Shop Talk

I had a call from a guy today...

name was 'John Raper'. 😳


yesterday I got a call from
'Somsong Chompoobutr'
for some reason my eyes zone-in on 'poobut' 🤣

Why has every stupid customer I have talked to taken forever? Do they not realize that talk time matters. It's not just one person today, it's been every single person! Why do people think we will know the answer to everything, even stuff completely unrelated to what we do????

...bringing me stolen phones trying to get me to activate them, customers. Seriously. I get suspicious anytime someone comes up with a phone and doesn't really give me a straight answer about whether or not they have service currently or not. Or they say they don't but I can see texts have come in to the phone recently.

So then I check to see if I can activate it. And they give me a weird look and leave in a hurry when I say I can't activate it because it comes up as stolen or fraudulent. No one's gotten mad at me about that yet, but it's only a matter of time.

So. The security question/answer to my sprint account is Business Mentor: Zombie Jesus. It makes me enjoy calling in. xD

to express my hatred for ignorant fools who visit my store. I won't even explain the story, because we likely have all had similar experiences as employees of the wireless industry.

What angers me is the arrogance of some ignorant customers. It's one thing to act foolishly by acting as if you know more than you do, but it's an entirely different thing to act as if you know more than I do about the industry I work in. How dare you, you conceited, disgusting woman.


Oh your face repulses me! Your very presence brings me thoughts, which if acted upon, could land me in the penitentiary. Even your lips moving to create the very ignorant words seeping out of your vile mouth make me nearly blind with rage. How dare you, ...
(continues)

I am moving in June and looking for a call center??

should I get the samsung captivate or the iphone 3gs

to pass the time at your job?

Sure, PS passes an hour or so here and there... but for the rest of the gruelling day?

Lately for me I've been reading books on kindle... and now I've downloaded the restaurant city app. 👀 I know I'm a dork, but it gives me something to do 😎

Please use your brains and look on sprint.com to find out answers about deals on phones, if phones are available, or if we have certain accessories. If you don't see it on there...WE DO NOT HAVE IT IN TELESALES!

I'm so tired of answering your questions when you have the resources to do so. Instead of using your brain you ruin my conversion by talking to me for 35 secs when I don't need to be answering your question.

I spend my day answering our customers questions, why would you think that I would want to answer yours?

Ok I feel better 🙂

should be implemented as a good ting at work 😎

Empathize Connect Help Own!!!!!!

🤨

I've read a few reviews on here about it, but was wondering if I could get a few more opinions. I might be replacing my Blackberry Bold 9700 with one soon.

--for everyone but me!

My store opens at 10. Because I don't drive, I carpooled in at 8. Our parking lot still isn't plowed, and my manager has called out. The other 2 employees live too far out to come in, so I'm stuck here to deal with the idiots who need to buy cell phones when there's 4 inches of snow (so far) all by myself. Oh, what a joyous day it will be! 😡

I posted a video of a guy getting arrested a little while ago and I have some new and great footage for you now!

We all have odd customers, THIS GUY is weird and awesome at the same time! He comes around and just randomly dances throughout the mall!

I decided to make a music video for him... enjoy!!!

http://www.youtube.com/watch?v=ZCvN1PVq9ak&sns=em »

I know our smartphones arent fully up to par with nationwide carriors but we do have the best service in the midwest and partner up with verizon for nationwide coverage...whats the use in having a great phone if it doesnt always work?

honest replies and no slander please 😁

yelled at me earlier cause they went over their rate plan.

All of the training teams are just sitting around, getting paid to do nothing... This is when I need a position that has lots of paperwork to do or something, because this is boring. Worse yet, forgot my notebook, and can't create stuff to do...

I'm relying on you Shop Talk, until they need people back on the phones.

How's your day?

all because i was placed on a "map" 🤣

i give the best customer service...

I'm polite plus my tone is to die for.


but their guidelines sux 😡

I work for sprint and if a store calls NSS can they approve for early upgrade up to 14 days early?
thank you

Does anyone have the best IVR options to reach a live rep with boost?