Shop Talk

chirp, chirp...chirp, chirp
/cricket noises

is so high
because you talk too d 😳 mn much
your 21 year old neice DEFINITELY knows how to text
i know this because she was hitting me up last night
yes you will be charged for using the internet, because you have the basic 200 plan
im sorry that the douche at the store told you that your bill would be $3 a month
i guess you should have read your contract
and now that i have explained all of this to you, im going to transfer you to spanish
when you file your complaint, please be sure to spell my name right 😳

Me: Are you calling to make payment today?
Cx: No, I'm not.
Me: Then how may I help you?
Cx: I would like to pay the deductible to get the phone shipped.
Me: ???

they made a pill that increased intelligence

Here are the Newspaper Headlines

If they tested it on animals:

Research Animals Escape Lab

Mysterious Mr Jingles Causes Las Vegas to Default, Now owns 90% of Nevada


If they tested it on humans/customers :

Research Lab Destroyed in Massive Explosion!

Apparently when you crush the pill mix it with feces and urine, and roll it, you get something akin to C4


🤣 😛

ME: Hi this is...
CUST: I'm in an important business meeting--why would you call me during important business meeting?
ME: (thinking: why would you ANSWER during an important business meeting?)

ugh

that a customer got so mad at me that he shot lasers through the phone, and vaporized half my face
I SWEAR!! 😳

you WILL be transferred to spanish if....

i ask for your wireless number, and you tell me you are not calling from a wireless number

i ask for your 6-10 digit security pin code, and you ask if that is your account number

i ask for your 6-10 digit security pin code, and you give me 4 digits

i ask for your 6-10 digit security pin code, and you say a word, or give me any letters

you tell me that you dont have a 6-10 digit security pin code (if i ask for it, you have on einstein)

you tell me that there is no way your 15 year old daughter knows how to text

you tell me that no one ever told you how many minutes are included in your plan

you tell me that you deserve a credit because you loaned your friend your phone and he g...
(continues)

does anyone else ever have witch hunts at their particular places of work?

we have currently lost almost 15 of our coworkers to the aftercall work witch hunt that has been ongoing over the past couple of weeks

just wondering if this happens anywhere else 😳

yesterday i had a guy explain to me what he did for work, and word for word, this is what he said, "Yeah, I'm a general contractor, per say. you know, free lance." that in its self cracked me up, because it was just weird. but then, when he was leaving the store, i gave him my card, and he gave me his, and as he is leaving, i look down at this card and it only has a few things on it. one is his name and number, the other is the phrase, "professional and licensed trapper" and then the graphic is a mole in cross hairs and is says around the graphic, "professional mole extermination."

... and i about died. the best part is i know he could see me laughing in the store after he left.

#2- I've have several custy's come in today and not want...
(continues)

is what a customer told me today. wow. when did Canada become part of the US?

I hate this question.... i hate having to ask it on every call. I don't mind assisting the customer with their issues, i just really.... loath... when they say things like, How bout a million dollars lol!, or you can pay my bill!, how bout a credit LOL!

....
no... just no.

AT&T, Verizon, others agree to LTE voice and SMS standards, ensuring international roaming
http://www.mobileburn.com/news.jsp?Id=8170 »

I'm just going to say it. What if the days of monopolies is dead? Meaning if we have a monopoly on a business in USA it still has competition overseas, maybe. If today the best a business can be is a monopoly because it lowers costs and offers the best service.

I'm just thinking this because everyone always wonders with all the convergence of business in the wireless industry...what if all wireless converged VZW and ATT with the same network and price structure on LTE, they might as well be the same company.

Bring on the monopolies.

so....i just started at at&t and have a very simple question or two.

when does direct deposit come through next?

gotta adjust my bills and whatnot if its diffrent from my last job.

... your boss is the antichrist?

Things that i believe would make this place more Enjoyable as an employee.

1. Being able to smoke Inside. Just set up a little well ventilated room, kinda how you see in an airport, just not a glass room, kinda makes me feel like an animal in a zoo.

2. Alcohol. If calculated out, according the the employee handbook, you can have 1 beer an hour and still be under the limit to pass a piss test over an 8 hour period.

3. Better Incentives. Bonus and Games to inspire better performance.

4. Vacation time. I've been here 3 years and have no vacation time, damn it i deserve one.

I'm now selling big yellow... Sprint and I'm not too happy about it. I've posted on here before that I think this company is going to go under but.. oh well. They have horrible coverage in my area.

WOW it really boggles the mind how stupid these custs can get!!!


Me: hello and thank you for calling sprint, my name is , may i plz have your name and wireless number?

Cust: beep beep beep beep beep beep beep beep beep beep

me: hello can you here me??

cust: yes, just a second..... beep beep beep beep beep beep

me: hello ma'am?

cust: yes, just a second they asked for my wireless number... Im trying to enter it in....

me: ummmm... ma'am, you do not need to enter that wireless number in on the phone, you can provide it to me verbally... *Mutes to laugh*

cust: oh, so you just want me to tell you what it is?? (sounds extremely confused)

me: uh, yeah 😳

Just had a cust call and ask me for the number to pizza hut and sally beauty supply. I told her she dialed 611 for cust service instead of 411 for directory assistance and she started cursing ang hung up...ahhhh my life is a...maz...ing. 🙄

(eek! help!)

Me: Thank you for calling sprint..my name is....may i have your wireless number?

Cust: What for?

Me: Well did you call in because of a missed call you got?

Cust: No

Me: Well is there something I can help you with?

Cust: No

Me: Well....umm..?

Cust: Did I call you?

Me: Yes, yes you did.

Cust: Well I didnt mean to. Have a good day

and then he hung up 🤣 🤣