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Eee_err Eee_err

Jan 4, 2013, 2:33 PM

I work pt at a movie theater

Customer: Can I have a Coke?
Me: Sure, what size?
Customer: I do not know, what flavors do you have?
Me: Umm, larger, medium and small.
Customer: I'll take the Coke:
Me: Okay, what size would you like your Coke?
Customer: Regular
Me: What size is regular?
Customer: What sizes do you have?
Me: (I'm getting frustrated all ready, I grab the cups and put them on the counter) We have small, medium and large.
Customer: I will take the one in the middle.
Me: Cool that is the small.
Customer: I thought that was a medium
Me: This one is a small
Customer: Then why did you put it in the middle.
Me: I have no clue why, did you want a medium coke now?
Customer: Yes


WTF, how hard is it to order one drink!
8 replies
KraventheRaven

Jun 11, 2014, 3:38 PM

Customer Service Dictionary

Customer B!tchcount.-

Discount applied to a whiny customer.

The discount percentage or number of discounts applied to a same customer is directly in proportion to the times the customer has called in to complain about the service/product.

i.e.: "Man, this is the 5th time a supervisor call on this case has resulted in a Customer B!tchcount."

Not to be confused with Customer Disscount.

Which is a minor discount applied to a customer just to get him to shut up. Usually less than 10%.
1 replies
worldwatcher

Mar 21, 2014, 3:58 PM

BARGAIN

It bffles me when people try to get something from you even when their bargaining position is weak.

You are offered a plan that will save you over $50.00 monthly, give you more than you currently have and yet you still pull the "i get better offers from other carriers and i can cancel right now" card when you have ETF of over $1000 (Tax and service used not included) asking for more money. Mad
6 replies
KraventheRaven

May 2, 2014, 5:24 PM

Advice you feel you need to give to callers

Here is mine based off a call I got minutes ago:

- If you're calling a call center for help drunk or high, at least have the decency to enunciate properly, it will save you and the agent a lot of time and effort.
3 replies
Achmed

Apr 25, 2014, 12:41 PM
edited

The walking dead

TWD comics in case you want to read them while you're available Laughing

https://drive.google.com/folderview?id=0B8SGJ_yHucwD ... »
2 replies

AD       more discussions below...

lallorena

Mar 15, 2014, 10:39 AM

screen sizes

discussing screen sizes with sweet little ole ladies Embarassed Embarassed
2 replies
x2

Dec 1, 2013, 10:25 AM

Just got a free Moto G

So here in TJ Mexico, if you renew your contract after bout 6 months you can qualify for a free phone, they offered me this, the S III mini , and LG lx7 ,

I chose the 16 gb out of a quick 10 min search( found nothing) and out of impulse,

Lets see how it handles...
9 replies
x2

Feb 14, 2014, 5:26 PM

phones

Samsung’s Galaxy S5 will obviously garner most of the attention at this year’s Mobile World Congress in Barcelona but Sony is also launching a flagship device at the show that could be an under-the-radar hit. Some leaked pictures posted on Chinese website Digi-Wo show both the black and white versions of the Xperia Z2 smartphone that Sony will be unveiling at MWC this month. Specs for the Xperia Z2 are tipped to include a quad-core Snapdragon 2.3GHz processor that supports 4K video playback via HDMI-out, a 5.2-inch 1080p display, 3GB of RAM and Android 4.4 KitKat. An additional picture showing both Xperia Z2 models next to the Xperia Z1 follows below.
14 replies
Riot_Act

Dec 29, 2012, 6:24 PM

Do you speak spanish?

Yes señora, how may I help you? Very Happy
19 replies
Doom Wolf

Sep 12, 2013, 1:26 PM

I hate it when...

...my stoopidvisor doesn't wanna take supervisor calls. I mean, WTF?? Eh?
5 replies
quinnsdaddy11

Jan 27, 2014, 5:14 PM

Moto X $100 Off Coupon

For one hour on moto x's website (motorola.com) you could sign up for a $100 off coupon for a fully unlocked Moto X making the 16gb $299. I got the coupon just in case, it doesn't expire until Feb 3rd so I am still thinking about it, if I don't pounce on this deal anyone else want the coupon?
Your Curse

Dec 21, 2013, 8:49 AM

Customers...

Please stop using your speaker phones when you call in to troubleshoot your services. And puh-lease, stop complaining how bad the connection is if you're using your speaker phone.
23 replies
repCB

Aug 8, 2005, 8:52 AM

Episode 4 of The Adventures of Bob, the Typical Cingular Customer

Bob's daughter, Freckles (yes...her name is Freckles), hasn't been feeling too well over the past few days. Looks like a trip to the doctor is in order...


*In the waiting room*

Bob: So, how are you feeling now, sweetheart?

Freckles: How do you think I feel? I've been puking my guts out.

Bob: Umm...that sounds interesting. So...um...


Freckles ignores Bob, as she always does, by downloading some new games and ringtones on her phone.


Bob: Umm...honey, do those things cost money?

Freckles: Nope. The commercial said they're free. I just send a text message to 666HAHAGOTCHABASTARD and I get free ringtones for life.

Bob: Oh. Ok, if you say so, I'll just smile assumingly. So whatever happened to that boyfriend of yours?...
(continues)
13 replies
ammoradad

Oct 9, 2013, 9:52 AM

new icon

My HTC One downloaded the upgrade yesterday, and I ended up with a new icon on my phone, and I can't figure out what it is. It is on the top strip (I call it the settings strip... its where the battery life, bluetooth icon, wi-fi icon, etc. are located) The icon looks like a white square with an odd looking "N" in it. I'd like to know in case a customer asks. Does anybody know what that icon means?
1 replies
longsleeves

Sep 6, 2013, 3:12 AM

It's been a while.....

Ah....hello.........in case nobody knew that it was Thomas Edison's invention before that hello was not a greeting per Alex Bell he wanted ah hoy hoy as the greeting when you picked up a phone.......I have been fired from my job now at 22 weeks and trying to get unemployment after 17 years of working for at&t and I cant get it I feel like such a loser...come on at least a few bucks a month I dont want to live under a bridge...
4 replies
physucks

Sep 6, 2013, 9:57 PM

Device advice

Hello, I work for a small wireless company and have been given the opportunity to find new devices. Unfortunately, we have an odd mix of equipment that the phones have to be able to use. I'll list the requirements below, but I'm asking for your help to determine what devices would be able to use our network well, as I'm a little new to this.

Here's the list:

4G: They have to be in Band 4 which is AWS frequency.

3G: We need AWS 1700/2100. If it only lists 2100, it will likely not be sufficient since international companies use 2100 for both uplink and downlink. We just use it for downlink.

2G: 1900 MHz

We are looking at the Samsung Galaxy S3 T999, as an example, but we are looking at all different price points.

Thanks ...
(continues)
1 replies
Fredd

Aug 26, 2013, 10:44 AM

Black iPhone 4 out of stock

The black iPhone 4 is out of stock and off the AT&T equipment grid. First indication of a new iPhone revision coming in September?
7 replies
Riot Jr.

Sep 3, 2013, 4:53 PM

Got a 100% QA score for cool-story-broing a Customer.

I thought I was going to get in trouble for doing this (I just do it when the caller deserves it), though, I received a possitive feedback from the guy at QA.

"All" my calls are monitored.
.I_I.

Aug 26, 2013, 4:19 PM

customer like women

You: Well you see, I'm incredibly cheap. I see on my cart it's $25 for the advanced receiver service, then as you say 10 off for auto bill pay and it ALSO shows a 10 discount for having it for 24 months, which is $5 if I'm correct, which, five dollars is a lot of money to me... and I don't think it's fair to pay that
You: No further questions about the package, thank you though!


Alex: $25-$10 would be $15.


You: You see Alex, I'm kinda like a women, I want to feel special, like Direct TV likes me!... So how can we do that?
You: Am I confusing the advance reciever discount for 24 months and the bill pay for two seperate discounts, when in fact they are the same thing then?




There's just so much wrong here. They clearly f...
(continues)
2 replies
TheDudeAbides

Aug 24, 2013, 11:12 AM

If you are selling smartphones to old fogies

stop it. Mad
3 replies
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