Shop Talk

Just because I'm fixing your problem doesn't mean I want to hear your b*tching and moaning about the problems you have with my company. Shut up and let me do my job. Thank you.

tries to get out of reshipping you a phone. And the only person willing to reship you out a phone is a person you haven't opened your mouth to (but let me do it). This should be a comment on your charecter.

I have a guest coming in to switch from tmobile to att tomorrow but i had a question.

She has her tmo acct established in MN with a WI area code. MN and WI are different market regions.

So my question is will she be able to port her number over? If so what market do i do the activation under.

Iirc you cant use the WI market cause the tmo acct was established in MN, but if i use the MN market, i dont think it will allow me to port a WI area code phone number. Is this correct? Am i screwed? Any advice? Please help. I am using posII if this is any help

Expecially when that hour is from 9pm-10pm.


Man its been a long day.

An ANGRY Russian!! Its all I can do to not laugh my arse off.

Rep: So how long does the suspension last? 1 year, 2 years?
Me: 36 months.
Rep: So that's what? 1 year and a half?
Me: ... 3 years.

Magnets

How do they work?

ACS ethics training test yet?


👀

Cust: OK MY dEAR ,, THANK YOU VERY MUCH .. LETS SEE... I DONT THINK I HAVE ANY MORE QUESTIONS. HAPPY HOILDAYS AND DONT FORGET THE REAL REASON FOR CHRISTMAS THE BIRTH OF jESUS IS THE REAL REASON. TAKE CARE BE SAFE. BE A GIVER. VOLUNTEER ONE HOUR A WEEK TO MAKE A DIFFERNCE....... GOD BLESS YOU FROM texas ... yeehaw.....

Me: /speechless/

👿 i just had the most stupid call, spent 30 mins of my life explaining a customer the VM passcode!!!, we were back and forth with our payments, acc code!!! how can someone not understand 4 digits XD

Yeah, I just got that. I remember a thread about this and just thought it was funny.

for qa's thank you j.d. powers for pointing out everyone else here is rude 😁

a phone that sits in a charger instead of a plug in charger ideas?

was polite. was quiet. demanded I go through 8 markets of cell phone numbers to look for 4 random numbers he absolutely insisted on having (but couldn't get).

And then decides to cancel because of the california state luxury tax.

Someone's going to choke on their new iPhone 👿 😈 👿 😈 👿 😈 👿 😈 👿 😈

I do not have information on it at this time.

We do not have a promotion for that at this time.

You are unable to order online, at this time.

We do not offer a 12 month commitment at this time.

How many times do you use at this time to soften the blow of bad information?

I hate using it and Im starting to say it all the time, even out of work.

I really wish to stop saying it, at this time.

is in labor 😳

you want unlimited? here, take our most expensive plan and gtfo.

Customer: Is Hawaii considered international

Please form coherent sentences and try again though.

NO, IT IS NOT NATIONAL GET WHATEVER THE H311 YOU WANT DAY!!!!

*******
C: Yeah I'm calling to add two more lines to my account for free.

Me:....I'm sorry, you said for free?

C: Yes. it says online that lines 3-5 are only 19.99. Well I already have the 3rd lines, so I'm calling to add the other two for free.

Me: I'm sorry sir....lines 3-5 are 19.99 EACH.

C: Oh....well can you just waive that for me?

😕

*************
C: Yes, I'm calling because I want this 4G smartphone for free, and the store doesn't have it advertised as such. I know it's free for me though. I can get any phone I want for free because I have been with you so long. I want this phone.

Me: I'm sorry sir, that particular phone is not free currently....
(continues)