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I'll never ever understan...........


Feb 22, 2012, 1:31 PM
how can you call to cs to solve a problem with your cellphone....not knowing your cellphone number.....not having your cellphone......and not wanting to give info about yourself!
****ing customers! good god!!

Evil or Very Mad Evil or Very Mad Evil or Very Mad

Feb 22, 2012, 4:08 PM
much of anything in the business!

Feb 23, 2012, 12:22 PM
I'll never understand why customers call/would call customer service/tech support saying that their "handset doesn't work at all" and they are calling from *drumroll please* the handset itself... Rolling Eyes

Feb 23, 2012, 2:59 PM
Or they say calls drop within 30 seconds yet they've been talking to me for 5 minutes Shocked

Feb 24, 2012, 7:01 PM
Or during an outage. Wait time could be over 15 minutes and they are still on the call when the Tech picks up. In store I see customer on a call for 30 minutes while waiting to be helped and they get off the phone and tell me their phone does not work. Laughing

Feb 24, 2012, 7:18 PM
my god! Shocked Laughing Laughing

Feb 24, 2012, 7:17 PM
Laughing Laughing Laughing Laughing

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