sales? Are you selling less phone or diffrent models?

Post here and let us know.

So a lady comes in with questions about her account, adding text, and upgrading her phone. After about 20 minutes of explaining everything I get the, "Well thank you but I think I'm just going to go across town to the Corporate Store."
If you trust the Corporate Store so much, why didn't you badger them with all your questions instead of me?

Before saying something rude to yourself.

I just had a customer come up to my kiosk and was walking around looking at the phones. I said "How can I help you sir?" He then said "oh I'm just looking. I have a phone that I'm very happy with." I then kind of turned back to my computer screen and said to myself "then why the hell are you even looking?" Apparently he must have heard me cause he got very angry and asked to see my manager. I told him I was the manager then he just stormed away.

Woops 😕

Our part-timer is on maternity leave so the manager and I rotate shift days. This unfortunately means that there is often only 1 person in the store at any given time, especially on the weekends.

Generally, this isn't a bad thing, but today I had customers lined up when I opened, and finally finished processing the last sale at 2:30. Most of our customers understand that we are busy and that we'll get to them as soon as possible.

Then you get the other kind of customer.

This lady comes in and since I'm waiting on a credit app to go through, I ask her if she has any questions I could answer. She says she is here to upgrade her phone. I load up her account on another computer, and tell her she is eligible, and I will be with her a...
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I just had a call from a customer whom I sold an aircard to yesterday. Very friendly people yesterday, slightly upset today...
They live an hour and a half away in some tiny little town on the edge of the state and after getting their aircard home, it doesnt work...probably the computer or the people...I don't know how they could mess it up, it was a simple plug and go, no software USB device but the lady calls me and says she's spent 3 hours on the phone with tech support this morning and they told her to bring it back to me. She asks me "Can I still cancel the contract? cuz we're gonna bring it back today".....with an hour and a half drive that puts her here exactly at the time I close....Im willing to DOA her divice but I hope I can talk...
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Why do people find it so hard to believe when they put insurance on a phone they still have to pay a deductible? They seem to think just because they pay insurance they are automatically entitled to a new phone.
When you go to the doctor, you pay a deductible. When you get into a car accident, you pay a deductible. Why would phone insurance be different?

I keep hearing people say stupid things like, "You can't work well when you're high.", and "It messes with your performance."

I do drugs pretty much every single day. It doesn't mess with me at all. In fact, in the location I manage, I encourage some minor drug use, because it relaxes my employees, and helps them to sell more. Sales are stressful, and it takes the edge off.

I've had my best days selling when I had some Vicodin in me, or maybe a few beers.

So this is what gets me:

I had this customer that I was selling a phone, and they got MAD at me, because they noticed I was high.

She said, "Young man, you smell like CANNIBIS!! And I said, "Yes, I do."

And apparently she's going to report me. This is so crazy ...
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My workplace just got cameras installed. Is there a way to turn them off or anything?

R FREAKIN GREAT, NO MANAGERS!!!!! 😁

Forgive me, but all your stories lately are awesome and hilarious! I know, it is hell for you all to endure, but your stories make my day, so thank you!

Muah! 🙂

I can't wait until that is released and I can start selling it. That's such a hot looking Blackberry. It makes me want to pay my ETF's to AT&T so I can get one. I just hope it lives up to the hype.

Lady walks up to my kiosk from behind me just now. im sitting on the computer doing some updated online training.....she yells from behind me "DO YOU WORK HERE!".....i wanted to punch her in the throat. no i dont...im only in uniform with a nametag on INSIDE THE EFFIN KIOSK!!! C()NT!

NO not really! I'm a hangover victim this morning on 3 hours of sleep! I get to the shop at 9:30am. People suck!

Why is it that people are so scared of a simple "Hi, how we doing this morning?". "Oh, uh, I, I, I'm just looking!" Ok....i dont care WHAT you are doing. I asked HOW you were doing.Whats wrong with "I'm fine, how are you?". Is it that hard? Then you could tell me WHAT you're doing. GEEEZE

I just had a customer call in asking what it meant when she called a number and it rang busy...

what do you think busy means stupid customer!??!

Any idea on how to get help with an upgrade to make the phone cheaper ofcourse we deal with this everyday and a bad rep didnt put the quoted price because they are a Tard and gave me a bad price on a phone and didnt notate it and now i want that HTC for 99.99 with a 99.99 mail in rebate HOWEVER nobody seems to see this now i know this isnt the normal price but i deffiantly used the cancel word and was serious on it too, i deffiantly am ready to come to ATT maybe even Verizon if i dont get a new phone (Eff the Blackberry Pearl!! HATE IT) Screens broke due to battery overheating? Came right from your Store Reps mouth so made me buy a new battery even and that alone voided my manu. warranty....4 lines bout to go bye bye any ideas how to get thi...
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....if you hate your DM! mine was up yesterday and I really just can't stand the guy. the funny thing is that he told me it bugs him when people don't like him...really?? first of all you should not be in management if you are worried about what people think of you, and if you want to be liked stop being a know it all dick.

So one of our regular customers that comes in allll the time needing help with erasing contacts and checking voicemail..etc came in today looking very serious. He needed his number changed and he wasnt in the fun-joking mood he normally is in..and i notice his fly was down..and i tried not to laugh..but it was so funny b/c he was so serious. and then after i helped him he insisted on bringing me back kewpee..(which for those of you who dont know is a fast food place that has the best hamburgers) and i kept saying no but he said i will be back..if he brings it do i eat it????