Shop Talk
Bluetooth file exchange w/ a google phone...
master plan...
Just call me a siren... 😉
just don't understand
why people call in when they are incredibly busy!!!! My goodness people, you may not put me on hold...thats my job to put you on hold and completely forget about you.
How are you?
Customer: Just looking! (in a mean voice)
Me: Great, but I asked you how you are?
Customer: Im Just Looking (with nasty Look)
Me: That is what your doing, I asked you how you were. You know how your day is going.
Customer: Im not telling you! (yells loud)
me: I think you just did
Customer:......
me:......
Customer turns around and walks out.
WTF!
Reps who work in the retention department, i commend you....
i am so glad i am not in a department like that, i would lose my job. i can only pretend to care that customers stay with us for so long..
the dept im in now is great for me, because when a customer says they are going to cancel, or bring up what the competitor is doing better, all i say is okay, and move on....and when they keep saying it like i am going to start kissing butt, i tell them that if they really want to cancel, i'll connect them to that d...
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im stuck at work on the weekend
It should be illegal....
Do you let your feelings influence how much you help the customer?
NO ONE LOVES ME...
I WANT...
Worst Day Ever!
Today's my birthday and I already want to kill someone, it's 9:30 in the morning!
CRACKHEADS! RUN!
Cheap a$$ bit@h
HOW COME
Me:you took a $70 credit 8 months ago jack@$$
Dirt of the Earth - kinda long
This Couple ( we will call them the Jones for Disccusion purposes) comes to our locations all the time to add minute to their prepaid phone. The Jones are in their 40's and appear to live not in a trailer but rather underneath of it. She rides in a motorized wheel chair and he is always injured in some way.
So everytime the Jones's come in to add minutes onto their phones there is some sort of complaint about the phone and how it doesn't work to which we are all very friendly and help out as much as we can.But they would always hang around and talk with us and not leave the store.
Then it began with inappropriate stories about how Mr. Jones would drug Mrs. ...
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