Advice you feel you need to give to callers
- If you're calling a call center for help drunk or high, at least have the decency to enunciate properly, it will save you and the agent a lot of time and effort.
- If you're going to call a call center for help with a deffective product, please make sure you've tried to turn it on before. Many clients just go by "hey, this thing's dead, it won't turn on, nothing"
-"have you tried to turn it on?"
-"um, no. how do u do that?"
-"just slide the power button on the side"
-"uh, ok. (beeping sound) oh, it turned on! it turned on! it's working now!"
- If you're going to call a call center for help related with computers, at least know what operating system your computer's running...
my main one is known issues, just because you can find that a few people have the same issue as you, they think its a known issue and want a completely diffent phone, dont wanna try to fix it or anything