Shop Talk

I think I've had this rant before but bloody hell!...

I really don't repeat what you tell me back because I like to hear myself talk, I repeat it because I want you to freaking listen and make sure I have your information down correctly you bleeding idiot.

I know you're in a hurry and I'm sure that spending an hour on the phone with me was not your plan for the day but if you SHUT THE HELL UP (grr) and listen we'll spend twenty minutes less correcting errors when the computer freaks out at me when it realizes that the address that I have read to you three times doesn't actually exist...

And then you're going to waste another ten minutes getting mad at me for not listening when you gave it to me the first time, never mind you have an...
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A cowboy walks into a bar...


A cowboy walks into a bar and two steps in he realizes it's a gay bar. "What the heck," he says to himself, "I really want a drink." When the gay waiter approaches, he says to the cowboy, "What's the name of your willy?" The cowboy says, "Look, I'm not into any of that. All I want is a drink." The gay waiter says, "I'm sorry but I can't serve you until you tell me the name of your willy. Mine for instance is called NIKE, for the slogan 'Just Do It.' That guy down at the end of the bar calls his SNICKERS, because 'It really satisfies." The cowboy looks dumbfounded, so the bartender tells him he will give him a second to think it over.



So the cowboy asks the man sitting to his left who is sipping on a...
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Ok so 1 out of 10 customers that come in with phones that have red water indicators admit it got wet. The other 9 swear they have no idea what happened to it and that it does not have water damage. So here is my question. Even though I know the majority if not all of these people are lying, have ya'll ever had a water damaged phone and honestly had no idea until someone told you that it was indeed damaged due to liquid?

And I want you to drop dead... oh dang, neither of us got what we wanted.

Stupid little pricks, "Oh I've been such a good customer for FOUR YEARS!" You all know what "I've been such a good customer..." means, it means they've actually managed to PAY THEIR FREAKING BILL ON TIME the majority of the time (although that's not always a given) but they've had service, never-mind that they have five suspensions in the last six months and have so many notes in their account detailing their many cursing fits...

Bloody hell I hate SNOWFLAKES (oh lookit me, I'm a special and unique snowflake deserving of special treatment. I want you to pander to my ego and give me a free RAZR and MDA and a freaking space station named after me!)

Go to Hell....
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We're being monitored by TMobile today from 2p-4p CST. My Ops Manager, my supervisor, and another supervisor have already come by to tell me that I will be top on the list for them to listen to. I just think it's funny that they are wanting TMo to listen to my exemplary service and I'm quitting tomorrow. That'll teach them to treat me like crap and still expect me to hold up their metrics.

It really is the day for stupid people calling to try and make my IQ lower by association.

"I want to activate a new line of service but I thought you could just make it COD on the cost of the RAZR and the Bluetooth headset, I didn't know I had to pay for it right now... Can I just activate the line and then get my discount on the phone later at a store?"

She Could Not Grasp the concept. Twenty minutes later she still didn't understand why the discount was ONLY valid at the time of activation.

I tried explaining commissions, I tried explaining the true cost of the phone vs what she was paying for it, credit for the sale... nothing seemed to get through to her, she then went on to accuse me of deliberatly making it difficult and why...
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My boss (the only other person that works in my store) is on vacation which means that while he's gone, I have to work open to close (9-6) without any sort of break. I didn't have time to get breakfast this morning, so my stomach starts making funny noises at about 2 when I'm talking to someone. They ask me when lunch is and I explain that I don't get it. They just came back and brought me lunch as a tip for good customer service. They don't get any better than that.

Anyone know where I can purchase this phone? Besides T-Mobile.

I was wondering if anyone had access to a CSA list that would be willing to help me out. I'm a Sprint indirect and I have a customer that the phone number he was given is long distance from his home phone. I've tried changing the address and it continues to be the same prefix. I believe we need a 215 or 592 prefix. The city is Denver City, TX 79323. The code should be something like NMX***806. I just need to know if there is any way to get a local number. Any help would be appreciated, Thank You.

our systems are down......man I hate this place

Yeah so I got the craziest customer today. I mean like totally looped. He came in with an attitude. He wanted to know why I let him buy a CF62T a year and a half ago. I told him I didn't, his salesperson did and that at the time there were no problems with the phone. Then he went off on some tangent about how he didn't want to resign his contract to get a discount. Sorry buddy, ya have to. I was very nice and very friendly the whole time. I heard him tell his wife that he didn't want to resign his contract because we can cut him off at anytime and MAKE him pay an early termination fee. Nope, not true. I tell him....this bothers him because he is certain we can and will do that. I inform him that if he signs a contract it is bindin...
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So I just had my phone stolen and I had a couple questions for all you experts: (1) my co-worker's brother has a T-Mo phone (probably older phone), could I buy a sim card and just stick it in that one? (2) supposing that can be done how much is a sim card?

*ring ring*

Me: yadayada how can I help you?

Customer: My phone is not receiving calls.

Me: Hmm, it could be a few things. If you bring the phone in I can check it out and fix it for you.

Customer: Ok, sounds good. Do I need to bring my cell phone with me?

Me: 😳

the display models for the patech c300 and this thing is tiny. It reminds me of the SNL skit with Will Ferral.

😈 😈 🤣 😲 😳

Most carriers have a move/relocation policy so you can get out of your contract without paying the termination fee.

What do you guys do if a ShareTalk or secondary line's user is moving somewhere outside you local area but is not the primary account holder? Would you let the account holder out or hold them to the contract because there not the one moving?

Eighty laps and counting
round my kiosk in the mall
Eighty laps and counting
With no customers here at all

Eighty laps and counting
as my degree proves a waste
Eighty laps and counting
For its liquor I wish to taste

Eighty laps and counting
at thirteen secs a pace
Eighty laps and counting
in a one man salesman race


**** **** **** **** **** **** **** ****
grrr

Does anyone know any good jokes, on this rainy boring Memorial Day?

There was an article on CNet.com recently listing which handsets had the highest and lowest radiation outputs. The SLVR put out the most radiation overall, can't remember which had the lowest output tho.

Food for thought.

the malls should be closed today. no one is buying anything, hell no one is even here TO buy something!!! 😡