Shop Talk

Shooting in mall in Omaha. Reports now five dead. WTF! 😕

samuel l. jackson as a cellphone salesman...

how would that go!

So I hear through the grapevine today that per some new policy any employee owned phones on our employee phone lines will become Alltel property. Translation: my $400 Motorola Q that the company wouldn't GIVE me so I bought and put on my employee line will become company property unless I remove it from my employee plan..then the company will provide me with a phone; most likely a cheap non-smartphone that was returned. I don't have a personal line so my Q would be useless to me! I txted my boss to see what was up and she says we'll be talking about it in our team meeting Friday.

I know legally since I have the receipts for my phone purchase the company cannot take that phone from me, but this just seems like a ridiculous rule...myself an...
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a firen dof mine wants to get the treo 755 but he wants to be able to run WM. does the palm software have a legit counterpart that he could use instead so he can get the phones he wants and not the crappy Q?

So we are having a debate here at my store about whether or not the usb connection cards are faster or slower than the PCMCIA/Express Cards. Anyone have an opinion or know if one is truly faster than the other?? I'm interested to know what other people have to say about this issue.

THANKS 😎

I know this is the wrong forum but nobody is helping me in 'Tricked Out'. Whats an easy way to get ringtones on my Verizon Blackberry Pearl? I have a Mac computer and can't seem to sync my blackberry with it. What are some good secondary sites to go to? Any Ideas?

Hey, Does anyone know of a blackberry repair center besides sending it to blackberry for out of warranty repairs? Thanks

is the plural of bluetooth

bluetooth?

bluetooths?

blueteeth?

cuz i cant decide which one sounds least retarded.

I am officially sick of this job, took me longer then most jobs but I am about to just close up and go home, and i'm the effing manger! This last week we had two days in the negative! as in lost money and all the rest have barely scraped by. Today I have had a total of two people come in one paying a bill and the other, I offer all the deals I can, will barely make any money off her upgrade, offer her phones for $30 dollars off normal price and she says "i'm going to check the competition you havn't been very helpful"!!!! Are you kidding me! I know some of you have been in this business for years and I salute you but this deader then sh*t store with its stingy as* customers is driving me crazy!!!
I honestly don't know what to do any more.

what i do...


just say "Whaaaaaa?" like i'm not from this country and then say "Nooooooo!" it's fun what do you guys do?

C: I just got my first bill and it is sooo high.

M: Well, there are activation fees, and prorated charges. Let me take a look and I'll see if I can explain it to you.

C: (*Reluctantly hands me bill*) You're not going to memorize my personal information, are you? I don't want to go through that again...

M: 🤨

I explain the extra hundred bucks or so on the bill. They say they understand. There are 65 cents in text charges.

C: We don't text.

M: So you would like to dispute this 65 cents?

C: They charged me a whole lot more than 65 cents for those.

M: No sir, it states right here that you were charged 65 cents for usage.

C: Then why is my bill $250?! This is rediculous.

M: You said you understood the activation ...
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We have 2 doors coming in to our store (we are in a strip mall) and each of the windows has like a gate on them that gets pulled back. At least once or twice a day, we get customers trying to go through the window (pulling on the gate), or trying to go through a locked door, but today tops all of that. A woman tried to come into the locked door. It was locked so they came to the other door, walked up to my co-worker (right next to me), and asked if that door was locked. My coworker told her yes. The woman paid her bill and then turned and tried to go out the door that not only did she unsuccessfully try to go through to begin with, but had just asked if it was locked! How dumb can you get?

It's dead here. Dead. I have nothing to do at all. Anyone else bored out of their mind out there?

Phone call started off with a nice old lady named Caroline looking at her data charges on the bill. I looked into it, and apparently her grandson went over on SMS. No big deal. But he takes the phone from her and starts reaming ME out for it. The classic "I NEVER went over my messages, all I send them to are Verizon"

Typical. She gets back on the line and I explain to her what's happened. She understands and wants to block messages all together (Good. Let him get his own damn line if he wants to play with his friends)

He takes the phone again and starts yelling, wanting a credit, insisting he never used the messages. I hear her in the background

"You leave that nice man alone and stop yelling at him! You know you used the messaging...
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don't people come to work!!!


and don't call..

👿 👿 👿 👿 👿

soo yeah if u are im sure u are being affected by our wonderful outage. all of our call centers are down. as far as i know anyways 😲 no work yay!!

I'm sorry I had to tell you, Mr Customer, that there's no music store in the mall.

I did suggest two other places in town that would be good places to find music.

Looking at me disappointedly and saying "But that's way out there." is not going to make me say "Oh! Well, if you don't want to go way out there, let me pull a music store out of my butt."

I SELL CELL PHONES. Leave me alone if you're not buying a cell phone.

Grr.

Long day already.

Call of Duty 4... ahh... so much better than talking about my issues with a "professional"

me playing CoD4 sounds something like

"oh you wanna upgrade your phone at the discounted price when you got that one 3 months ago *mp5 spray to the face* hi yeah you have a billing issue well let me get you in contact with customer care... oh you dont want to talk to customer care... well heres the stores customer care rep... *desert eagle to the chest* oh you broke your phone and i need to give you a new one *shank... shank... shank... grenade... teabag... teabag... rpg... rpg... teabag... shank*"

and my cares just melt away... thank god for the mute switch on the headset or the people playing with me would be like... "wait... whaaaaaat?"

customer bought two phones beginning of june and had until mid august to mail in his two rebates for $50 each. He comes in and says they denied his rebates because he didnt mail them in time. He was mad at me because i didnt tell him he had a time limit to mail them. He mailed them out on 8/29 which was about two weeks late. I always tell customers wait two weeks before cutting off the bar codes then mail them. Are we supposed to go over every little detail when someones buys a phone. I told him every rebate on any item you ever purchase that has a rebate has a time limit. Am i at fault? What do you all do when selling phones with rebates? I think he expected me give him the money out of my pocket and that is not happening.

I work in an integrated store that sells cable,wireless, internet, homephone AND is a video store!!!! So we get alot of insane CXs and a number of regulars. One of our regulars is mute so she writes everything out. It takes time but she is good to deal with. So I was helping her yesterday at my little cable kiosk and one guy in line her starts shouting at me to "hurry my @$$ up" since he is so important and usually charges $80 an hour meaning he is losing all kinds of money waiting in line to b**** about a $2 service fee on his bill. This kinda thing really pi$$es me off. So finally after hearing him complain that disabled people should get their own store to have help them the lady I'm serving thanks me, writes something down on her note p...
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