Shop Talk

Who do gets your vote for being the worst carrier? I vote for Cellular One. They have spotty coverage at best, $20 per month per line early termination fees, weak features, and no concept of customer service.

Give them this site.

http://www.sat-gps-locate.com/english/index.html »

If you're not firewalled you should check it out!! 🤣

PS. this is a prank site and doesn't really track your phone. 😉

i hate doing them

Alltel Corp. has added a news release to its Investor Relations website.
>Title: Alltel to Be Acquired by TPG Capital and GS Capital Partners for
>$71.50 Per Share
>
>Date: 5/20/2007 10:38:13 PM
>
>For a complete listing of our news releases, please click here
>LITTLE ROCK, Ark., May 20, 2007 (BUSINESS WIRE) -- Alltel Corp.
>(NYSE: AT) today announced that it has signed a
>definitive merger agreement to be acquired by TPG Capital and GS
>Capital Partners ("GSCP"), in a transaction valued at approximately
>$27.5 billion.

one lady was upgrading... she asked me how to lock the keys on it (which is weird since it's a flip, but whatever) because she doesn't want her BABY to accidentally press buttons when she lets him play with it... i immediately offered her insurance which she declined... 😳

the next girl was talking on her red chocolate and was whispering questions to me as to not disrupt her phone conversation (people who do this anywhere should be shot)... when people do this i carry on as usual like they're not on the phone and ask them questions, so finally she tells her friend she'll call them back... she throws the chocolate down and says "look, i've had this phone since February and i'm just tired of looking it, everyone in my school has it (*said...
(continues)

when I arrived at my kiosk this morning there was already a couple waiting... (i got here at 9:40 and the mall opens at 10)

blwabnm- bearded lady with a big nasty mole
me- me

me- *as i approach kiosk, and very cheerily i might add* Good morning!! What brings you by this today?!
blwabnm- *yelling* the guy on thursday said
you would be here at 9!
me- oh, sorry for the confusion, the mall opens at 10 (there is no other store open in the mall, just so you know)... what could i help you out with?
blwabnm- we need to add a line...
me- ok, just give me about 5-10 minutes while i get everything up and running (i.e. turn on computer and log into everything, etc)
blwabnm- you're going to make us wait more?!!?!
me- sorry for the inconv...
(continues)

and my store is at 0 for the day...

thats depressing

Sent a phone to Nokia for repair in January. I called to do a follow up after 4-6 weeks. The rep I spoke with said that since the phone was not in stock to do a replacement, they would be sending a check for the pro-rated value of the phone. Told me it would take 7-8 weeks to receive it. Well that time passed and still hadn't received anything. So I called back. This time to find out they went ahead and shipped a replacement phone. Well guess what......the phone don't work!!!!!!!!!! It wouldn't register or activate on the Verizon network as it was not being recognized as a GPS compliant phone. So I called Nokia again. They tell me to send the phone back with a letter regarding what happened. Which I did. Last Saturday, I got a letter from No...
(continues)

*call comes in...before i even read my opening script*
some lady yelling= "who dat?...naa f**k dat...nu uh...."

*i can already tell this will be a fun call*

Me= "generic opening script"

Cust= "yeah i done got charged for not sendin a phone back"

Me= "well let me check on that for you...looks like there was an xchange we did for you back in march and we havent received that phone back."

Cust= "uh uh...I did done sent dat phone back...I know I done senit back"

Me= "thats not what I am showing"

Cust= "I done did it"

....anyway I ent up gibin hera certsy credid fo da fone she done did sent back....

why cant people speak normal english?

I hate when i have to deal with cuts with this!

C: my phone is broken
m: whats wrong with it
c: it does not charge
M: see this dot its red this means Moisture damage
C: what does that mean
M: you have gotten your phone wet at some point in the past
C: thats not possible! how could this happen?

me: thinking (_ Um do i follow you on a day to day basis? how the f**k would i know)

C: well how much to replace
m: used, pre, retail, ebay blah
C: this is bull you guys just make these so they get affected by the humidity?
C: WE don't make them and i get no pay on used, etc

Then they get mad at me because they are 9 days in there agree and they have no insurance, or they have insurance and there a deductible. them call me a smart...
(continues)

The AC is broke at work and its 85 degrees in here. Add that to the fact that we have been packed all day and the owner was observing our sales techniques equals another great day at work. 🙄

A girl came by this afternoon to swap phone books from a VZ phone to a USCC phone. She wanted it free of charge. I'm a VZ agent.

How dumb did she think we (and the other stores she's gone to) are? You cancelled service with us, still have the expensive (pink chocolate) phone, and wonder why we would CHARGE for something you can do yourself but are too lazy to do?

I got a call today from a lady who was reporting her phone stolen, it has been missing for a week.She wanted to get it replaced thru the insurance, when i looked at her account she did not have a phone listed on the account.I looked in the history and it seems that a store rep put dummy equipment on her account on May 16.When i did a search for her phone that had been taken off, it seems that a store rep had activated her phone onto another persons account on the same day it was replaced with dummy equipment.I dont believe that the customer was aware of this...i do believe that this is illegal...

I just had a custy who had gone over her minutes. It wasn't by much (less than $20), but she wanted to get on a lower plan because she couldn't afford the plan she was on with the overage.

After about ten minute of trying to explain how that would cost her more, I finally just said I wouldn't do it and she'd have to call CS for it. Should I have changed the plan even though it's going to cost her more minutes (and no she wasn't going to cut down on talking, she's been in here every month since she got the phone).

I read the X-tel thread and thought I'd start a thread of fun mispronounciations please add anything you've got not included...

of course SLIM cards
SIMS card
Smith card
X-tel
Single Air
singul are
Herizon
very zone
i actually got a gentleman requesting a Nukoya phone today,
Raz er
Pee bull (when we had the PEBL)
"I wanna Samson phone"
blueberry
blacktooth
pearlberry


well I'm all out for now, bonus points if you make this into a word search

It's always the people who say "I've been with you blah blah blah years!" that get weird about signing a new contract with an upgrade or a new line?

my favorites are the people who have been with T-Mobile for 15 years!

haha sorry we haven't been around that long and yelling doesn't get you free blueteefs or blueberries

Thank you for calling your Sprint store, how can I help you?

"They told me that I have long distance on my phone. But what I don't understand is... why is it charging long distance?"

Let me check your plan... nope, you are currently on a PowerPack plan, so you should not have been charged for long distance. Let me take a look at your bill here.

"No it isn't on my bill."

Ok... where are you seeing these charges?

"I'm not."

I'm sorry, what was your situation?"

"I need to know why it's charging long distance. I just got my area code changed. It shouldn't be charging long distance. But she said it was charging long distance."

She? Wait, someone else is being charged long distance?

"Yes, she's in Boise. I'm in Coeur d'A...
(continues)

I hate it when a call comes in and the first thing I hear is the last part of somone saying HELLO??? (before its even 5 seconds into the call) lo??? hello??? HELLO?!?!? 👿 SHUT UP AND LET ME READ MY OPENING SCRIPT!!!

My co-worker has been working with a lady for about half a hour now, she is porting her number. I heard my co-worker ask her if she was out of contract, the customer said yes. So they proceeded. After everything had gone completely through the system the customer says, "Oh my contract is up tomorrow."

What?? What the hell is wrong with you? We ask that question for a reason. Not just to entertain ourselves. It isn't our fault that you didn't listen to our question. You did this to yourself. And I can just see her expecting us to get her out of this. She is on the phone with her old service provider to try and resolve it. Now my co-worker is calling the port center to fix it. Good luck.

She is stupid as hell.

Woo Hoo!!!

i dont get paid enough