User: blindsk8chick
These are the most recent forum messages posted by blindsk8chick:
Samsung IP-830W
I was on Sprint's website today and there is a phone called the IP-830W. It's a smartphone made by Samsung (obviously). I called to the store in my area to see about getting it, but she checked all of the stores around in the KC area and none of them had it. Online it doesn't say whether or not it has a camera. I was wondering if anyone out there in Sprint-land that know whether or not there is ...
Re: No offense but...
You have poor grammar. It's THEIR, not there (as in a place).
Yes, Cingular has does come in last with innovative design of phones. But, the things that THEIR phones do.... wow. Asthetics aren't always the main selling point of a phone.
SEs are not user-friendly at all, their reception is sketchy, and I think that the softwae on the SEs are less than appealing. BUT, to each their own.
Nokias are always function over fashion. Simple enough. They may be ...
Re: ATTN all Dealers or Agents please read!!!
Word to your mother.
Eloquently put and makes complete sense.
Companies aren't obligated to keep you on. Especially if you don't have a signed contract with them stating that Company X will sell said product for x amount of months or years.
It sucks that the loyalty virtue is long gone. But, as said before, a company is in business to make money. Therefore, if they can cut costs in one place to earn money in another, it's just a good ...
Re: ATTN all Dealers or Agents please read!!!
THROW 'EM IN A POOL OF PUDDING! Ya'll can wrestle it out!
Re: ATTN all Dealers or Agents please read!!!
I know from my experience working indirect and at a COR store (used to work indirect, now work COR store) that the indirect is basically a look alike Cing store. The only difference is on the door where it says "authorized agent." We even wore Cingular shirts! I did get paid A LOT less than at a COR store and the ethics of the agent store for which I worked were less-than appealing.
With that said, I know I gave ...
Re: Unlimited Txt/Pic Anytime Soone?
Like you said, I think that markets are different. I don't know what the percentage is here, but I only get about 5-10% of customers asking about unlimited text packages. And those are the kids on their parents' accounts wanting to put it on without the parents knowing!
I think Cingular has a more mature market of customers, as opposed to T-Mobile.... meaning that the age of users are older with us than T-Mobile.
I called Sprint the other ...
Re: Warranty Exchange
We don't have techs in the store. But there are some smart people that work in some of the stores that know how to remove the screen and clean the dust. I personally think that it's a bogus reason to exchange a phone, because it's gotten dust inside.
Re: Warranty Exchange
Just because the phone has been (or will be) discontinued does not mean that they won't have any RAZRs in stock. We all know that when you do an XBM, the phones that are sent as replacement models are refurbished phones in about 95% of all situations. Just because the phone won't be offered in store or online anymore does not mean that the XBM warehouse will be out of stock as well.
As for seeing the phone replaced ...
Re: Zoolander Phone
the phone on zoolander was hilarious! they had to use a toothpick, or a coke scoop, i really can't remember, to dial it. i was in stitches!
Re: Selling PTT phones.
These are things I always push when selling PTT, and usually, it works and a customer will try it for a month:
PTT is instantaneous. You don't have to wait for someone to maybe answer their phone. I like to tell wives, "your husband has to listen to you no matter what."
You can talk to multiple people on PTT. You can connect to all of your family members at once (hubby, son, daughter, mom) to tell them when the bbq ...
Re: Mr. Smartypants
I'd be like, "Peace out biyatch. Call your friend up." Usually they are back in a couple of weeks to buy a phone from you, still bitching about stuff. But they'll buy the phone cuz their "friend" is imaginary.
Re: Upgrade fees
werd.
btw, sprint charges that upgrade fee to make "an even playing field for new and existing customers" which i think is b.s. i waived it as often as i could and plan on doing the same thing at cingular. it's just good business. they don't need that extra $35.00
Re: Upgrade fees
WOW! you pay $800 a month rent? crazy.
sorry about your phone issue.....
Re: Cingular to get Palm Treo 700 (p or w)?
I haven't been here in a good two months.... when are those set to realease? (Don't start w Cingy til Sep 4)
Re: Off Network Usage- Here they all come...
Bad for them, good for us.
I love Sprint, worked for 'em for 2 years. Great phones and great service where I live (KC area) and the Fair and Flexible plan is the bomb. They, however, are going to lose a ton of customers nitpicking how they do. This isn't the first time, and won't be the last time. Come on over to Cingular! I won't mind taking their money at all!
Re: Pay your ETF?
I've known a couple of old coworkers (when I worked for Sprint) to do this. It's pretty shady, I was never able to figure it out. I think that they just put other credits onto the account to compensate for paying the etf.
Re: Ecare, Regular Customer Service, or @ the Store??
I personally think that although they aren't too helpful in stores at times, you get an actual receipt that says what was added or removed, so that you know it's been done. i called into customer care and they effed up my account big time. I went to a store and got a receipt and everything was a-okay!
hope this helps.
Re: question
I always tell customers that you pay a month in advance so if you ever do anything as blaphemous as cancelling service with us, you will not have a final bill because you pay for the service before you use it.
That usually makes them laugh a little bit and they settle with that answer.
Hope this helps a little.
:D
Re: Applying at Verizon
That's a great idea! I have never done a business plan before though (I was always promoted from within). Could you elaborate as to what a business plan entails? Again, I have never done one of those. I am sure that would be pretty impressive at an interview.
Thanks a lot to you both for the advice! :D
Applying at Verizon
I am giong for a job interview with Verizon Wireless. I am applying for an Assistant Manager position. Just so I can hopefully edge out any other candidates, is there anything I should specifically know about this company to perhaps impress my interviewer? I am really excited for the interview and know that I will get hired as a rep. but am really wanting the assistant manager position.
If anyone knows anything that can help me impress the interviewer, ...
Re: Change back to AT&T?
:lol: :lol: :lol:
Death Star!!!!!
:lol: :lol: :lol:
Re: Stupid comments from stupid people thread got me thinking....
Love it!
Re: Stupid Comments from stupid people
I work at a Cingular store and live in the Kansas City area, where the Sprint corporate HQ is. We always get a lot of ppl who are mad because of coverage, upgrades, whatever.... I have posted this previously in another thread because she just irked the snot out of me. Anyhow, this is from a lady who came in the other day:
This lady came into the store the other day and was being a b***h because she didn't ...
Re: verizon needs a $59.99 family plan
cingular dropped their 59.99 plan in the midwest market. :( sprint does have a 59.99 plan though.
Re: can someone help me?
:lol: :lol: :lol: :lol:
A-MEN!
Re: My view on the NSA situation. (mentioned on the verizon forum)
I would like to say that I read this entire post and found it very informative. I honestly didn't know some of this stuff. I always thought that I was democratic because that's how I voted, but I think that I am more Libertarian.
Very interesting. Thank you!
Re: My view on the NSA situation. (mentioned on the verizon forum)
I personally don't care who listens to what I have to say. As one person said, I live a very boring life. If they were listening in on my conversations, all they would hear is what I need from the store, telling my mom how I am, and complaining to my husband about how dirty the house is... BUT, if you are going to listen in on my conversations, you better do it legally! If I can't listen on ...
Re: We are a paranoid country
YOU ARE ABSOLUTELY RIGHT!
Re: My view on the NSA situation. (mentioned on the verizon forum)
Wow, you mentioned this on the Sprint forum too. let it be, man. let it be.
Re: Stupid Comments from stupid people
You do not need to yell..... I am sorry if I gave a customer misinformation. At any rate, they still upgraded with me.
They aren't your customers to deal with, they are my customers to retain. If I need to tell them that VZW and everyone else also charges an upgrade fee, I will. Some people may not agree with that, but it happens everyday at every store.
Sorry you couldn't get my commission.
Re: Cingular deposits and spending limits.
I once had pretty bad credit and have paid for it. I couldn't get a loan and had a huge deposit for a cell phone. I decided to clean that up and be an ADULT. Haven't had any issues since. People who have bad credit are obviously irresponsible and are usually the people coming into the store complaining because we've "done messed they bill up aggin (yes, I spelled aggin right)." Funny how the people who always have "billing ...
Re: Cingular deposits and spending limits.
okay, what does indians have anything to do with anything?
Re: Cingular deposits and spending limits.
Spending Limit? No deposit? Minute Manager?
two words....
GO PHONE.
Re: Bellsouth and AT&T is giving away your call records to the NSA.
I'm cold.
Re: Bellsouth and AT&T is giving away your call records to the NSA...THANKS QWEST for saying NO
....and that thread has turned into a mess! everyone should read it.
Re: Stupid Comments from stupid people
oh oh oh oh!
cust: My phone won't turn on
me: (takes the battery off the phone) well, there seems to be indication that the phone was saturated in some kind of liquid.
cust: why would that make the phone not turn on?! (obviously irritated)
me: (obviously irritated too) well, since the phone IS an electonic, any type of liquid damage in the phone can ruin the it.
cust: that's just ridiculous.
me: would you throw your ipod in the pool?
csut: no, that's ...
Re: Stupid Comments from stupid people
I think that my favorite right now is when customers get upset about the upgrade fee. "Why are they charging me to upgrade my phone when I've had service for XX years?! I'll just go to Sprint or Verizon or someone else if I have to pay that ridiculous fee!"
Sir, I understand that you think that the fee is "ridiculous." Quite frankly, I think the same thing myself. But I have no control over what Cingular does or doesn't ...
Re: Since everyone wants to know where carriers are rated...
wow, ashdizzle, you're a bitch.
Re: Thank You Sprint.
good explanation.
funny the stuff that we need to know is stuff that is mostly made up now they are trying to backpedal and cover their rears now that a lot more has been discovered.
Re: Thank You Sprint.
nextel18, I love you. I just thought that you would be a lot more open-minded about this whole situation. You are attacking the people who don't agree with what you think happened. The government has blinded us to make us think that "everything will be all right" patted us on the head with a little terror alert, and will give us a little snack of "gas rebates" so that they can earn our trust, kidnap our rights, and have ...
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