Shop Talk

No really i am, i decided to take a dip in the ocean today but forgot to take the phone out of my pocket... half an hour later i remembered... Worst thing is its my brother in laws so i will have to pay full retail to replace it!!!!!!!!!!!!!!!!

C: Does it use my minutes when someone calls me from a phone in the US?
Me: Yes. Unless they're verizon or you're calling after 9:01PM or before 5:59AM and/or on the weekends, any calls will use your minutes, incoming and outgoing.
C: Does it use my minutes if someone calls me from a phone in Canada then?
Me: 🤨

No sir, you actually signed up for the plan with what's called "Magical Canadian Minutes" - if the phone is physically in Canada at the time that it connects, your minutes aren't used.... 😉

srsly. some people.

STOP IT! 👿 👿 👿

🤤 🤤 🤤

Does anyone else get to have the privilege to enjoy some sweet tasting eye candy at there place of business?

ok so i think i got the real gem of the day today, has anyone else ever gotten this when selling an air card?

C-"do they have a pay as you go air card?"

M-"you mean a prepaid air card"

C-"yes.."

M-"no.."

C-"thats dumb..."
walks out not saying anything else.

I would have thought it was just some kid being stupid but this was a 45year old lookin guy in a suit tie and you know not your typical prepay looking customer.

it gave me a chuckle but seriously..

😳 😳 😳 😳 😳 😳 😳 😳


I just heard the song on the radio. It's awesome. One of my favorite songs of all time. 😁

Also the first song I learned to play on bass guitar.

c: how much is that red phone?

m: free with a two year contract

c: how much is that?

m: nothing

😳

So you guys at retail stores, how's your sales for the Instinct? 😁

I just had a customer come in to get her two kids phones. As she walked, she started talking about phones with good speaker phones. after using her want for a speaker phone to sell her a phone. i realize that her son is walking around, trying out every speaker phone on every phone we have in the store. Come to find out, this lady convinced her kids that they needed to use the speakers on their phones instead of holding it to their head b/c it could damage their growth and brain functionality. 😳

Okay so I worked for West Corporation as a customer service rep for AT&T. I was fired yesterday because West Corp's policies were ****. Trying to follow TWO companies policies and procedures is ridiculous.

In a way I am happy, but I like (strangely) working for a cell phone company.

In this area there is an AT&T store, Sprint, T-Mobile, & Verizon. I plan on applying for all 4. How hard is it to go from customer service to retail? And how hard/easy is it to get employed for a retail store?

system is down..is it because of instinct fever? 👀

This post is mainly for our california ps users, Does it annoy you everytime you have to explain to a customer WHY they're spending 16 dollars on a free phone? or when a 30 dollar 580 becomes 50? I had a customer a few years ago come into my sprint store (after I interrogated my employee for staying at the store until 9:30 when we closed at 8:00, only to find out the customer I'm speaking of gave him the worst activation of his life) SCREAMING at me..."Do you think I'm F***in stupid!?"
Me: Well m'am, I didn't think you were...what seems to be the problem
Irate psychotic biotch: Well, I spent an hour and a half at your store, and you guys screwed me! I know that it doesn't cost 40 dollars for 100 dollars worth of cell phones!
Me: In califo...
(continues)

FREDERICK COUNTY, MD - The Frederick man facing federal charges of child pornography is scheduled to be in court Monday.

James Stark was arrested last Wednesday by FBI agents at his home on Derrs Court.

According to court documents, Stark -- an employee of Verizon's offices in Arlington, Virginia -- was viewing child pornography at work and at home.

FBI officers found thousands of child pornographic images in his house.

The charges are being brought against him at the U.S. District Court in Alexandria, Virginia.

http://your4state.com/content/fulltext/?cid=17871 »

take me out back and shoot me?


.. please. ☹️

I love it when you tell some one no and then they call back like 10 mintues later and get a dumb rep that gives them what they want... 😡

If it isn't customers its supervisors. Why make a policy, tell me to enforce it and then I get a negative impact when I enforce the policy, and you turn around and do the opposite? For no business reason either, this guy spends 40 bucks a month and has been with us for 6 months and you want to give this guy something you wouldn't give a 6 year customer spending 200 a month and tell me you supervisors are "trained to look at it differently"

Growl! I'm sorry but a 6 year customer spending 5x the amount is entitled to more of a courtesy than 06 month customer spending 40 a month. I have no idea why I like my job sometimes!

It's just me and my manager from open to close today...11 happy fun time hours! WOO!

😁 🙂 😲 ☹️ 😢

Thanks for being very cool and positive! And thank you for being so complimentary on my acct status. 😁 Being a fellow slave to the industry it is always appreciateve when I get to work with people who are at least not hating life enough to let it show through in their voice.

Keep up the good work!

When a customer comes into your store or kiosk and asks you to see a certain phone, then they tell you that they just ordered it online and just wanted to see what it looks like in person. It makes me want to give them a chop to the throat.

You know the advertisement signs in the middle of the malls? Well our kiosk is right next to one. So I come in this morning and guess you is staring back at me? Brendan Fraser for his new craptastic action packed thrill ride movie Journey to the Center of the Earth. Now I have to look at him for the next 3 weeks. 👿