Shop Talk

I just had a guy walk up who did not have a cell phone, or any phone for that matter and really needed one. I saw him pull out an envolope filed with cash so I knew I had it in the bag.

Turns out the only ID he had was from Folsom State Prison. He was released this morning after being in for 2 years. Dont get me wrong, I still wanted the activation so I was gonna do it anyway and take the bonus deduction to help a brotha out. He ended up going to Metro.

The point: Get out, get a fresh cup o coffee, smoke a cigarette, b@ng a hoodrat, And go to T MOBILE

How do you end up on the back end of wireless. Im talking about jobs where you work on the network in the field. No custy interactions. Where your paid for your brain. Seriously, I have no idea where to start.

tell me stories. i need to be amused. please?

aaron just got fired by perry👀

so i'm helping this lady with her phone, she is chewing the heck out of her gum. While she's chewing she makes that little popping noise constantly. That noise bugs the shat out of me! 7 Minutes into my assisting her I ask her if she could please stop...i asked nicely. Se knew it bothered me because of the look on my face. Her response "Does that bother you?" to which i reply "Yes mam"...then she says "Well i'll keep doing it!!! Maybe you'll work a little faster, you're slow"....

WOW! I put her phone down and walked away....She sat there for another 5 minutes and asked someone else to help her.

Corporate store in a kiosk. Anyone miss me? 😉

let someone from the meat department set you up...but don't come back here expecting me to do ANYTHING to fix your bill they screwed up...go try to find the NON TRAINED idiot that set you up...lol...

😈

K you VZW smart sellers out there... I am looking for a phone that is newer, durable, has good speakers and a camera.. anyone know off the top of their head what a good phone would be with VZW?

So I have a customer come in at 8:55 pm last night...5 minutes before I close. No big deal, either I make money and don't mind stayin a little late or answer a small question and won't stay late at all. He wants to upgrade two lines, still no big deal. He makes my night by saying, "Yes I want the data package and all the features, blah, blah." 😁 didn't even have to push him to. Then I start the process and he panics, looks around sees our tiny little back room and asks, "Is that a bathroom? a sign that says no restroom hanging. He says, "I'll be right back!" takes off running for the food court holding his gut, leaving me laughing.


20 MINUTES LATER, he shows back up, sweaty, breathing heavy and three shades of green. Gave me his CC and...
(continues)

hi, i'm an aggrivating customer. i come into your store to ask you 20194928037 questions. Only to end the conversation with "thanks! ima buy it online and/or walmart because they are cheaper".....

i hate it. they come in here to ask questions and bring their wal mart problems to me becuase their workers are idiots.

An older guy comes into the store and hands me a battery.

Cust: Do you have one of these?

Me: I think so. Is that for a Razr?

Cust: No ma'am, it's for a cell phone.

Me: 🤨 🤣

so what gives mexican people the idea that they have a RIGHT to be spoken to in spanish? Last time I checked you have to speak ENGLISH inorder to get your citizenship right? so if you CANT speak english, you're not a citizen, and thus for not entitled to ANYTHING IMO. Furthermore, to assume i'm discriminating because I didn't immediately offer to speak spanish (as I watched you speak perfect spanish to another associate) is BULL SH*T. She's nothing but a spoiled bitch who cried every time she doesn't get something. People like her always get what they diserve and I hope she gets swindled something savage. If I could, I'd go back in time and convince her to invest with bernie madoff 🤣

I dont why I let this particular cust get to me but dude was just plane ol mean.

ME: (In my professional voice, eh hrm) Thank you for calling bla, bla, and saying my greeting as normal.

Cust: Yeah before you get to running off at the mouth, I have a problem with this phn you MotherF****** sent me.

ME: 😳 🙄 OK I can help you out with that today. May I pls have the wireless number.

Cust: I aint giving you sh** cuz you dont know me.

ME: Um sir, I do need have the phn number so I call pull up your acct.

Cust: Why they always have B****es answer the phn. Effin retards! You know what, put me on the phn with your b**** a** supervisor cuz I know she's a b**** too.

ME: Pls try not to use offensive language or I will be f...
(continues)

Have you ever farted in front of a custy so as they hear it? What do they do?
I've tried it on purpose a few times and most ignore it, some will try to not laugh and can't look at me in the face. Sometimes I laugh and can't help them so they leave.

Here is something i need an opinion on.

Lets say you are in a public restroom (mall, school, office) and of course there are at least 4 stalls and you are the only person in there. You happen to being doing number 2 (used number 2 for work safe discussion). While you're in there doing your business, someone walks in to use the facility (number 1 or 2). Do you A: make some kind of noise (cough, sniffle, tap.....) to let them know "hey! i'm in here taking care of work...be aware!" or B: remain quiet and let the aroma of your stomach birth do the talking.

I make a noise, just to be courteous.

HTC Touch Pro 2... i know Tmobile is getting it, but what i want to know is, when is Verizon getting it?


http://tchan4.com/blog/wp-content/uploads/2009/05/ve ... »

so...

if we suspect someone stealing we cannot go up to them and say "hey, wanna take that outta yer pocket?"...we are just supposed to ask them if they need help ringing it out and if you know for sure they are stealing you cannot imply it even if they say "NO i don't have anything".

Well, i just watched 3 teens steal. Car chargers and gels put into their pockets. I do the "do you need help...blah" and they say no. I offer chargers and gels and all they do is laugh...right when they walk out the store he blatently pulls it out of his pockets and gets into his car...plate recorded and sent to cops.

I hate people....all of them, well except you guys but the rest...diaf

Just a question for those in the industry:

I work for AT&T, and can't help but notice while the major carriers are launching or have launched unlimited plans for $99+ that many of the "little guys" are launching unlimited calling plans for anywhere from $39 to $60.

I'm not opening this thread to be a flame war over who offers better coverage or more features at those price points (the $99 or the $39-$60), but to get some opinions from others who work in the industry:

Do you believe that the major carriers will, at some time in the near future, be modifying prices of their plans to compete with the "little guys", whether through their own choice to remain competitive, or through some form of Dept. of Justice intervention?

M= Drunk
Jed = the random customer

M: Hello, thanks for calling the hap happ happiest place in town ___ wireless/mobile how can I help you
Jed: Fix my gosh dang blackberry, it's not sending email.
M: Who is your email provider?
Jed: Just fix the damn thing
M: Well who do you go throug..
Jed: I don't have to tell you that I just want to send my messages
M: Well in order to help you I will need to know what settings the email provider has, that way I can help you
Jed: You're the one with the phone, figure it out!
M: Click
I feel better 😁

it's pouring, really really bad. the rain is going sideways. it's been going on for about an hour now. My question is, WHAT MAKES PEOPLE SIT AT HOME AND DECIDE "HMMMMMM LETS GO TO THE RETAIL STORE!!! WHILE ITS RAINING!!!". i never understood what makes people want to be in the rain. Then when they enter the store they say something dumb like "it's raining hard" or "i'm glad im out of that"....its like ummm you made the decision to get into it dumb#$@.

the worst is when they want to hang ou til it stops...