Shop Talk

(Sound of screeching scary movie music)

Well here we are Friday the 13th. I'm curious to know what kind of BS Customers/Visitants we will deal with today.

A friend of mine is getting married today 😳 It's her birthday, wedding day, and Friday the 13th.... Hopefully it's not a bad omen.

custy: "I would like to get service with you guys."

me: "Sweet where do you live?"

custy: "I live _____"

me: " Well sir, unfortunately you are outside of cingular's home network, you will get service out there, however since we do not own that network, I cannot sell you a phone."

custy: "That's discrimination!"

me: "Excuse me sir?"

custy: "You're discriminating against me because of where I live."

me: "I'm sorry you feel that way but these are rules that companies need to follow. The only company that can sell you a phone is (local company). The major carriers ie: Sprint and Verizon cannot sell you a phone either."

custy: "Well I'm f***ing suing your ass for discrimination!"

me: "Have a great day sir"
Why do I get...
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I have always wondered where to find a good sales rep. Any insight would be helpful.
I have a retail store in Santa Clarita, CA and am looking for a good sales rep, but the ones I get just don't care to sale even though they are on commission based plus salary.
If you know anyone that would be interested, please email me info or send resume.
Thx

haha..made you look 😁

I just saw a phone that had been dropped in a gasoline tank... it reeked (you could almost get high talking on it 🤣 ). None of the liquid indicators had changed, and it worked perfectly. So now we know... gas is not really a liquid.

I work for asurion lockline i am so frustrated with this right now people lose there phone six months ago and want us to replace it for free i mean seriously fifty dollars for phone activation and overnight shipping and they don't seem to understand that if they don't report it in sixty days the loss is not covered how hard is that to understand
and people wanting us to give them a different and better phone for free like they expect to get an upgrade for using the ins what does everyone think about the insurance for their carriers

Okay how much is a Motorola V3 Razor @ retail price? Would you pay $50 to get you Razor replaced even though it MAY be refurb? cleaned tested inspected and has a 12 mo waranty?

👿 oooow, what is up w/ custies today?? Quit it! I know its friday the 13th but this is freakin worse than a bad Monday...

We are a fairly new location, most people don't know whether to look under our company name or under VZW to find us in the phonebook. However, one of my sales associates just took a phone call. Guy took time out of his day just to call to say:

c-caller r-sales rep

c - Is this the verizon store?

r - yes, we're the indirect dealer for verizon wireless

c - ok good. I just wanted to let you know that you are an ass!

Then hung up....

Wow he must be bored! And he reeally must have not liked something we did/didn't do for him. We haven't had any customers to speak of in this store for about 3 weeks, so it's hard tellin'.

🤣

I am working on becoming an alltel agent. I have a small store and expect to do maybe 20-30 phones/month. Anyone have any idea what the average agent makes a year? It will be myself and one other employee for the time being.

Let me start by saying that he is STILL in my store. He started calling me at 1 o'clock today he wanted me to make his old provider send his number faster he is doing a port. I told him I cant do that but his port would be going through in a few hours you know what im to annoyed to write this story just know that he was an ignorant kid who works at burgerking he was off today and was still wearing his bk uniform enough said. 😎 HE JUST CALLED AGAIN GOD

Here is what happens.

I am cleaning the glass on my kiosk, and while I am in the process of cleaning the glass some kids runs up and starts making these long streaky greasy hand prints across the glass I just cleaned.

I was literally 1 second away from blasting him full in the face with my bottle of wind-ex, and saying it was an accident. Would that be wrong?

I just got into work. Right off the bat I get some old man calling in asking about rate plans etc, i ask for his name he goes right to rate plans. I ask for his name and the state hes calling from, straight to rate plans. This guy is acting like I don't exist. Then he says he will call back and hung up. people. 🙄

....So I thought it was time for a true customer story. This story takes place about a year and a half ago in SW OK!

Customer comes in with a Nokia 6125 (I think, I haven't seen one of those in forever, so I'm not sure the model number) says it doesn't work right and has stopped charging. I look up his plan on the computer and, sure enough, he's been eligble to renew for like 2 or 3 years. We have a special going on for a penny phone, no rebate, no messing around, just a penny. It has to do with getting old TDMA phones off our lines. That was when they started telling us we couldn't put them on line anymore.
Customer is excited to get a new phone.(He was about 68-70ish) So I give him a quick lesson on how to work it, how to get in...
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Really Annoy People


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Here are some ways to really annoy people big time...

Sing the Batman theme incessantly.

Specify that your drive-through order is "to go".

Learn Morse code, and have conversations with friends in public consisting entirely of "Beeeep Bip Bip..."

If you have a glass eye, tap on it occasionally with your pen while talking to others.

Amuse yourself for endless hours by hooking a camcorder to your TV and then pointing it at the screen.

Speak only in a "robot" voice.

Push all the flat Lego pieces together tightly.

Start each meal by conspicuously licking all your food, and announcing its your property.

Leave the...
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so yesterday this guy does an upgrade of his handset which always requires a 2 year agreement. today he has been in 3 times with questions well he is here again and this is how it goes::

c=customer e=employee

c:youi had me sign a 2 year contract on this and you said there wasnt a contract something about a warrenty

e:no sir i didnt say that and yes you did sign a 2 year agreement

c: well thats not right i'm a lawyer and a state commisioner and i'm going down to the DA's office tommrow morning and you are gonna regret this. i'm so mad right now i'm shaking.

e:well i dont know what to tell ya on that one


my thoughts:1) IF YOUR A LAWYER AND WHAT NOT YOU SHOULD HAVE THE SMARTS TO READ EVERYTHING BEFORE YOU SIGN IT 2) IF YOU A...
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Some examples of why the human race has probably evolved as far as possible. These are actual instruction labels on consumer goods...

On Sears hairdryer:
Do not use while sleeping.
(Gee, that's the only time I have to work on my hair!)

On a bag of Fritos:
You could be a winner! No purchase necessary. Details inside.
(The shoplifter special!)

On a bar of Dial soap:
Directions: Use like regular soap.
(and that would be how?)

On some Swann frozen dinners:
Serving suggestion: Defrost.
(But it's 'just' a suggestion!)

On Tesco's Tiramisu dessert: (printed on bottom of the box)
Do not turn upside down.
(Too late! you lose!)

On Marks & Spencer Bread Pudding:
Product will be hot after heating.
(Are you sure? Let's experi...
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Q. How do you confuse a bank teller?
A. Give him a bag of M&M’s and tell him to alphabetize them.

Q. Why is a BMW a banker’s favorite car?
A. Because he can’t spell Porsche.

Q. What’s the difference between Xerox and the Titanic?
A. The Titanic had a band.

Q. What does Santa call his wife at tax time?
A. A dependent Claus.

Q. What do you call a credit union volunteer in a room full of bank directors?
A. A superior being.

Q. What is the difference between big foot and a socially responsible banker?
A. Big foot has been sighted.


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Anti-trust laws should be approached with exactly that attitude.

If bankers can count, how come the avera...
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🤣 well ive got 5 minutes left before i go home and cingular suppose transf a cust to me whos phone we replaced because of water dam and she cannot find the phone to return it. And she could be charged for the equipment and its a Pink Razor...fun lets see

K... it may be because i am a girl that i notice these things but my goodness.

We just had a 50+ year old woman leave the store in pleather snake skin Rockies (which are a western pant that is high waisted and tappered leg)a black tank top with gold rhinestones and rivets, and black POINTY arse cowboy boots that were super shiny.

I wish western stores would not sell to be like that. 🙄