Shop Talk

whats worse, older customers who think they are entitled to everything a cell phone store has to offer for free or their kids under the age of 12 who think they are entitled to everything they want

It is funny how many times I get customer service transferring calls to support because they can't figure out what is wrong with customer's phone and the problem is wrong esn/meid is active. Come on people!!! This is like the 1rst thing you learn to check in this industry.

For a job to cut your hours because you applied at another job? Just had this happen to me.

Customer says "oh i have to pay " Well no mam ill go ahead and pay it for you .,., 🤣

please sir do not throw the phone against the wall... that will not solve the issue.. plz repeatedly throw your head against the wall that shall solve the issue 😳

Im CEO of a company.... blah blah blah... Im CEO of a company.... blah blah blah... Im CEO... Im CEO... 👿 We have 18 phones... blah blah blah... 18 phones, CEO...






I DONT GIVE A FLYING F**K IF YOU ARE A F**KING CEO!!! 👿 👿 👿 👿 👿

in subway on my lunch break the other day, and on the back of a magazine was the number for medical marijuana...I want to go back and get that number and start transferring all my bastard customers there 🤣

We should just let anyone and everyone bill stuff to other peoples accts... that way, when they call and say "i'm an auth. user" and even though my dept cant bill w/ autho. users we can just smile and say "ok!" and it would save headaches and supervisor calls 😁

Lady comes in saying her phone started to catch fire. Home charger is burnt black and charging port on phone is black too. I take the phone apart and the LDI is red. I tell her she needs to use her insurance b/c the phone is shorting out and liquid damaged. She says thats not possible she's only had the phone a few months. Storms out mad and swears she'll let her husband decide.

I know right, that is awesome!

talk to me in a gheto language? then expect me to understand what the crap they are saying. Im sorry people I dont speak nor do i understand your gheto ass. I dont want to even learn gheto!!! 👿

Stop f***ing screaming into your gawdamn cell phone. We go outside to smoke and get some friggin' quiet. No one wants, or needs to hear you or your lame @ss conversation with your friend at ear bleed volume. Yes we're gawking at you. No, not because you're interesting or cool. We're staring at you angrily because we get 15 minutes away from angry screaming customers, and we definitely don't want to listen to you.

Love,
EVERYONE

P.S.
DIAF! 😈

I just got called a B**** by a gay guy....wtf dude?! We're suppose to be on the same side! lol

I have customers call in everyday with the same thing saying. Yes ma-mm I've been a customer of __________ ,(whatever provider) and I'm wanting to switch but, they're going to charge a cancellation fee. Do you guys pay the cancellation fee, because if you do I would be more than happy to cancel and join with you guys. Who does this someone let me know, so I can switch too.

i swear that ALL of our customers are COLORBLIND.

I multi task between customers and some asks me questions and i point them to the direction...like so.

cust: do you have *insert phone name here*

m: yes sir, it's the WHITE AND YELLOW one at the end of the cabinet.

cust: *walks to phone picks up RED phone right next to the one that is WHITE AND YELLOW* THIS ONE?!?!?

m: No, the white and yellow one to the right!!!!

cust: *picks up black phone to the left* this one

m: *shoots self*

THEY ALL DO THIS.

And it's slow already.

When will this end? 🤨

I'm going to start drawing clowns on my desk in goat blood until they either fire me, send me home, or give me something to do.

Needsa drink. ----> 👿

ghetto people. mexicans who can't speak english. snobby people. idiots.

what a fail day.

FML

i just got this blackberry curve 8350i for nextel and was wondering how i can get my blackberry messenger acct thing set up for use

I don't understand why speaking english is so hard to do especially if you were born in an english speaking country: America.

I get customers all the time that want to know about: "...boo toof on the ahhpho"

translation: bluetooth on the iphone.

lol it baffles me and makes me scratch my head. I just want to know how these people get jobs especially if they have to go through an actual interview process...idk just venting i guess...haha

Just here bored at work anyone else there bored stuck at work 🤨

Cu stomer calls in wanting a payment arrangment got his account, i advised him no i cannot becouse you wher esent to a collection agency, customer proceeds to state that he kept in contact with us advised him that 8 days after the fact he called he was sent to collections, thought that call ing us but not paying us would stop this so he gets all upset wants to speak to somone higher than so i say fine, got on the line wiht our escaltions dep. they are like ya we will give him a payment arrangment for today for the hole balance i had a good laugh justification the man was just so rude and just thinking that if you call us we wont send you to collections silly man 🙂