So I either don't care or just expected it for so long I wasn't bothered.
My scores were average and then they changed my QA coach, that's when they started to get really good. Then they switched me back to my old coach, and now they suck.
I work pt at a movie theater
Me: Sure, what size?
Customer: I do not know, what flavors do you have?
Me: Umm, larger, medium and small.
Customer: I'll take the Coke:
Me: Okay, what size would you like your Coke?
Me: What size is regular?
Customer: What sizes do you have?
Me: (I'm getting frustrated all ready, I grab the cups and put them on the counter) We have small, medium and large.
Customer: I will take the one in the middle.
Me: Cool that is the small.
Customer: I thought that was a medium
Me: This one is a small
Customer: Then why did you put it in the middle.
Me: I have no clue why, did you want a medium coke now?
WTF, how hard is it to order one drink!
Customer Service Dictionary
Discount applied to a whiny customer.
The discount percentage or number of discounts applied to a same customer is directly in proportion to the times the customer has called in to complain about the service/product.
i.e.: "Man, this is the 5th time a supervisor call on this case has resulted in a Customer B!tchcount."
Not to be confused with Customer Disscount.
Which is a minor discount applied to a customer just to get him to shut up. Usually less than 10%.
You are offered a plan that will save you over $50.00 monthly, give you more than you currently have and yet you still pull the "i get better offers from other carriers and i can cancel right now" card when you have ETF of over $1000 (Tax and service used not included) asking for more money.
Advice you feel you need to give to callers
- If you're calling a call center for help drunk or high, at least have the decency to enunciate properly, it will save you and the agent a lot of time and effort.
AD more discussions below...
The walking dead
https://drive.google.com/folderview?id=0B8SGJ_yHucwD ... »
Just got a free Moto G
I chose the 16 gb out of a quick 10 min search( found nothing) and out of impulse,
Lets see how it handles...
I hate it when...
Moto X $100 Off Coupon
Episode 4 of The Adventures of Bob, the Typical Cingular Customer
*In the waiting room*
Bob: So, how are you feeling now, sweetheart?
Freckles: How do you think I feel? I've been puking my guts out.
Bob: Umm...that sounds interesting. So...um...
Freckles ignores Bob, as she always does, by downloading some new games and ringtones on her phone.
Bob: Umm...honey, do those things cost money?
Freckles: Nope. The commercial said they're free. I just send a text message to 666HAHAGOTCHABASTARD and I get free ringtones for life.
Bob: Oh. Ok, if you say so, I'll just smile assumingly. So whatever happened to that boyfriend of yours?...
It's been a while.....
Here's the list:
4G: They have to be in Band 4 which is AWS frequency.
3G: We need AWS 1700/2100. If it only lists 2100, it will likely not be sufficient since international companies use 2100 for both uplink and downlink. We just use it for downlink.
2G: 1900 MHz
We are looking at the Samsung Galaxy S3 T999, as an example, but we are looking at all different price points.
Black iPhone 4 out of stock
customer like women
You: No further questions about the package, thank you though!
Alex: $25-$10 would be $15.
You: You see Alex, I'm kinda like a women, I want to feel special, like Direct TV likes me!... So how can we do that?
You: Am I confusing the advance reciever discount for 24 months and the bill pay for two seperate discounts, when in fact they are the same thing then?
There's just so much wrong here. They clearly f...