User: fyredawg
These are the most recent forum messages posted by fyredawg:
Re: New AT&T Commish Pay scale?
From what I understand, it's the same thing at COR. You only get full pay on an upsell if they've had the original pack for 6 months or more.
Re: That's just low...
Kudos to you. I'm glad there ARE some people in the call centers that don't undermine what we try to uphold at the store level!
How about...?
How about a view counter to see how many times a thread or post has been viewed? Is that possible?
Love the site by the way. :D
Re: Social Security Number
I don't push for that kind of thing. I ask once, and if they don't want to give it, I let them know I can run without the SSN, but I'll definitely need a second form of ID, and it will be probable that they will get a higher deposit than if they supplied the SSN. Most of the time, they give it at that point, and if not, I don't feel bad because I told them ...
Here's one:
"CCI wanting to have phone replaced through ins bc phone smashed. ins denied bc cust called from same mobile phone."
People are dumb. :lol:
Confirmed
All Sprint Everything plans that DO NOT INCLUDE unlimited minutes (so all 900 and 450min plans) will get discounted with your NVP discount.
Re: New Hybrid Phones
I don't have an exact date, but from what I understand, the 800 along with a few others are being made by Sanyo. It's not exactly iDEN though, it's QChat, which doesn't actually use the iDEN network.
Re: Best company to work for?
Well I'll be working for AT&T soon, I can let you know how that goes LOL!
Re: Best company to work for?
How soon are you planning to move?
Re: Best company to work for?
Don't work for Sprint. Just trust me on this one. :x
Re: I got someone arrested once
I hear that.
I got someone arrested once
It was Black Friday too. His phone didn't work, I couldn't do anything but I told him to go to service and repair. He couldn't upgrade cuz the phone was in his wife's name, he wanted the phone transferred in his name but that takes time...so he threw the phone at me!
Local PD was behind him the whole time... :D
Reps: 1
Dumb Custys: 0
An ok joke?
So one of my coworkers just told me this joke, she swears it's hilarious. I think it's ok.
How many custys does it take to screw in a lightbulb?
None, they won't do anything about it, but you'll get a million complaints as to why the power's out.
Eh? /;|
Re: Sprints problem
Tim Donohue did facilitate the merger, but I have a feeling it was because he was ready to step down, and who better to take the reigns than another large carrier? What he didn't take into effect was how dirty the legacy Sprint reps really are, and their execs along with it. Sprint didn't care about Nextel's products or services, just the ARPU, something they were severely lacking.
But things changed, and the Nextel execs starting jumping ship. ...
Re: Sprints problem
Sprint drove the nail in Nextel's coffin.
I hate this question.
I swear, I get this like 10x a day at least.
There is no such thing as "the best phone." There IS such a thing as "the best phone for YOU." Find out what features you want, what's most important to you. Then we have a starting point.
Mine might be better...
Richard (Dick) Kahk. Can't make this stuff up...
Re: What is this country coming to?!
I disagree. They are ignorant, they look at me funny when I try to talk to them, and that's if they even acknowledge me at all. They're rude, they leave messes on my counter, and their children are out of control.
Yes
Definitely
What is this country coming to?!
I just had a Spanish-speaking customer come up to the store and get angry at me cuz I don't speak Spanish.
WHAAAAAAAAAAAAAAT?!
I mean, this guy was ANGRY! Are you kidding?! First off, sorry if my job doesn't pay me extra to be bi-lingual, nor do they teach classes on how to be bi-lingual. And lastly, but most importantly, you're in America, not Mexico. Learn English!!!
No Way
I totally feel eljeffe on this one. I can't tell you how many times I tried to explain something to a customer and they're like "no, that's not how it is." Sometimes you really just get moments away from knocking the dumb customer right on his or her ass...
Wow...
There are just no words to describe...
Re: This was Just straight up annoying...
Happens all the time.
"[Insert company's name here] sucks!"
To which I usually reply:
"Pay your bill and we treat you better!"
CHUCK NORRIS
Not THE Chuck Norris, but I still gave him as much as I could for free, just in case it was him in disguise. :paranoid:
Re: Centro and Rumor questions...
3gforfree.com is also a good site for this.
AT&T, here I come!
I just got picked up by AT&T corporate, so I'll be leaving this 3rd party sh*thole. Any words of advice? Is the commission good there? Did I make the right decision?!
Re: Can we say ... um greedy?
Sounds like it WAS a Sprint store...
Re: Can we say ... um greedy?
If someone can answer for me why customers expect to get EVERYTHING for free when they sign up for service, I will give you a cookie!
It makes me happy
When I can tell a pain-in-the-arse customer that I can't help them. Sometimes when the come in throwing around a bad attitude, I professionally give them three chances to calm down and show me the same professional respect. If they blow all three, which sometimes they do, I tell them I can't help them and to take their business elsewhere. I don't put up with that crap. I figure I'm just doing my part to ...
Re: I usually get...
ALL. THE. TIME.
Re: SIMS card...
LOL I almost killed you with my mind.
Re: Calling AT&T employees
A friend of mine works for cor AT&T and he's trying to recruit me, and I've heard good things. I'm worried about commission though, worried if there's good money there. Any thoughts?
Re: Boost mobile
And what's sad is that Boost is doing better than its parent carrier...
Thinking of working for AT&T...
A friend of mine is looking to recruit me to be a rep for AT&T (direct). I'm kinda worried about it mostly cuz I'm worried about the how well the commission structure works (and pays out). Can anyone shed any light on this for me?
Re: New Phone Scoop Forums!!
The current format is better anyway. Makes it easier to tell who is replying to what.
Re: "doing more with less"
First of all, don't ever say:
hoonder sneets said:
...skool me peeps!
...again LOL!
Secondly, the reason why we're in a recession in the first place is because companies don't have the money to pay their employees a decent living wage (mostly because the executive fat cats don't wanna take a pay cut, but that's a different discussion for another time). So this is why companies lay people off, then people don't have any money to buy the things they want or ...
People are dumb
Custy: "Do you guys have Boost Mobile?"
Me: "Yes, are you looking for a prepaid phone?"
C: "Why does everyone assume that I'm looking for prepaid or no contract?!"
Me: "Well, you asked about a prepaid phone..."
:evil:
Re: Well, you could
I didn't activate her or sell anything to her, she just came to me with a phone issue.
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