Shop Talk

It is to 😎

And I'm taking next week off for paid vacation time! So it's my last week of work! 😁

We just had a customer come in that couldn't receive calls on her phone. As we are calling customer care we look at the pics on her phone. There was one of her under carriage, some guys weiner, her daughter breastfeeding! WTF!

i am the only one whose stuck at work this late??

someone mentioned he Bob customer stories a few days back. They were good. I thought I'd try my hand at one, maybe we can revive the Bob stories. So here you go, be nice, I haven't really written anything in quite some time.

I really hate the fact that their customer service and FDT departments are closed on Sundays. I mean, what am I supposed to do if I need to search for a ban number or make changes to a rate plan?

"...between these two?"

🤨

"Well, this one has a camera, the other doesn't. Bluetooth vs no Bluetooth. This is silver, the other black. This one is made by Motorola, the other is a Nokia. This has a speakerphone, the other doesn't. The silver one is EV-Do, black one is 1x. This one supports real music ring tones while the black one doesnt. Silver one has double the memory of the black one. Talk time 3.2 hr vs 4.9. This one is a flip, the other is a candybar style. The charger port is shaped differently also. Screen resolution is double that of the black one. Besides that they're pretty much the same."

I wonder how ofter a car dealer has a customer looking at a Saab sitting next to a Chevy Suburban and asks that question.

damn if i get another customer that comes in and tells me how do you setup your voicemail on the phone im going to say we no longer have voicemail and you should go and screw your self for ever come near my store.

Wow, so some customers really are stupid.

Had a customer come in and was hoping to find some BOGO deals on camera phones. Well, when she picked out the phones she liked, I told her that those were on special and through the end of the month they were going to be $50, with a $50 Mail In Rebate = FREE!. She didn't like that. Another store up north had the same phones for BOGO, and she was adament about getting BOGO here. All in all, she wanted either the Samsung a850 or the LG vx5200, and both would have been free, and she walked out of my store upset because I wouldn't charge her the Buy One Get One Free. Why BOGO, when you can just get them free???????????

We always get customers who want everything for free, but what do you do ...
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startup plans to create a real-time marketplace for available parking spaces and deliver the information to subscribers over a mobile phone or GPS network.



SpotScout Inc. wants to take the hassle out of finding a place to park a car in crowed cities where finding a space takes patience and luck. So, the company's founder Andrew Rollert, and applications development team, built a Web-based application to broker the transaction.

Coding on the application began last year. When the service launches in beta test mid-September, users will have access through any Web-based mobile device, such as Motorola Q, Research In Motion (RIM) Blackberry and Palm Treo. The signal transmits over mobile data networks.

"Mobile application content ...
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Notebook PCs increase student motivation while encouraging technology skills, according to a recent report.



Students are self-directed and get highly personalized instruction with their own computers and Internet access, according to The Center for Research in Education Policy at the University of Memphis, which released results of a report on the subject at the National Educational Computing Conference Thursday.

The report is backed by HP and based on observations of Michigan's Freedom to Learn program in 2004 and 2005. It also reflects surveys of teachers, students, and administrators.

About 23,000 students and 1,500 teachers in 100 Michigan school districts are participating in the program. Students get their own wireless H...
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I log in and we're 35 deep. ****ing Sidekick 3.

customer #1: How much are your free phones?

customer #2: I need a new plan
me: what kind of coverage are you looking for?
customer : the same I have now

like I know what his coverage area is. argh.

I hate Sundays

again ☹️

i stay so slow and it's rained at least 10 days in the last two weeks

I should be at home wearing shorts and drinking wine white sangria...actually i would not mind being here if i was drinking any kind of happy liquid at work.

how this customer that i just had can get a signal from his nextel phone while he's working on an offshore oil rig over 100 miles out in the gulf of mexico

are companies now building towers in the ocean or something

what is the approx range of a nextel signal anyways

I had a customer come into my store a few days ago. His hinge was cracked and he had had the phone for almost 2 months (well out of our return policy). I told him that we couldn't replace the phone (due to how long he had it and the damage) and if he had insurance. He said he did but wasn't going to pay for the phone because he didn't break it. I told him he should go to a direct store to see if they can do a manufacturers waranty replacement, but warned him they probably couldn't because it was broken. He got really angry at me and said that we needed to replace it for free and he wasn't leaving until a manager came and gave him a free phone.

My manager had the day off and wasn't answering their cell phone.

So he threw his cell ...
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Ok, so this lady calls and is like....
Cust: Yeah, um, I just pulled up the minutes on my phone, and uh, it says Minutes Remaining: 129. Does that me thats how manys I gots left?

Me: 😳 Yeah, that means how many you have left.

Cust: Oh ok, and holidays, does that use your night and weekend minutes?

Me: (again) 👀 Um, it depends on what day of a week its on, its not any different from a regular day.

Cust: Oh ok, well thanks!

Are you serious?? I need to get a better job where there's smarter people...or is that possible?

I had a kindly middle-aged gentleman and his wife come into my store. It's an vx8100 (so I immediatly think "charging port") but no, it's a cracked display. So I explain to the nice man that his insurence would normally cover that sort of thing, but since he was nice and admitted he dropped it right off the bat and it was a minimal crack with a slow leak (probably brought on by the heat) I was willing to swap it out in the shop for the same deductable. The man was happy with that.

His wife WASN'T and made that fact abundantly clear.

Wife: Why should we have to pay for it, it has a warrentee, doesn't it?

Me: yes ma'am, but the crack in the cystal is considered physical damage and is not covered by the warrentee.

Wife: but he ju...
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is there a easy way that i can put vidos saved on my computer onto my 8100?