Shop Talk

why would you call us and escalate to us about your 912 dollars in internet charges saying that there is no way that u did it, but you called and verified at the begining of your cycle that internet works, and you stopped using internet when you found out how many f#ck&n kilobytes you transferred!!!!

Why would i credit you is a better question!

Cuz ur a longtime customer, we should completely ignore ur misuse of ur phone, and assumption that we will give you what you want!

i dont think so....

why would you do that?

Morons should not be allowed access to the internet. They bring Cingular phones to a VZW store to activate. They find what they think to be "deals" that are basically old broken crap in a box, then they get angry at us, the knowledgeable store rep, because we somehow should have warned them in advance that the free accessories were not of high quality.

Oh, and to the folks at the store up the road, buying 4 year old refurbs for $10 and giving them away free with new prepaid activations really isn't going to make you tons of money when the phones constantly quit working after 2 weeks.

thats it....thanku

What the hell is a 2500?

If you have any in yet check the box for the Razr2 car charger... it says also compatable with the sanyo scp-2500...

its not on this site and its not on sprint.com... so wtf?

http://en.wikipedia.org/wiki/MOSH_Mobile »

http://www.moshmobile.com »

Has anyone heard anything about this service? Does anybody have it or know someone who has it? It seems like a really great idea, I'd like to get into it myself.

Ok, so here goes my idea on cell service:

I am sick and tired of people calling in who have no clue about how to work the phone they have, the plan or features they have, and have no idea how to read their bill. There should be an IQ and cell phone knowledge test when a person wants to get a cell phone which determines what cell phone they will be aloud to have. Default would be the firefly. If they do well enough on the iq and cell knowledge test, they would be aloud to choose from a selection of phones based on their score and once they have selected a phone, they would have to take another test on that phone specifically. If they pass, they can get that phone, if they fail, they would be given the firefly. If they complain they are ban...
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This dude just totally farted in front of me, and then he totally ignored the fact. I was handing him his receipt and I blows corn smoke all over me.bbMaybe he thought I wouldn't notice? Maybe my store is infested by barking spiders?


Now my store smells like an awkward combination of old pot roast and broccoli...nasty 👿

First off, thanks for entertaining me every day at work.

I just had a customer come in with a headset they bought for their cell phone. It was a 3.5mm headset jack on one end and a standard corded phone on the other end. The wire was even curly like an old school land line phone.

I wish they made a Bluetooth one...

Customer calls and says she will be unable to pay her (already past due) account this month. She keeps talking about things I really don’t care about and it comes out that the reason she will be unable to pay her bill this month is because she has been having bad headaches, She told me that her doctor had told her to cut her hair to help with her headaches and she spent the money to pay her cell phone bill on getting her hair cut! 😳

It's a music phone, yet no one seems to sell the cable to actually download music onto it. I work for Radioshack, I have gone to T-Mobile stores, I have looked at Wal Mart, Circuit City, Best Buy, looked online at T Mobile, called CS to see if I have to order through them. They referred me back to the stores and to Radioshack. I could really use one. Couldn't even find one on Ebay. If it doesn't exist, how do you get music on this phone?!
And I know this usually goes into accesories, but no one ever looks at that place. I'm a sales rep though, so I have every right to be in here. lol.

I just had a woman cancel her service because I would not credit her account for $500 so she could go buy herself a new Palm Treo_750 because one button on hers does not work...I mean...how stubborn can you be?

This guy comes up and tells me a story about how his girlfriend broke her cell phone (which is on his account), and how there's no insurance on that phone. Then he lends her _his_ phone, which she also breaks. That one has insurance.

Now, sounds like the normal story you'll hear all day long. However, then after he realizes he's going to have to call the insurance people to make a claim, he then says this winner:

"Well, you know, she's a woman. When women get mad, they do dumb things." He's making the twirl-the-finger-next-to-the-temple crazy sign while he's doing it.

My response? "Good luck to you." I then promptly logged onto PhoneScoop. The response I wanted to make? "No wonder your girlfriend keeps breaking your crap. Now go ...
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I was on the phone with a cust who was in the store and I spoke with the store MANAGER and he was helping the customer out. I asked the MANAGER if he could remove the back and battery for me which he did, I then asked him " What color is the LDI? " and he responds..." Whats the LDI? " This guy is the STORE MANAGER!!! Idk how...but he was...

So I just had a lady tell me that part of the reason she was so irritable and mean to the rep was because she had been wearing Jimmy Choo stiletto heals for the past 12 hours...

I told her that was not a valid reason for her attitude towards the representative or me because I have been wearking Dolce stilettos for the last 14 hours and I'm still being polite...

This is my favorite part!

She says, word for word, "Well Dolce shoes are known to be more comfortable than Jimmy Choo's..."

I asked why she didnt buy the Dolce ones and she said because they were "too expensive."

UUUUMMM - these cost me like $125.00 on sale and hers had to cost at least that much at full retail... Stupid lady...Does she think I know nothing about shoes?...
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Anyone else have exceptionally low sales numbers this month compared to last month? Our entire company has been slow. ☹️

of WE DONT SELL PHONE ONLY did you miss? why can you not get it through your head that in order for me to sell you a phone you must sign up for service with either a 1 or two year contract?

I just managed to finish lunch without ANY interuptions...

Which means I didn't have one customer...

It was nice to actually be able to eat without handing 7 fru brochures out or stopping for a new activation... but of all the times... I could really use some customers right now.

anyone know if and how difficult this is?

any help would be awesome.

alright, i was off this weekend. The new guy did not drop any money in the safe (dont know why but it was all in the cash box). I checked all the reports from this weekend and got the total $204.81. I counted the drawer and there is $211.50. So after i take out the drop i'm left with $6.69. Now, each morning you are to count the drawer and make sure there is a $50 float. I have $6.69. I asked the guy that worked and he said he counted each morning and that it was even. so it went missing last night? or is he lying? now i have to go through the envelopes from the whole month and count all the money to see if it turns up, even though i'm sure my envelopes are right and the drawer was right when i left this weekend. this guy doesnt s...
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