have you ever ventured into the lounge?
you should try the lounge next time youre bored out of youre mind while talking to a 70 something wanting to know how to make the font larger.
you might just enjoy it.
you might also meet a significant other or random hook-up, for it happens often in the lounge.
Customers can never be kind and Loelia hits me.
Besides this my co-worker Loelia hits me with her eyeglasses case or hand wallet just because.
It seems that this is due to the high availability (time on the phone without getting a call) that we have due to the holidays.
What is it like for you guys working as CSRs for other phone companies?
I still have my old HTC Desire HD (Inspire 4g in the US) running Android 2.3.3. I can handle my whole agenda with that device. It covers all my needs (Besides working as a C.S rep for a M.V.N.O; I also offer tech support to small/mid business for their computer networks and equipment; I am trying to establish a small tech support business on my own).
I do not live in the U. S. and I guess many people that work on C. S. for cellular carries around the world (and U. S carriers that outsource their customer service) follow this website.
Which phone do you have?
AD discussions continues below...
Am I just being....
Based on the credit check...
when talking to another rep
rep: second is up
me: oooohhhkeeeeyy gimma a system x second
An upset customer..
Me: Sorry sir. I'm just so hungry. My bad...
Guy on the phone: What super visor? I'm the customer here you idiot! give me your supervisor!!!
Me: Opps!!! sorry
just pitched the reeally big sale item to a custy who called in for something unrelated
iPhone 5 OTA update
wikipedia.org (all version including wikibooks, wikitionary, etc)
I will add more as soon as I figure out what we can and cannot access... add more if you can think of any.
Here is my short list:
1. ****thead (to be pronounced She-tead)
2. Desireh Dicks
3. Dick Hunter