Shop Talk

they walk towards my kiosk...i say hello ladies, they grin and keep walking....2 min later i hear, "excuse me? can we get the service?" it was the 2 ladies! they walked around my kiosk directly behind me and just stood there! i dont have eyes in the back of my friggin head! i greeted you you pain in my a$$!

I am sorry for the earlier post asying you were fired from your job for poor performance. It was totally meant in jest. We don't know each other that well because if we did you would understand that is was not a personal attack at you at all. I understand thart you had a cyber stalker on here before and don't wish for that to happen again. You don't have to worry about anything coming from me again.

Ok so ATT just bought Dobson, I work for Dobson and it really doesn't bother me. As long as I make as much as I do now (or more) and keep my benefits, I don't care.

ATT employees how is your pay and what's your commission structure?

And what's everyone's thoughts on the buyout?

Me: Yes I'd be happy to get this cleared up. You started your service mid cycle so your service was prorated...

C: Ok...so can you clarify that?

Me: What is it that needs clarification?

C: Why was my bill prorated?

Me: As i stated, you started mid billing cycle so we charge you for the time that you had it until your cycle closed. Additionally you are billed in advance so we charged you for your next month of service before you use it to ensure you can continue without service interruption...

C: Ok... so can you clarify why it was prorated?

This went on for a good 10 minutes before I transferred him back to queue. Is proration difficult to understand? The worst part is, it lays it out right on his bill... Tells him exa...
(continues)

this is effing hilarious.

http://www.youtube.com/watch?v=1i6xMHK4t50&mode=user ... »

I'm sick of people buying this phone, then getting mad at us because they hate the phone and didn't do enough reasearch about the crappiness, therein.

Milton is bad news

WHat the hell is wrong with people? Why do they still write checks? To top it off the people who write checks are allways the people who are in a hurry, and don't have their drivers license (or get pissed when you ask for it). I can't think of any bank that doesn't give you a FREE visa check card with your checking account and to top it off most banks charge you fro the books of checks! WTF? Check writers suck ass.

Because as a wireless store we need lots of power tools. Well granted the doors on our cabinets are literally falling off the hinges, we don't need too many air compressors. Although the 10 ton hydraulic log splitter did appeal to my customer service side... 😈

Someone calls in:

Idiot: I want to get a Company A phone, but I don't have a social security number. Can I still do that?

Me: Yes, but you'd have to put down a deposit.

Idiot: Oh. Well, I was a Company A customer before. I moved somewhere else and I've been a Company B customer for 3 years.

Me: Ok.

Idiot: So I wouldn't need to pay an activation fee or a deposit.

Me: What? Yes you would.

Idiot: Even though I was a customer before?

Me: *bangs head on desk* Yes.

Idiot: But I was a customer before. I really have to pay the activation fee again?

Me: *strangles self with phone cord*



How is everyone else's day going? I've been spending my day dreaming of places that don't closely resemble Hell....
(continues)

This customer comes in today asking me the following...

"Excuse me do you got any of dem wackberry phones that way I can press words to people with other phones...?"


Where did he go to school...? 😳 😎

Me: ".... May I start off w/ your phone number, area code first?"

Custy: "67114"

Me: "That's your zip code."

Custy: "Yes, it is."

Me: "Okay. What's your telephone number, area code first?"

Custy: "316"

Me "Okay? 316.....?"

Custy: "You need the whole number?"


🙄

For all of you who were wondering how fragile the iphone will be, I have found a solution!!!

I was cruising youtube the night after the iphone launch and there is a guy that beat the hell out of his iphone and got it all on tape. I dont know the name of the clip but its on there, and you all need to go watch it.

Just got this call

Me = Me (male)
SG = Strange guy

Me - Thank you for calling VZW, how can I help you today?

SG - Wow.. you have a sexy voice for a man.

Me - 😳 😳 😳 Is there something I can assist you with, that is VZW related?

SG - *click*

Yeah, that was creepy.

I just lost a sale because the customer had a past-due balance of $1.58. $1.58! That is really lame.

I'm losing a co-worker today, as well as a dear friend. She is leaving the wireless industry to pursue something that offers more than stupid people who think they can break stuff then return it.

Farewell Artax80, we shall miss you! Be sure to stop in and say hello, and see what kind of ignorance you really won't be missing.

And I wasnt born today. So what makes you think telling me that you have NEVER used data on your Nokia 6682 is going to get me to give you credit?

You've been using it practically on a daily basis since you got the phone and your usage has been upwards of $100 per month an you are just now noticing?

Are you sure YOU weren't born yesterday?

I hate liars; But I hate dumb liars even more...

how do i do a hard reset on a razr v3? i cant find any options in the security category, just how to change the passwords...in which case, her last 4 of her phone number wont work, neither will 4 zeros....

She bought a bluetooth headset. There is a piece of it that just won't stay on. She's lost that piece.

Now she wants to exchange it for one that the piece will stay on.

I would LOVE to exchange that BUT YOU NEED TO FIND THAT PIECE! We can not exchange it if you've lost part of it... even if it's because it was faulty, we need you to find that before we can take it back.

She just kept whining "It's not my fault, the headset was defective!"

And going off about how she only got it on Tuesday.

She really wants just a new one, we don't have them.