Shop Talk
I wanted to cry
I dont why I let this particular cust get to me but dude was just plane ol mean.
ME: (In my professional voice, eh hrm) Thank you for calling bla, bla, and saying my greeting as normal.
Cust: Yeah before you get to running off at the mouth, I have a problem with this phn you MotherF****** sent me.
ME: 😳 🙄 OK I can help you out with that today. May I pls have the wireless number.
Cust: I aint giving you sh** cuz you dont know me.
ME: Um sir, I do need have the phn number so I call pull up your acct.
Cust: Why they always have B****es answer the phn. Effin retards! You know what, put me on the phn with your b**** a** supervisor cuz I know she's a b**** too.
ME: Pls try not to use offensive language or I will be f...
(continues)
ME: (In my professional voice, eh hrm) Thank you for calling bla, bla, and saying my greeting as normal.
Cust: Yeah before you get to running off at the mouth, I have a problem with this phn you MotherF****** sent me.
ME: 😳 🙄 OK I can help you out with that today. May I pls have the wireless number.
Cust: I aint giving you sh** cuz you dont know me.
ME: Um sir, I do need have the phn number so I call pull up your acct.
Cust: Why they always have B****es answer the phn. Effin retards! You know what, put me on the phn with your b**** a** supervisor cuz I know she's a b**** too.
ME: Pls try not to use offensive language or I will be f...
(continues)
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Sorry for your day. I just laugh at those since they are so ridiculous. At the end of the day, it's those types of customers that need to churn and go to the prepaid store.
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