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StoreLead

Nov 14, 2006, 11:10 PM

a note on an account today..

*anything in paranthesis is an added note for the post...

Cust came into store to make payment, and complain about the bill being so high. Cust feels that the overage charges were 'excessive'(268 minutes over on an old plan that wasn't Fair and Flexible... $100 😳 ), and that he should be credited for the overages. Cust mentioned how long he's been a subscriber for(He said 10 year... it was really 3 🤣 ). The man was very large, and I was afraid to tell him that there's nothing i can do for him. Not that he was threatening me, it's just that I've had a long day, and he has too(from 8PM last night driving up here from central california, till about 6:30 when he was in my store, after installing a pool into someones backyard(WTF???...
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13 replies
biznass

Nov 13, 2006, 7:55 PM

Sick of premium text messages!

I just had a woman bring in a bill in which her daughter had run up $120 in premium text messaging subscriptions. WHY THE **** don't cell phone companies block these services. Do customer EVER want them? NO! They just come in here every month bitching because their bill is stupidly high and they swear up and down they never signed up for them. It's a bunch of ****ing bullshit!
8 replies
smorris

Nov 14, 2006, 8:46 PM

Oh man, you totally don't wanna f*ck with me right now!

I just had a customer come in and buy prepaid minutes from me. Cool - whatever. Normal business right?

No. F*ck no. F*ck all people who try this $hit with me.

They bought the prepaid minutes, and asked me to put the minutes on the phone for them. I told them that I normally didn't, and that the PIN was "right here", and the directions are "right there".(Right here and right there represent me pointing at the relative locations they usually are.

So I get a their phone in my hand (It's a Motorola V551), and I dial #777, and then I hit send. Problem.

The "Send" button is not functional.

I told my customers this, and they replied, "Well, it was working just a minute ago."

To which I replied, "Is that so?"
...
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5 replies
krickt

Nov 10, 2006, 2:50 PM

UME

I just had a custie tell me that $10 was too much to ask for phone book transfer! I told her it was either that or pay me by the hour and I work for $15 an hour, minimum 3 hours. She paid me $10 but went on and on about how it was a ripoff! Geez people, the machine cost me 680 before taxes and shipping, I'm supposed to just swallow that?
27 replies
smorris

Nov 14, 2006, 3:53 PM

Do salesmen have an easier time getting dates?

I'm just going to float this theory, but as a young man in sales, I've noticed that other salesmen I work with have the same propensity I do for meeting women.

I haven't seen this in any other line of work either. (Unless you're UBER loaded, and that's just a different ballgame altogether.)

Generally, I think it breaks down to this.

1. Salesmen are generally well-dressed, and have a sharp looking appearance. I myself take a special amount of pride in having the best look I can - and also, a very trendy look.


2. Salesmen are confident. Women love a confident man. I'm as confident in myself as a person can be. (Borderline ****y.)


3. Salesmen generally have a good sense of humor (if they're good), and have excellent social sk...
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7 replies
kapwww

Nov 13, 2006, 2:38 PM

Am I alone or is this everyone???

People don't seem to want to close this month so far. Every other person that comes in says they want to buy phones. I offer them and awsome deal, and they tell me they just want to think about it. WTF???? In my area, you have to try to find us. It's not like I'm a mall store where you just happened to be walking by. What the heck else do you have to think about? I'm hoping that it's the American consumer being retarded and not my sales techniques. I don't feel like I've done anything different (other than the normal adjusting we do with each consumer), which is what makes it even more annoying.

On top of that, most of those "think about it" jerks have admitted to talking to Corporate on the phone first and/or doing their "resea...
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7 replies
cilvzwagent

Nov 14, 2006, 2:44 PM

LOL!

Just had a couple in my store. Their little boy needed to use the restroom. After a few minutes of being in there, we started hearing some singing. Before we knew it the whole store was laughing in histarics as the little boy sang/yelled at the top of his lungs "I AM A MONSTER! I AM A MONSTER! I am a Mooooonnnnsssssssstttttteeeer!"

Quit far one of the cutest things to ever happen in my store 🤣
2 replies
lavrnius maximus

Nov 13, 2006, 7:49 PM

Useless Sups

Is it just me or when a customer request to speak with a supervisor they never take the call or adv you to tell the cust they'll call them back but never do. Come on this is the only business where when the customer request to speak with supervisor no action is taken.
P.S if i get one more ****in call on premium txt msg i'm going to explode the cell company's realley need to get a handle on this thing instead of being the middle man for the thrid party providers the customers don't get pissed at the txt providers they get pissed at the ones charging them on the bill
6 replies
CellularHadoken

Nov 14, 2006, 2:32 PM

Oh call volume where art thou?

Someone pulled the fire alarm in our center, now all our calls are being routed to other centers across the country. I have one sale for the week.. 😢
orphandrew

Nov 14, 2006, 1:11 PM

What part of "I need to check your account" is so damn hard?!

I mean, really. I didn't think that it was a tough phrase to grasp. People walk up, "I'VE HAD VERIZON FOR (insert any amount of time here) AND WANTED TO GET A FREE PHONE WHAT WOULD I GET?!" and then, when you try to get info to check out, "BUT WHAT PHONE DO I GET?! I JUST WANTED TO KNOW WHAT PHONE!" and, like mongoloidal, unhousebroken St. Bernard's, don't understand that you're trying to check to find out but that you're not just going to throw out a free phone without seeing what they're eligible for, no matter how loudly tbey may be talking.

I enjoyed my long weekend. Pity it's already over.
1 reply
3ntropy

Nov 13, 2006, 1:57 PM

BLEEEHHH!

man, i just got two smokers in a row. how could i tell? cause their breath reeked and they had this halo of smoke-reek on them that permeated everthing. do they really think no-one can tell? i also get a lot of people with really powerful alcohol-reek. i watch them drive up, then i watch them drive away, and SOMETIMES they come in with kids. pretty scary.
6 replies
ROLLYPOLLY

Nov 14, 2006, 12:43 AM

i dont care!!!!!!!

for christ sake I don't care about your life story. come in, do your business, and get the hell out. I don't care if you went over your minutes because you were on the phone all day with the vet because fluffy ate some grass. I hope fluffy dies. if he doesn't, ill go kill him myself. just leave me in peace.
1 reply
biznass

Nov 14, 2006, 12:30 PM

I JUST GOT A 20-LINER!

WHOOOOOOOOOOOOOOOOO! That'll put me up over 100% so far this month and now I might actually MAKE quota! WHOOOO! God I'm happy!
Nice business guys coming in with their corporate and employee phones. 20 altogether, I can't believe it. It's like I won the lottyer 😁 😁 😁 😁 😁 😁 😁
2 replies
ROLLYPOLLY

Nov 13, 2006, 9:04 PM

stupid people

working in retail is really making me a bitter person.
4 replies
felonyphil

Nov 13, 2006, 7:18 PM

access aps does it go against my min???

😁
7 replies
sacdude

Nov 14, 2006, 1:42 AM

FUNNY

Subject Hell Explained by a Chemistry Student (and a guy)

Date: Nov 13, 2006 12:39 PM
Subject Hell Explained by a Chemistry student
Body: HELL EXPLAINED BY CHEMISTRY STUDENT

The following is an actual question given on a University of Washington chemistry mid-term.
The answer by one student was so "profound" that the professor shared it with colleagues, via the Internet, which is, of course, why we now have the pleasure of enjoying it as well :

Bonus Question: Is Hell exothermic (gives off heat) or endothermic (absorbs heat)?

Most of the students wrote proofs of their beliefs using Boyle's Law (gas cools when it expands and heats when it is compressed).

One student, however, wrote the following:
< BR> First, ...
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3 replies
CellularHadoken

Nov 13, 2006, 6:57 PM

The Nerve

I do telesales. I hate it when customers call me to run their credit, cause they dont want to waste their time going to the store if they dont pass. So what? You wanna friggin waste mine? Thats so friggin annoying! Or they question me for about 30 to 45 mins, then take their happy butt to a store. I feel used... 😢
9 replies
ralph_on_me

Nov 11, 2006, 10:32 AM

Bank Holiday?

Is it a US bank holiday? I just drove up to my bank to make the morning deposit and there was absolutely no one there. No sign on the windows or doors, just no one there.
7 replies
craptacularwireless

Nov 13, 2006, 7:09 PM

Nasty

There's a dude in here who reeks of cigarettes and it's making me gag. It's as if he's a fricken cigarette.
1 reply
smorris

Nov 12, 2006, 5:27 PM

How hair style can make your sales BETTER!

I'm a VERY attractive (really, I'm ridiculously good looking. I'm kind of a big deal...) young man, and I recently changed my hairstyle to something more trendy.

Behold, my sales have been excellent ever since!

And I was good before.

I'm thinking about now applying some lo-lites to my hair, to make it look UBER awesome.
18 replies

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