Shop Talk

Well my last day was yesterday but I didn't get a chance to post on here. Thanks for all the fun stories! 😁

I don't understand how I'm supposed to make money when people can get phones free online. We don't currently have any free phones in store, but you can pick from 5 new or 2 refurbs for free online. How am I supposed to make money? If I give away a free phone, they better be on a freaking high plan with many many features, cause that's a hit to my pocket. Also, it's a pain when people get there stuff online, then want me to help them. I do, cause its my job, but its frustrating. If they wanted the help, they should have gotten it from me. I usually help a little more that way. If you get it online, you better ask specific questions, because I don't inquire what your problems are. No specific question, no specific answer. 👿 I'm sure par...
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Seriously, I must be functionally retarded. I forgot that today is Thursday, no Tuesday and logged off an hour early, got in my car, started it, looked at the dash clock, cursed as I realized my mistake and went back inside. Now i have to dispute my payroll tomorrow.

(Say it I'll-be-go-ta-hell... it's my dad's phrase)

There is a high-end type phone out with no camera, well it's coming out. Moto V195. Offers Blue-tooth, Speaker-phone, Voice Dialing, and it's Quad Band.

I'm just surprised because it has no camera and we'd been talking about that recently, how it would be nice to have a non-camera phone that still offered some higher-end features.

Does anybody else hate this as much as I do?

It's nothing more then individualized telemarketing. I've selectively ignored it so far but now my managers are tracking it to see how much it's being used and they noticed that I've never used it.

I hate it. I'm not a telemarketer, I used to be and I quit that job for a reason.

Grrr.... 👿

Anybody else have to deal with this?

I love my MP3 player. It gets me through these slow ass nights. Right now I am listening to Mitch Hedberg and enjoying every minute of it! Everyone have a wondeful evening!


"I think it is time we change DO NOT DISTURB to DON'T DISTURB, we must embrace the contraction!"

Spring Break: Oh how I loathe it. Mainly because yesterday and today I was stuck closing at the mall kiosk. All these damn kids running around is annoying. Earlier as I was working with some customers a group of kids were screwing around with one of my signs basically banging it on the counter. Ugh. 👿

I'd like to purchase a rock from you. I don't have any credit history, but I'm willing to sign a one year agreement.

I'm looking for a rock with a camera, but I really don't want to pay for it.


And can you waive the activation?

I currently have the sanyo 5500, vm 4500, and i love it to death.. i qaulidy for a 140 rebate in 10 days.. and want the best for the money.. i've bee looking at phones for a while. and my mind is going crazy for the samsung mm920.. its getting alot of good remarks.. i havent seen one bad one really. and the rating for it is high.. I'm kina scared of this reception thingy.. Now i also hate when i get something and 2 weeks later there is something newer.. My ? is should i go for it.. will there be anything newer in the next 6 months, that will beat the 920? I kinda like this lg.. looks promising.. i just know i had 2 of them.. and they would power off all the time.. so let me know.. if i should go ahead with my purchase.. are wait for the lg ,...
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charlotte, NC here. home of NASCAR and rednecks.

For those of you just sitting there watching everyone walk by.


1. which phone do you have?
2. whats your position/job title?
3. which phone are you excited for to be released?
4. what stores and or kiosks are nest to you?
5. Have you ever yelled back at a customer? and why?

1. LG 8100
2. Sales "executive"
3.Nokia 62625
4. cell phone t-mob, and about a million other, other stores Victoria's secret...oh yeah 😎
5. kinda not really ut i did make fun of them in a way that just went over their head.

OH heres another one

1. Last Movie you watched?
2. What did you have for dinner last night?
3. Favorite thing to do on a day off?
4. Age?
5. Best Concert you have seen?

1. We were soldiers
2. PIZZA
3. hang out wit...
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so who knows about this company? they are the next nation wide service providor launching in the spring... supposedly my store is gonna sell them but i have been trying to learn about them and there's not much info on 'em yet so i was wondering if anyone knows much abouth them

Thanks!

http://youtube.com/watch?v=44wvtA1H71o&search=verizon »

this was funny in its stupidity.

Signals Cellular and Paging Sucks. Boo. Hiss.
Snarl.

"Thank you for calling... My name is Niki, can I have your name please?"

"Well I want to set up the account for my aunt*, I'll give you the information and then you can call her."

"Alright. And your name please?"

"Well her name is Tabby."

"Alright, her name is Tabby, and your name please?" (It's only relevant because I like to know who I'm talking to, I can't go around calling her 'tabby's niece.')

"Oh, it's Mary."

"Alright Mary, and what sort of phone do y'all want to get set up with."

"Well I tried to do it on the internet but they said there was some sort of problem with my internent."

"Ok, and which phone had you picked on the web site?" Please, just give me the model number.

"It kept going back to the screen ...
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So I had the infamous guy who wants a free phone on a one year upgrade. He refuses to sign a two year. Oh yeah...he wants it to be bluetooth compatible with a camera to boot. No. So he tells me he is going to go to X company and get the phone for $50. Oh ok, so you are going to X company where you will sign a 2 year contract (because you have to) you are going to buy the phone for $100 with a $50 mail in rebate and pay an activation fee on the first line. I have a better idea. You sign a 2 year contract with me, you don't have another activation charge, the phone will cost you $124.99. It has all the features you want plus an MP3 player and an SD memory card. On top of that, I will give you a $50 mail in rebate. I just saved you $10 an...
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there's a guy who is SINGING everything he says to me. It's the worst voice I've ever heard!!

So I just had a customer stop at my kiosk. From the way he was talking you could tell that this gentleman wasn't all there in the head. Now it is pretty common that mentally handicapped stop at my kiosk to look at the phones and things, but they usually have someone with them that keeps an eye on them. Well this guy was by himself. He wanted to buy a pre-pay phone for $120 from me. I didn't really want to sell it to him because he didn't seem like he was fully capable of grasping the concept of how much money that was. On the other hand, it is not my place to say who should and who shouldn't be able to purchase a phone from me.

I guess there was just something that didn't feel right inside of me selling this guy a phone that he won't...
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A little tip when you're calling in. We have physic ability's and know when you are lying. That is why we are hired for sales over the phone instead of face-to-face. No, it's not our ugly mugs. We know if you're telling the truth just by the sound of your voice. Don't believe me? Well then be like this woman.

Me: Thank you for calling. How can I help?

Woman: Ah, yes, I was just talking to Mary.

Me: You were? (I turn to Mary who is sitting next to me. I put the customer on hold and ask her, "Hey, what's with this customer?" "Oh," Mary says, "She sounds like fraud, I transfered her back into the line." -- Just the type of thing Mary is apt to do.)

Woman: Well I want to start three lines of service.

Mary is right. There was somet...
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My co-worker is selling a Razr to a customer and trying to sell her on the accessories. Throughout the conversation this woman has aooeared to be as intelligent as the shoes she is wearing.

She asked when we first started carrying the Razr and then said, well does that mean it will be "out of style" in six months?

If we tell you "yes it will be, just like EVERY other phone here," are you still going to buy it? If you wouldn't still buy it, what else would you do? Phones don't stay "in style" for much more than six or eight months anyway! What the hell do these people expect? I am begining to realize that there is no use in questioning what goes through the minds of these pieces of work.