User: billthephoneguy
These are the most recent forum messages posted by billthephoneguy:
Help
Anyway for me to get free outlook to sync my Axim up.
Re: how 'bout this (rant)
Back when I was at Radio Shack (not strictly phone related but close enough) I had a guy come in with an RS brand answering machine from the early eighties (I think it was older than me) that he got in a garage sale. It needed tapes to make it work, but we did not sell them any more. I checked every store for miles around, the web, and the special order stuff. We did not ...
Re: What is your biggest pet peeve?
Actually, ever since Oct 19, 1988, the customer has almost always been wrong.
Re: Not another network war...
Well Said.
Re: Bilingual reps
What area are you in that you see that many travelers?
Re: wtf no way
I firmly believe that customers are stupid. Most of them are nice stupid but there are those who are nasty stupid. My usual tactic with these is the smile, be firmly polite and very nicely and circumspectly let them know that there is no way in hell that I am going to give them what they want. Once they start yelling, I am not going out of my way at all to bend the rules for ...
Re: wtf no way
That was my basic thought. Only time in two and a half years I have gone that far. I am just glad it was with a custy to stupid to complain to the right people. :lol: :lol:
Re: wtf no way
I can top that. I was sitting happily in my agent kiosk, when a lady that had bought a Moto V65 four months ago comes up and demands a new phone because her battery was not holding a charge. I told her that I could not just give her a new phone, and that she would have to go through Verizon Customer Service or Moto to get a replacement. She demanded a new phone right now. ...
Re: I dropped my phone in...
It like my old boss said, "Customer service means not laughing till the customer leaves the store."
And Pulling Ahead is......
Its just one more move in the compition that Microsoft and Walmart have to see who can take over the world first.
Re: Best customer quote ever
Thats because customers are stupid :evil:
Re: Some people...(long rant)
Am I right in guess that wireless toyz is an agent???
Re: Stupid Questions
Thas is a nice feature, works with sprint also. I have an internet plan and just go to google on my phone and do the same thing, with out using texts.
Re: PDC II I hate you more than you will ever know.
Actulaly like
Re: PDC II I hate you more than you will ever know.
I actualy POS.com. It is a lot better than FAST or Nextel's stupid stystem
Re: When you bet your job, it does matter
#1 in customer service. I.E. had the most complaints to handle.
Re: The pony analogies
Just because you want to get a llama does not mean that you can cancle your pony contract without paying the cancelation fee.
Re: How does Virgin Mobile stack up?
Maybe it is easier than it used to be. The last time I loaded tracphone time, it required punching in long sequences of numbers, after the the pin was entered.
Re: How does Virgin Mobile stack up?
In my humble opinion, it is better. You can put $15 on every 90 days to keep it active. That is not going to get you a lot of time, but it is cheap. Plus, it is a lot easeir than Trac to load the time. Virgin also has a $90 card that does not expire for a year. That is a great option for a "glove box."
Re: Whats the point?
I have not seen Qchat demonstrated, but from what I have heard, it is supposed to be as good as Nextel by the time they role out. Weather or not that is true, well we will see. Hopefully it is, I would love to see a phone that has Qchat and its (supposedly) Nextel-like speeds, with 3 or maybe by then 4G Data. We will have to wait to find out.
Re: Whats the point?
Alright, Cingular's PTT is not a bad as Spint's or Verizon's. It still is nowhere as near as good as Nextel's, though their voice network is better.
Re: Whats the point?
iDen is better than CDMA or GSM for the PTT because all the carriers exept Nextel, us VoIP (voice over Internet) for their Push to talk. This means that it takes several seconds for the initial link up, rather than less than a second like iDen. Even after the link up, everything else has a longer latency than iDen. Many contractors also like taht Direct Conect has a diferent phone number that their voice line, as ...
