Shop Talk

all of thm. expecially stuck up a$$ ladies on the f*#*ing phone.

Stuck in a kiosk on a Sunday afternoon....

store spiffs today are amazing but not many people are coming up.


What's a creative way that you have brought business to a slow kiosk before? Let me know, cuz I need commission!

have you ever sat in your store and watched the old people get off their busses and shamble about your parking lot to the mall up and down the sidewalks and think that the end is neigh and the zombie apocolypse is about to begin. That was today, of course I did go out to zombieland last night and only got an hour worth of sleep so it might be that.

I was cleaning out the cabinets in my one person store and I found a couple of tamales that had gone bad... they were black. I poked them and they released an odor so bad I almost threw up. 🤭

I panicked, threw them back in there and the store filled with the smell... I had to lock up the store and throw them in the dumpster... ugh.. 👿

We charge a 3 dollar fee to take cash payments at my store.

When telling this to the man who just walked in, I thought i was going to be shot.

He went crazy, screaming and cursing at me, telling me to eff off and blah blah. PLUS he had a little girl with him.

HEY BUDDY. I dont own this place. I dont personally choose the rules.

Im just a little girl. Does it make you feel awesome yelling at me and putting me down. OH YOUR SUCH A MANNN

Vent over.

if i took my pants off, and scooted up to my desk REALLY close, how long it would take for someone to notice i had no pants

I have an accent. Sometimes it is hard for people to understand what I am saying. Wolking in a call center it is even harder. Customels ask me "Are you American?" Sometimes they like to quiz me like "What state are you in? In what city?" I got this job because I leally don't want them to know, so I do have canned responses. I tell them the Florida Panhandle.

People all my life have asked me "Where are you from?" and I politely answer them. But now it is more like

"Where are you FROM? INDIA?"

😳

can you guys guess what my number one selling phone is? 🤨

Today is one of those days when i just don't wanna be here. the sun is shinning, it's warm, and I'm wasting away in this cubicle for peanuts on the dollar. Sometimes I just wanna get in the car and drive until the gas runs out and tires falls off. somebody tell me it's going to be OK if I quit my job and leave. life is to short to waste away in a closet sized cubicle starring at 3 ugly walls.

This week has been the crappiest in awhile. Ive just had the worst customers all week.

Just now I guy came in to yell at me over why he has a past due balance and why his bill was so high. Didnt bother to bring a copy of the bill. Claims he paid in full. I told him I had no idea. He said if he never goes out of his minutes how could it be so high, I said well other factors can cause the bill to go up but I cant tell you what it could be without looking at it. And as an indirect I cant tell from their account either. He basically told me I was lying and that Im just giving him "the company line". I was like uh, no, I really dont know. Guess what I cant magically read your bill from your house. And then he continued to yell at me telling me...
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What is it with parents that just let kids run arround the store and break phones. Then all they can afford cuase there credit stinks is prepaid!

Transfered contacts and Pics from customer's broken phone and sold them a mem card to help save pics for the future and they brought me a six pack of Miller Lite.

Love it

I just had a guy come in and get mad I didnt know how to fix his phone. He needed to go to Sprint and somehow missed all the Verizon signs and the red plastered all over the walls. lol

I have customers call in with the Blackberry Storm, Blackberry Tour or the Chinese i9 (iPhone knockoff) all the time. They always expect that somehow I will be able to get my AT&T system to recongize their non-AT&T phone.

It doesn't work, by some luck of smacking my keyboard I might get it to somewhat work but 9 times out of 10 I just tell them to kick rocks, I only troubleshoot AT&T branded phones.

do people think it's ok to answer their phones when I am in the middle of answering a question that they just asked me?

Thanks for calling _______ today, how can I help you?

"I want my credits for the missed calls."

...Your calls are dropping?

"No, you keep charging me when I don't answer the phone."

😕 We do not charge you for calls you do not answer.

"Well your supervisor gave me credits, look in the notes!"

Sure as s***, the previous representative had an escalated call where the supervisor issued $10 worth of courtesy credit for MISSED CALLS.

I'm terribly sorry for any confusion created by the previous representatives' miscommunication. There is no charge for not answering your phone.

"Well how come my money[sic] is less?"

The account type this customer is assigned to allows the subscriber ...
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If verizon,t-mobile and sprint all have android phones and they keep atnt from getting it what do you think the future holds? I'm sure we can all agree the andriod is by far better.

so i am sitting here at work and it's about 6pm and i have 2 more hours to go until we close. we havnen't had a "real" customer in the store in about 3.5 hours. i am sure you all know what i mean when i say a real customer ya know one who accually wants to buy something.

does that constitute shoving a red hot poker into my eye situation.

oh by the way i am here by myslef so i am just sitting around.

wow i am bored.

Just like the title says. Here at my store tons of ppl push the door and look at it, or walk into it.

Working in the call center we get wierd, unusual and very DUMB calls.

customer calls to activate his replacement phone. When asked if the phone was fully charged he said yes. asked him if he had the phone with him so that we could help him activate it he said, "Yes, I am talking to you on it now."


How dumb is that????