Shop Talk

🤣 😈

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lol some guy is calling our carrier repeatedly trying to get customers info..US agents aren't helping him..overseas agents..are actually helping him get other customers info so they can call the customer to start getting more info from them.

sigh.

from a recording we heard:

Rep: What?! you don't have a credit card? are you black?






For sure that guy got fired.

CALLING... FOR FREE IPADS....

THE IPADS ARE NOT FREE, YOU F***S.

Really? I mean.. REALLY!?

and I have to poo.

how can you call to cs to solve a problem with your cellphone....not knowing your cellphone number.....not having your cellphone......and not wanting to give info about yourself!
****ing customers! good god!!

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Customer: I am a man with a female like voice. It is on hold because of that,

🤣

then I took a customer to the brain

To make an online order where there's a total you have to pay, you need to give out your credit card. Just had someone ask if we could bill that to account (no) then say "well too bad i don't give out my personal info to no body"

How do you buy stuff online without using your card?

For English, Press 1.
For Spanish, move to Mexico bish! 👿

wooooo.. hit my one year today at this job. waiting for my PTO to be posted. 1 year is getting me a biiiig raise of 25cents lol, 90-100 hours of PTO and i finally get weekends off. guess im happier at this place... for now.

that is all

is such a glorious day. Unless your check is dominated by bills. I love the months where I get three paychecks (paid on a biweekly basis). Those months are legit.

I usually end up squandering any extra cash at the bar, though. :/

that is a

I'm sick and tired of our company; if you want me to take spanish calls pay me more.

Dear company I work for,
Can you please explain to me wtf you are thinking? Our call volume is through the roof, no avail anywhere on the horizon, you cancel the training class that was supposed to come in, and then you seriously expect us to work obscene amounts of overtime because you don't want to hire in the new training class that we desperately need? Then, when anyone says no to the request for more overtime, you are going to try to guilt trip them about how badly they are needed right now and how grateful they should be to come in and deal with nasty people all day for 9.00 an hour???!!!
Are you ****ing kidding me????
The worst part is, I'm still here putting up with it after 5 years. I must be brain dead!

http://consumerist.com/2012/02/6-tips-from-a-current ... »

6 Updated Confessions From A Current Sprint Sales Rep
By Chris Morran on February 15, 2012 11:30 AM

It's been several years since we received some good insider confessions from anyone at Sprint. So in the interest of keeping things up-to-date, a current employee of the wireless provider reached out to Consumerist to see if that original advice still holds true.

1. Get the Sprint Employee Referral Offer: This is a nice little friends-and-family type discount (see details here) that you can score just for knowing a Sprint employee. However, the Sprint rep tells us things have gotten a little more complicated since we wrote about this in 2007.

"This o...
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Pay day today 😁 the best way to start my weekend!!! 😈

let's all go! 😲 😁