Shop Talk

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1. If you're rude or nasty, threaten me, or scream in my ear, I AUTOMATICALLY hate you!

2. If you're too chipper or too happy, I think that there must be something wrong with you.

3. If you speak too slowly, I remember that I hate stupid people.

4. If you talk like you know more than me or are better than me, I wish for you to go fall off a cliff.

5. If you have a foreign accent, I roll my eyes immediately and my rage level starts rising.

6. If you call in all pissed off, I in turn become more pissed off than already pissed off...

7. If you sound like you're not awake, I proceed to press the MUTE button and tell you to "WAKE THE F*** UP!!!"

😲 😳 👀 🤨 😁 🤣 🤤

is amusing.

cust: Hey Alex, are you a girl or a boy?

me: a girl

cust: awesome, where are you located?

me: i am in the greater los angeles area.

cust: really? I'm near Griffith observatory.

me: awesome! I take my kids to the zoo over there.

cust: I love kids, I had a wife too but got rid of her.

bahahahaha I even told him that is the most hilarious thing I've heard.

Stupid customer: My husband has a Sprint phone that does not work properly and he is currently talking to a Sprint Technician to find out if Sprint can exchange it for another phone - that works. Why is that so hard to do?????

If your husband is on the phone with a tech support agent..why are you chatting with me about this issue? ASK THE EFFING AGENT THAT WOULD ACTUALLY KNOW.

All of you out there who work for T-Mobile should be jumping and cheering today. I worked for AT&T Wireless before it was bought out by Cingular. I have seen first hand how Cingular treats both customers and employees of the competitors they purchase. I was also on hand for the merge of AT&T and Cingular. Too say things went from bad to worse is a understatement. I would never work for a company like AT&T/Cingular again. They do not care about their employees, and care even less about their customers. Just ask any former "blue" customer how they feel. I hope the DOJ is serious about this and does not let AT&T purchase T-Mobile.

I brought stuff in to bind and organize the wires


sooooooooooooo


farging newbs keep stealing my desk!

The gut today came in waaaaay early for it and claimed there was no where else to sit. If there was no where else to sit where am I sitting? 2 desks down plain as day. I walked 5 miles to work in the desert sun and I smell better than him and he's one that obviously won't last 😈 NEWBS! 😈

For the 3rd time this month I have an erroneous complaint.

1: A customer I didn't even sell to called care and told them I promised the moon and stars and didn't deliver. (not my customer)

2: A customer who I exchanged a device out for said I charged her a restocking fee (have the receipts to prove I didn't)

3: A customer who I sold a phone to last week, asked me to show them a million things on their phone. I spent over an hour demonstrating everything. They have now called and complained that the transaction took too long.

My IAM who is awesome doesn't believe any of them but I am quickly losing faith in the human race.

Anyone else have to deal with this

😡 😡

There is a woman from one of the call centers for our company hanging at my kiosk. She came up to my kiosk a half hour before mall opening and immediately started talking down to me like because I don't work in the call center I'm retarded. She's now been here for forty minutes.

Honey, I've worked for this company for over three years. I know what I'm doing. If you're so disdainful of store reps, don't come to my damn kiosk. I don't come to the call center and bug you.

Reps, dear God, please do not do this. Thank you.

grow by leaps and bounds then shrink by leaps and bounds repeatedly? This place is packed AGAIN ant there will soon be only a handful of us AGAIN

I'm not a retard but you can tell I need some training. I am a sales rep for ATT. I catch on fast. I use to work for Asurion, but that was like 4 years ago. As you all know a lot can change in that time. Anyhoo, I am really excited to be part of AT&T.
Now you can insult me and give me crap. I love it.

Wouldn't it be cool if you could bring in an air horn into the call center and just blow the hell out of it at random?

Or whenever does something stupid?


Or...


"Thank you for calling.. *BLAAAAAAAAAAAAAAAAAAAPPP!!!!!* ..How can I help you?!" 😁

😢

So far, an all expenses paid meal for two at a fancy restaurant (ran up an eighty dollar tab), five dollars, two books, and most recently a fifth of liquor. Turned a bad day into a good one.

Whats the most interesting y'all have got?

Cust: "Is there a way to add 4G to an existing I Phone 4 that is using 3G?" 😕

they're putting me on a different team again. I feel like a redheaded stepchild no one wants getting passed around. My new mgr is like Boomhouer, I can't understand a thing he says

this is a call center. We have to be back from break on the exact minute. Move your fat ares out of the way

and customers can't comprehend that I can't help them. I've told this idiot 5 times now that we are updating our systems and to check back in 24 hours to see if we are done updating and to better assist them with their issue. They continue telling me about their problem about being required to change their plan for their new phone.

I just want to send them a message in full caps saying "I CANNOT HELP YOU AT THIS TIME. PLEASE CLICK THE "X" BUTTON IN THE RIGHT CORNER OF THE WINDOW AND CHAT BACK IN TOMORROW!"

👿 Eff you Sprint for doing updates during business hours.

Effin Road Runner accounts. I hate tryin to get them to work on droids. God forbid a customer being able to provide their own email settings.

The Incident report he sent out because his phone was stolen.

"I Was at the kiosk helping 3 members set up their new phones when my personal phone was stolen from the kiosk. There was a shady, suspicious character at the kiosk that my co-worker and costco employee had seen with a hat with an american flag and white headphones on with a flannel shirt. I had found out that my phone had been missing about 1-2 mins after it had been stolen. I called my phone multiple times but the third time it had gone to voicemail. I went up to the front and they had said that the person I just described went through the entrance gate on his way out. I contacted the front end managerson duty, Jamie and Galen and they said that there was nothing that th...
(continues)

I was helping this old lady with her phone. And guess what she farted loudly and she kept on talking. You know how hard it was from keeping myself from laughing. Anybody else had this kind of experience?