First of all let me say that I believe the Sprint network to be the best. Not the biggest, but the best. No other carrier can offer what Sprint is offering and make it all work so well.
The issue I want to raise is a customer service issue. Sprint wants to do so much on the website, So how about if customers can request credits for billing issues on the website?
There could be a standard form that would require the customer to document specific reasons. Then if the system can approve credit amounts automatically a text message or email could be sent automatically.
Most times customers request credits are because of activation errors on SprintFast, issues in CSA changes and Free and Clear America not added properly to the account.
Your...
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I was at Sprint yesterday and over heard a Sprint tech tell a customer that there are some GSM phones that are capable of being used on the Sprint network. If this is so..whos making them and what phones are these? What info or opinion do you guys have on this?

Cheak out my thread. This is something that we should all think about.

Will

I'm approx year old into the wireless industry..and wanted to ask you guys (I see alot of you are know alot) which books/ magazines do you all recommend to not only keep up-to-date, but to also see beyond today and learn whats in the making.

Thanx

I actually need it where i am getting a samsung phone from sprint from a buddy of min in ny he joined nextel where i work and i am using his phone with a carrier where i live aliant mobility in ns canada they advised me the aliant tech and the sprint tech as long as its not active it will work so i ordered the phone to be sen tup no i will have the only phone like this which is cool where my nokia is basically garbage

http://phonescoop.bravehost.com/index.html »
check this site out its brand new but it has a live chat where you can chat instead of posting msgs the site looks a little rough but give it a chance

Hey lookin for some help if u are familiar with how you are not supposed to be able to take your phone from one carrier to another you are familiar with soc lock *systerm operator lock* i am trying to find out what the lock is for sprint as wellas verizon so i can unlock the phone to activate on another carrier on the cdma network any help would be appreciated

I have gone all these websites but now they have become pay websites. Are there any free ones? Also, i heard about that software where you can make your own ringtones for your phone. Does that work for new sprint sanyo phones and do i have to get the cabel that connects to the computer to transfer the ringtones?

Does anyone know how to text message, or short mail from the i500. Please respond.

is there software out there so i can make my own real voicetones for my sanyo 8200.

wonderin

if i figure out this then ill keep the phone but otherwise its crap.

do the samsungs have a size limitation in regards to this

Moving to east TX soon and I need to know if Sprint is a good choice for the area as far as AMPS and digital. I have heard that VZW is not that great out there. Any ideas?

Hey, this fall Ill be making the big move to college at the Univeristy of Maryland in College Park Maryland. Anyways, Im probably changing my service from AT&T to Sprint for various reasons but I want to make sure Ill have good coverage down there (currently live in New York). Ill be buying the Sanyo VM4500. So anyone who lives there, near there or has been in the area with a sprint phone, the help would be appreciated. Thankyou. For reference, college park is pretty close to Washington DC (under 30miles i think). Thanks again.

I'm surprised noone is responding to the news story on the home page here on phonescoop. Sprint is the only U.S. carrier that has shown interest in EVDV.

What will EVDV give?
* Cable speeds on the Sprint network for data
* Voice over IP
* Huge system capacity increases

EVDV will be commercially available next year.

When EVDV is deployed it will put Sprint ahead of Verizon with their EVDO and leave Cingular and ATTWS EDGE in the dust.

It could be the marketing advantage that will allow Sprint to make serious gains on the carriers ahead of them, especially in the business marketplace.

I know they have not officially revealed plans to implement EVDV but let's get real, this will give them a serious leg up on every other carrie...
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Is it me or am I the only one who wonders why Sprint doesnt offer bluetooth on any of their phones (besides sonyericsson t608 which was limited and then discontinued)...also...plz check this links and let me know what u guys think of this phone..
http://commerce.motorola.com/consumer/QWhtml/product ... »

and does anyone know if the V60v has Bluetooth???

My friend has recently gotten Sprint and he has the sanyo 4500 and now he's thinking of cancelling sprint because he doesn't really like the CDMA technology. he says that people's words sound slurred together when he tries talking to people so he always has to go, "What?"

Also, he has full reception in his room but it would always drop his calls. Like yesterday was really ridiculous. He was talking to me and ever 30 seconds or so, I wouldn't hear him at all and then it would just drop the call. We can barely get any talk time in there. I'm wondering if this is going to be a reoccurring problem because the only time I get to talk to him, he's in his room. The longest we got to talk was about 10 minutes and then it dropped it. After that, i...
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I'm one of these Sprint customers that have had their phone for over 18 months at a service level that qualifies for the "Upgrade" offer to replace an existing handset with a new one.

Question. Why is it that existing customers have to pay full price for these upgrades, and then send in a mail-in rebate (which takes 6-8 weeks to process, *IF* they process it)?

I know today's cell market is about getting people connected, but I would have thought retention was a part of that as well. I've been a Sprint customer since 1999, and applauded their efforts to implement an upgrade program (albeit after some competitors offered this already), but was disappointed when I read the "fine print" for the offer.

I mean, it would be cheaper (in...
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anybody know?
i wanna check them out.

I was just looking at the brochure for the Sprint Fair and Flexible plan and man is that expensive. Ok, if you are an extremely erratic user than you might save some money, I mean that one month you use 300 minutes and the next you use 1500 and the next you use 900 minutes, etc. Maybe than you would save some money, but it seems to me that most people tend to have an average usage that is within about 100-150 every month. I do not think that the extra that the customer is paying for this plan is going to save money in the end.